Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

I cannot log in to my Firefox account.

Firefox One Time Password (OTP)
jscher2000 -... replied 7 hours ago
jjadavsanti
jjadavsanti

I am having trouble logging into my Firefox account. I am not receiving the verification code. Please help me fix this problem.

I am having trouble logging into my Firefox account. I am not receiving the verification code. Please help me fix this problem.
Attached screenshots

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor

Could you check your Junk/Spam folder(s) or allow messages from accounts@firefox.com. See also:

I'm having problems confirming my Mozilla account

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.