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Email Accounts are highlighted RED

Thunderbird Send and receive email
sally.houghton replied
RonWestman65020
RonWestman65020

Today when I started Thunderbird two of my email accounts are Highlighted in RED with a RED Triangle at the end of the email address.

Both accounts are from Spectrum. My other email accounts from another provider are OKAY.

I am not able to retrieve or send emails on these two accounts. I can get my emails from both accounts when I use Spectrum Webmail. So it looks like the account information is correct.

How do I fix this?

Today when I started Thunderbird two of my email accounts are Highlighted in RED with a RED Triangle at the end of the email address. Both accounts are from Spectrum. My other email accounts from another provider are OKAY. I am not able to retrieve or send emails on these two accounts. I can get my emails from both accounts when I use Spectrum Webmail. So it looks like the account information is correct. How do I fix this?
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All Replies (3)

Ed
Ed
  • Top 25 Contributor
  • Moderator

What version of TB and OS?

sally.houghton
sally.houghton

This just happened to me this morning - yesterday was fine. TB version 152.0.1 (aarch64) on MacOSX Tahoe 26.4.

sally.houghton
sally.houghton

Ah - no problem - is my mail server. I went into TB account settings and used the test connection to server option under 'server settings' and see that the certificate on my mail server is out of date.

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