OAuth2 window to add gmail IMAP account does not open
Hi there! (Asking on behalf on my 70+ yo mom who is struggling) So my parents have been using thunderbird for some time and have a few gmail and aol addresses setup in TB… (read more)
Hi there!
(Asking on behalf on my 70+ yo mom who is struggling)
So my parents have been using thunderbird for some time and have a few gmail and aol addresses setup in TB. They all work great. The gmail accounts are setup as IMAP with "normal password".
My mom is trying to add a new gmail account for her club, and the new standard way is to have them authenticated as OAuth2. On her ThunderBird 52.2.1 (she also tried beta 54-something as of yesterday) when she does the usual: "Preferences > Account Settings > Account Actions > Add Mail Account" and enters her gmail credentials, click "Continue", and then "Done", she can see the message "Checking password...", but nothing happens. Eventually, after a short few seconds, a failure message appears stating: "Invalid email or password" (or such like). Notes: She is on windows 8, located in France, so TB is in French.
I'm located in Singapore myself and work in English. I just downloaded a fresh Thunderbird 52.2.1 on my side (MacBookPro OSX 10.12.5) to try to setup the same account in the same way. When I click "Done", an OAUth2 authentication window opens, and in the primary window, the message "Checking password..." just stays there indefinitely till I am done with the secondary window.
So, does anyone know why on my mom's installation the OAuth2 window isn't popping? I found many threads online about people reporting the "Next" button in the OAuth2 window does nothing (that bug seems resolved btw), but no reports of the window itself not appearing. How can I troubleshoot this further? Is it dependent on the browsers she has installed on her computer (I think 3 browsers are present: IE, FF, Chrome) or her language settings?
I also thought we could setup the new gmail accounts like her old, currently working, accounts (plain passwords auth), but for some reason, we're unable to do that either. We again see the "invalid password" message. We tried many times and I know she typed it correctly. In any case, I'd rather stick with OAuth2 authentication since it's the correct way to do it.
Any help would be much appreciated. Let me know if there is more information we can provide.
Thanks, Tim
Thunderbird
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Hi there,
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Thank you.
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Hello, Thunderbird linux mint 17 Je ne peux plus envoyer de piece jointe depuis un emplacement reseau, car le reseau n'apparait plus dans la liste
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Merci d'avance pour une éventuelle solution
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