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changing Thunderbird password

david replied
drussell198

My email was no longer showing up on my IPhone. I contacted AOL and after an hour and 40 minutes with them, they finally accessed my email through Chrome, but now my email is not showing up on Thunderbird. The password we have on file is not correct. They said I need to contact you to change the password, and then they can assist me in straightening this out.

My email was no longer showing up on my IPhone. I contacted AOL and after an hour and 40 minutes with them, they finally accessed my email through Chrome, but now my email is not showing up on Thunderbird. The password we have on file is not correct. They said I need to contact you to change the password, and then they can assist me in straightening this out.

All Replies (1)

Verizon and AOL require an APP password when using email clients on a PC. I believe you must go to the AOL site and select the security page and can set up the APP password there. See this page for more info: https://help.aol.com/articles/Create-and-manage-app-password