Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

Making new profile and deleting it deleted inbox for old profile

devgsjain

While solving some other problem, I created a new account in Thunderbird. After that I deleted that account, and now the inbox for my old account is empty. All other folders are intact. How do I restore my inbox?

While solving some other problem, I created a new account in Thunderbird. After that I deleted that account, and now the inbox for my old account is empty. All other folders are intact. How do I restore my inbox?

All Replies (3)

Your description doesn't corroborate with your title. Did you create a new profile or a new account?

A new profile, I meant.

Ok, so you created a profile and then deleted the profile. Is the account POP? You might check in c:\userrs\<yourid>\appdata\roaming\thunderbird\profiles to see if there are more than one profile. If so, check the Mail\<POPaccount> folder to see if that is the missing account.