Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

Can't use Thunderbird anymore???? (win7)

Thunderbird App crash
Wayne Mery replied
pinnacle382
pinnacle382

Thunderbird hangs on certain emails that i have sent and I have to reboot the computer to get control. If I go back into Thunderbird it automatically returns to that hung email and I have to reboot again. I'm locked out of Thunderbird and don't know what to do???

Thunderbird hangs on certain emails that i have sent and I have to reboot the computer to get control. If I go back into Thunderbird it automatically returns to that hung email and I have to reboot again. I'm locked out of Thunderbird and don't know what to do???

Modified by Wayne Mery

All Replies (1)

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

Steps are listed at https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems - not specific to hangs but they may help.