Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

lost folders and email after 128.9.2esr (32 bits) update

Mapenzi replied
charles.grapy

Thunderbird: I have lost many folders and email after 128.9.2esr (32 bits) update. Looking for a solution to recover the previous folders setting/ display

Thunderbird: I have lost many folders and email after 128.9.2esr (32 bits) update. Looking for a solution to recover the previous folders setting/ display

All Replies (1)

Does Thunderbird on start up ask to "set up your existing email address"? (see picture) Otherwise show us a screen shot of yout TB start page.