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emails over 5 days old are deleted

Thunderbird Send and receive email
Wayne Mery replied
wwait1
wwait1

emails over 5 days old are deleted: -

Hi i had trouble with outlook so changed to thunderbird for two email accounts i have. both are IMAP. one account works fine , old emails are stored asa re deleted and sent, however for my main (business) email, if i turn the computer off, i basically loose anything older than 5 days.

i have the settings set to do not delete, but it keeps happening. sent items are kept, as are deleted emails, so i cant understand what is going on. the account also clears the server so i cant bring them back from there either. any ideas? if it keeps like this i will have to go back to outlook.

emails over 5 days old are deleted: - Hi i had trouble with outlook so changed to thunderbird for two email accounts i have. both are IMAP. one account works fine , old emails are stored asa re deleted and sent, however for my main (business) email, if i turn the computer off, i basically loose anything older than 5 days. i have the settings set to do not delete, but it keeps happening. sent items are kept, as are deleted emails, so i cant understand what is going on. the account also clears the server so i cant bring them back from there either. any ideas? if it keeps like this i will have to go back to outlook.

Modified by Wayne Mery

All Replies (1)

Wayne Mery
Wayne Mery
  • Top 25 Contributor
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It will help us understand more easily if you write in proper sentences.

Do you run Thunderbird in more than one location, or access these email accounts from more than one device?