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firefox has stopped working Problem Event Name: BEX

Firefox
jscher2000 -... replied 14 years ago
kristenleon
kristenleon

Hi, when I try to start firefox it doesnt go, the following below shows on a firefox has stopped working panel, any solutions? Kind regards, Kristen

(firefox has stopped working panel) Problem signature:

Problem Event Name: BEX

Application Name: firefox.exe

Application Version: 14.0.1.4577

Application Timestamp: 5000b729

Fault Module Name: LVPrcInj01.dll

Fault Module Version: 11.80.1048.0

Fault Module Timestamp: 488b3c09

Exception Offset: 00006074

Exception Code: c000000d

Exception Data: 00000000

OS Version: 6.0.6001.2.1.0.768.3

Locale ID: 3081

Additional Information 1: cd21

Additional Information 2: 01d9174c762f08c4addf02cfdc2dd662

Additional Information 3: 5f3e

Additional Information 4: f33234e8bd4e4c7a45cfb8b872a5e602

Hi, when I try to start firefox it doesnt go, the following below shows on a firefox has stopped working panel, any solutions? Kind regards, Kristen (firefox has stopped working panel) Problem signature: Problem Event Name: BEX Application Name: firefox.exe Application Version: 14.0.1.4577 Application Timestamp: 5000b729 Fault Module Name: LVPrcInj01.dll Fault Module Version: 11.80.1048.0 Fault Module Timestamp: 488b3c09 Exception Offset: 00006074 Exception Code: c000000d Exception Data: 00000000 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 3081 Additional Information 1: cd21 Additional Information 2: 01d9174c762f08c4addf02cfdc2dd662 Additional Information 3: 5f3e Additional Information 4: f33234e8bd4e4c7a45cfb8b872a5e602

All Replies (2)

cor-el
cor-el
  • Moderator

The lvprcinj01.dll mentioned in the report is part of Logitech QuickCam

Try to contact Logitech support for help.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

BEX = Buffer Overflow Exception or Data Execution Prevention (DEP) exception. DEP is a security feature that seeks to prevent exploits that inject program code into Windows memory. Firefox doesn't trigger this error on its own, but add-ons or external programs that tweak Firefox might.

You may want to run some supplemental malware scans just in case. These two tools are highly regarded:

Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free

SUPERAntiSpyware : http://www.superantispyware.com/