I wanted to make you aware of a new feature that is coming to SUMO that may limit your ability to access an article. This is what we call a restricted visibility feature.
With this feature, a staff member is able to set an article to be visible only to staff members and people in a specific group(s). This is an important functionality for the content team to be able to accommodate specific content needs, such as creating articles for an upcoming feature that shouldn’t be public yet. This will also allow us to share articles only with specific types of contributors (let’s say NDA’d contributors, or to locale leaders only, etc).
Ryan confirmed that we are releasing this feature today. Please let me know if you have any questions about this.
Hey content contributors,
I wanted to make you aware of a new feature that is coming to SUMO that may limit your ability to access an article. This is what we call a [https://github.com/mozilla/kitsune/pull/5604 restricted visibility feature].
With this feature, a staff member is able to set an article to be visible only to staff members and people in a specific group(s). This is an important functionality for the content team to be able to accommodate specific content needs, such as creating articles for an upcoming feature that shouldn’t be public yet. This will also allow us to share articles only with specific types of contributors (let’s say NDA’d contributors, or to locale leaders only, etc).
Ryan confirmed that we are releasing this feature today. Please let me know if you have any questions about this.
It looks like staff is changing articles to "restricted visibility" (which makes them a "Page Not Found" for me and others) when they should be archived. See Bug 1886878 - Archive Hubs Subscription related archives.
(quote)
Alice Wyman Comment 2 • 2024-04-06 09:09 EDT
The above links are now a "Page Not Found" for me. Were these articles deleted instead of editing the metadata to mark them obsolete?
For example, the Subscribe to Hubs article (second link) can be found with a Google search but the link is a Page Not Found. The SUMO wikilink Subscribe to Hubs ([[Subscribe to Hubs]]) is also a Page Not Found and does not take you to a "Create a New Knowledge Base Article" page, as other wikilinks do for an Article that does not exist.
moved to "SUMO community discussions" forum
It looks like staff is changing articles to "restricted visibility" (which makes them a "Page Not Found" for me and others) when they should be archived. See [https://bugzilla.mozilla.org/show_bug.cgi?id=1886878 Bug 1886878] - Archive Hubs Subscription related archives.
(quote)
Alice Wyman Comment 2 • 2024-04-06 09:09 EDT
(from comment #0)<blockquote>
<snip>
We need to archive subscription related articles for Hubs and remove any mentions of subscribing from any others. The articles I was able to find that need to be archived are:
https://support.mozilla.org/en-US/kb/if-i-subscribe-hubs-will-my-content-carry-over
https://support.mozilla.org/en-US/kb/subscribe-hubs
https://support.mozilla.org/en-US/kb/where-hubs-subscription-available
https://support.mozilla.org/en-US/kb/how-do-i-cancel-my-subscription-hubs
<snip>
</blockquote>
The above links are now a "Page Not Found" for me. Were these articles deleted instead of editing the metadata to mark them obsolete?
----
For example, the '''Subscribe to Hubs''' article (second link) can be found with a Google search but the link is a Page Not Found. The SUMO wikilink [[Subscribe to Hubs]] (<nowiki>[[Subscribe to Hubs]]</nowiki>) is also a Page Not Found and does not take you to a "Create a New Knowledge Base Article" page, as other wikilinks do for an [[Article that does not exist]].
<sub> moved to "SUMO community discussions" forum</sub>
It looks like staff is changing articles to "restricted visibility" (which makes them a "Page Not Found" for me and others) when they should be archived. See Bug 1886878 - Archive Hubs Subscription related archives.
(quote)
Alice Wyman Comment 2 • 2024-04-06 09:09 EDT
(from comment #0)
The above links are now a "Page Not Found" for me. Were these articles deleted instead of editing the metadata to mark them obsolete?
The above articles have now been archived (issue resolved).
''AliceWyman [[#post-87347|said]]''
<blockquote>
It looks like staff is changing articles to "restricted visibility" (which makes them a "Page Not Found" for me and others) when they should be archived. See [https://bugzilla.mozilla.org/show_bug.cgi?id=1886878 Bug 1886878] - Archive Hubs Subscription related archives.
(quote)
Alice Wyman Comment 2 • 2024-04-06 09:09 EDT
(from comment #0)<blockquote>
<snip>
We need to archive subscription related articles for Hubs and remove any mentions of subscribing from any others. The articles I was able to find that need to be archived are:
https://support.mozilla.org/en-US/kb/if-i-subscribe-hubs-will-my-content-carry-over
https://support.mozilla.org/en-US/kb/subscribe-hubs
https://support.mozilla.org/en-US/kb/where-hubs-subscription-available
https://support.mozilla.org/en-US/kb/how-do-i-cancel-my-subscription-hubs
<snip>
</blockquote>
The above links are now a "Page Not Found" for me. Were these articles deleted instead of editing the metadata to mark them obsolete?
</blockquote>
The above articles have now been archived (issue resolved).
