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I am now getting multiple "400 Bad Request Request Header Or Cookie Too Large" - browser clean no longer works

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 14 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

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The site is BBC iPlayer so from my understanding should be readily available and am signed into. i have previously and have had to log in on occasion. If I am now having to reset numerous passwords and other settings then there is more invasion of privacy by dicating what I can and cannot see - my PC, although old, can handle large cookies and has done so before. This leads to the question of how the browser cache is arranged , as it appears that I am struggling to reset and install exemptions ( rather a lot!!).

I just want to restore to where I was a week ago when I had no problems

The site is BBC iPlayer so from my understanding should be readily available and am signed into. i have previously and have had to log in on occasion. If I am now having to reset numerous passwords and other settings then there is more invasion of privacy by dicating what I can and cannot see - my PC, although old, can handle large cookies and has done so before. This leads to the question of how the browser cache is arranged , as it appears that I am struggling to reset and install exemptions ( rather a lot!!). I just want to restore to where I was a week ago when I had no problems

การตอบกลับทั้งหมด (1)

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This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the selected tab in "Tools -> Page Info -> Permissions"

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl+F5" or press "Ctrl+Shift+R" (Windows,Linux)
  • press "Command+Shift+R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click "Refresh Firefox" in the Troubleshoot Mode start window

You can check for issues with Enhanced Tracking Protection and Total Cookie Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like about blocked content.