Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

No longer receiving emails

Thunderbird Encryption
christ1 replied
Aschauling
Aschauling

Since 1/2 my Thunderbird email refuses to download new email. Tried everything. No joy. Need help. Do receive error message. "Add security exemption" What happened?

Since 1/2 my Thunderbird email refuses to download new email. Tried everything. No joy. Need help. Do receive error message. "Add security exemption" What happened?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
  • Moderator
Tried everything.

What exactly?

Do receive error message. "Add security exemption"

Please post a screenshot of the error. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

What is your operating system, and anti-virus software?