Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

empty folders

DustysKid replied
    DustysKid

lost all bookmarks

lost all bookmarks

Modified by Wayne Mery

All Replies (2)

Hello,

Can you share more detail about the issue you're experiencing? Without more detail, there's not much we can do to help.

When posting questions, it's helpful to include information such as your operating system, browser version, specific error messages, and the steps you've taken to try solve the issue. This kind of context allows the community members to provide a more accurate and effective solution.

Looking forward to your update!

No. My Thunderbird was set up so that all emails that I saved were stored in folders allowing me to oganioze them by classes. After an update all the folders were empty, loosing valuable information.