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Thunderbird Send and receive email
DavidGG replied
Six Seasons GmbH
Six Seasons GmbH

From the beginning of February, when I switch on my computer and thunderbird, no mail appears in any account and local boxes

From the beginning of February, when I switch on my computer and thunderbird, no mail appears in any account and local boxes

All Replies (4)

Mapenzi
Mapenzi
  • Top 25 Contributor

What Thunderbird window do you see? The same window as after a new installation, with the prompt to "Set Up Your Existing Email Address"? (see image)

Six Seasons GmbH
Six Seasons GmbH Question owner

Still I Can't sending and receiving any mail

Mapenzi
Mapenzi
  • Top 25 Contributor

Please show a screen shot of your Thunderbird main window on start up.

DavidGG
DavidGG

Start Thunderbird in Troubleshoot Mode. The following article explains how to do that and why it can be useful to help identify the cause of a problem:

https://support.mozilla.org/kb/troubleshoot-mode-thunderbird

What's your operating system? If Windows, start in Safe Mode with Networking mode:

https://support.microsoft.com/help/12376/windows-10-start-your-pc-in-safe-mode

Does any of that cause the problem to go away?