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Some payment

Thunderbird Security
Wayne Mery replied
Plamen Gogov
Plamen Gogov

Hi! Yesterday, an amout was withdrawn from my bank, see the notification:

POS 21.90 BGN THUNDERBIRD EMAIL SAN FRANCISCO USA 724447

As I don't remember authorising, or ordering this payment (I like to surf alot and not always remember what have done)qplease check and inform me : 1. Is this some subscription I may have done? If so - what it is as Thunderburd is suposed to be free app... 2. Is somebody using my account or Card, so I nees to change access details? 3. Or it may be some subscrition made through Thunderbird?

Please, help! Plamen Gogov pgogov@gmail.com

Hi! Yesterday, an amout was withdrawn from my bank, see the notification: POS 21.90 BGN THUNDERBIRD EMAIL SAN FRANCISCO USA 724447 As I don't remember authorising, or ordering this payment (I like to surf alot and not always remember what have done)qplease check and inform me : 1. Is this some subscription I may have done? If so - what it is as Thunderburd is suposed to be free app... 2. Is somebody using my account or Card, so I nees to change access details? 3. Or it may be some subscrition made through Thunderbird? Please, help! Plamen Gogov pgogov@gmail.com

All Replies (3)

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

Plamen,

For assistance, please see the references at https://www.thunderbird.net/en-US/donate/#faq

Plamen Gogov
Plamen Gogov Question owner

Dear Wayne, I don't need generall support, I need specific answers about my situatio with Thunderbird. I have read all of these FAQs before posting my specific question. If I was able to find the requested info by myself, I would never approach the support team .. Regards

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

Plamen Gogov said
Dear Wayne, I don't need generall support, I need specific answers about my situatio with Thunderbird. I have read all of these FAQs before posting my specific question. If I was able to find the requested info by myself, I would never approach the support team .. Regards

This is precisely why I have pointed you to https://www.thunderbird.net/en-US/donate/#faq - if nothing there answers your questions, there is a contact in the very first paragraph for to ask the three questions you asked. "Questions about donating? See common answers below. If you still need help donating, please contact us viathis form."

Here at https://support.mozilla.org/ we do general support only.