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Account Setup screen

Thunderbird Account management
sfhowes replied
Off-Grid Wannabe
Off-Grid Wannabe

Just installed Thunderbird on a new Windows 10 laptop. Trying to get set up, I'm getting a message that says "Unable to login at server. Probably wrong configuration, username, or password. I'm pretty sure my password and username are correct, as I've been using the same account and PW for years, but on my mobile device, I entered everything the way I'm remembering to be right, but since the app on my phone autofills it for me, I cant be sure at this point {eyeroll}. I'm not quite computer illiterate at this point (I just learned how to take a screenshot on my laptop!), but not sure how to resolve the issue. The email account I'm starting off with is a NetZero account, and I'm assuming the auto-detect for the configurations is correct. Thoughts? Thanks!

Just installed Thunderbird on a new Windows 10 laptop. Trying to get set up, I'm getting a message that says "Unable to login at server. Probably wrong configuration, username, or password. I'm pretty sure my password and username are correct, as I've been using the same account and PW for years, but on my mobile device, I entered everything the way I'm remembering to be right, but since the app on my phone autofills it for me, I cant be sure at this point {eyeroll}. I'm not quite computer illiterate at this point (I just learned how to take a screenshot on my laptop!), but not sure how to resolve the issue. The email account I'm starting off with is a NetZero account, and I'm assuming the auto-detect for the configurations is correct. Thoughts? Thanks!
Attached screenshots

All Replies (1)

sfhowes
sfhowes

The settings are correct, except use 'normal password' authentication for the incoming and outgoing.

http://help.netzero.net/support/email/tbird.html