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compacting messages -- empties messages

Thunderbird App crash
Yu5tiqX9og replied
Anita
Anita

Hi Everytime I am asked to compact the disk and I agree, all the messages disappear and I need to restart Mozilla. This has only started happening the last few days. Can this please be fixed.

Hi Everytime I am asked to compact the disk and I agree, all the messages disappear and I need to restart Mozilla. This has only started happening the last few days. Can this please be fixed.

All Replies (1)

Yu5tiqX9og
Yu5tiqX9og

Reference: https://support.mozilla.org/en-US/kb/compacting-folders-potential-complications

Quote: "Occasionally, when a folder is compacted, the mail messages in the folder seem to disappear."

"Thunderbird can not read the index for the file while compacting is in progress, so when you select a folder, the mail in the folder will simply not be displayed until compact completes. When it does complete, the mail will reappear."