Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Moonlight crashes in fx 21.0a1 (Mozilla)

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by John99

more options

This does better than other Firefox versions. Moonlight installs. Tries to run a demo but crashes.

The Troubleshooting info under is populated. Will it send ?

I see nothing asking for further confirmation. Oddly in this Nightly my addonspage shows all plugins disabled other than Moonlight, but about:plugins then lists all theplugins as enabled.


Troubleshooting info pasted into body ofmessage. I am tryingnot to interfere withthe add-on opperation.


 Application Basics
       Name
       Firefox
       Version
       21.0a1
       User Agent
       Mozilla/5.0 (X11; Linux x86_64; rv:21.0) Gecko/20130206 Firefox/21.0
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       Novell Moonlight
       3.99.0.3
       true
       moonlight@novell.com
       Troubleshooter
       1.0a
       true
       troubleshooter@mozilla.org
       Ubuntu Firefox Modifications
       2.6
       false
       ubufox@ubuntu.com
 Important Modified Preferences
     Name
     Value
       browser.cache.disk.capacity
       358400
       browser.cache.disk.smart_size_cached_value
       358400
       browser.cache.disk.smart_size.first_run
       false
       browser.cache.disk.smart_size.use_old_max
       false
       browser.places.smartBookmarksVersion
       4
       browser.startup.homepage_override.buildID
       20130206031027
       browser.startup.homepage_override.mstone
       21.0a1
       dom.mozApps.used
       true
       dom.w3c_touch_events.expose
       false
       extensions.lastAppVersion
       21.0a1
       network.cookie.prefsMigrated
       true
       places.history.expiration.transient_current_max_pages
       103560
       plugin.disable_full_page_plugin_for_types
       application/pdf
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.timeSpan
       4
 Graphics
       Adapter Description
       X.Org -- Gallium 0.4 on AMD CAICOS
       Device ID
       Gallium 0.4 on AMD CAICOS
       Driver Version
       2.1 Mesa 8.0.4
       GPU Accelerated Windows
       0/3 Basic
       Vendor ID
       X.Org
       WebGL Renderer
       X.Org -- Gallium 0.4 on AMD CAICOS
       AzureCanvasBackend
       cairo
       AzureContentBackend
       none
       AzureFallbackCanvasBackend
       none
 JavaScript
       Incremental GC
       true
 Accessibility
       Activated
       false
       Prevent Accessibility
       0
 Library Versions
       Expected minimum version
       Version in use
       NSPR
       4.9.5
       4.9.5
       NSS
       3.14.2.0 Basic ECC
       3.14.2.0 Basic ECC
       NSSSMIME
       3.14.2.0 Basic ECC
       3.14.2.0 Basic ECC
       NSSSSL
       3.14.2.0 Basic ECC
       3.14.2.0 Basic ECC
       NSSUTIL
       3.14.2.0
       3.14.2.0
---------
This does better than other Firefox versions. Moonlight installs. Tries to run a demo but crashes. The Troubleshooting info under is populated. Will it send ? I see nothing asking for further confirmation. Oddly in this Nightly my addonspage shows all plugins disabled other than Moonlight, but about:plugins then lists all theplugins as enabled. -------------- Troubleshooting info pasted into body ofmessage. I am tryingnot to interfere withthe add-on opperation. Application Basics Name Firefox Version 21.0a1 User Agent Mozilla/5.0 (X11; Linux x86_64; rv:21.0) Gecko/20130206 Firefox/21.0 Build Configuration about:buildconfig Extensions Name Version Enabled ID Novell Moonlight 3.99.0.3 true moonlight@novell.com Troubleshooter 1.0a true troubleshooter@mozilla.org Ubuntu Firefox Modifications 2.6 false ubufox@ubuntu.com Important Modified Preferences Name Value browser.cache.disk.capacity 358400 browser.cache.disk.smart_size_cached_value 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.places.smartBookmarksVersion 4 browser.startup.homepage_override.buildID 20130206031027 browser.startup.homepage_override.mstone 21.0a1 dom.mozApps.used true dom.w3c_touch_events.expose false extensions.lastAppVersion 21.0a1 network.cookie.prefsMigrated true places.history.expiration.transient_current_max_pages 103560 plugin.disable_full_page_plugin_for_types application/pdf privacy.sanitize.migrateFx3Prefs true privacy.sanitize.timeSpan 4 Graphics Adapter Description X.Org -- Gallium 0.4 on AMD CAICOS Device ID Gallium 0.4 on AMD CAICOS Driver Version 2.1 Mesa 8.0.4 GPU Accelerated Windows 0/3 Basic Vendor ID X.Org WebGL Renderer X.Org -- Gallium 0.4 on AMD CAICOS AzureCanvasBackend cairo AzureContentBackend none AzureFallbackCanvasBackend none JavaScript Incremental GC true Accessibility Activated false Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.9.5 4.9.5 NSS 3.14.2.0 Basic ECC 3.14.2.0 Basic ECC NSSSMIME 3.14.2.0 Basic ECC 3.14.2.0 Basic ECC NSSSSL 3.14.2.0 Basic ECC 3.14.2.0 Basic ECC NSSUTIL 3.14.2.0 3.14.2.0 ---------

All Replies (1)

more options

The more sytem details are not populated.

Only one plugin is shown.

Screenshots attached:

  • the moonlight demo crash
  • populated troybleshootinginfo
  • plugins as on about:add-ons

I will close this and continue in /questions/950006