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Can't download mail from server

gragan1

I use a private email server (mail.ragan.us. I have set up Thunderbird on Linux Mint 22 with the same email server settings I use on Outlook in Win 10 and Apple Mail on IOS 26 which both work fine. I created the account in Thunderbird and it showed success. When I try to get mail for gary@ragan.us,Thunderbird shows connected to mail.ragan.us, but will not download mail from that server. Any suggestions? Thanks.

I use a private email server (mail.ragan.us. I have set up Thunderbird on Linux Mint 22 with the same email server settings I use on Outlook in Win 10 and Apple Mail on IOS 26 which both work fine. I created the account in Thunderbird and it showed success. When I try to get mail for gary@ragan.us,Thunderbird shows connected to mail.ragan.us, but will not download mail from that server. Any suggestions? Thanks.

All Replies (2)

Mint places Thunderbird is a sandbox and limits it's access to both the system and external resources. SO I am guessing you are hitting that blockage.

But I have two other email accounts on Thunderbird (Spectrum mail (pop) and GMail (imap)), both of which work as expected. Only mail from a private email server fails to download.