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Hello.

Having had my PC repaired, my VPN has disappeared. And I don't know how to get it back. Can you help me?

How can I recover it please

Sincerely

Jean Faury

I *think* I've followed the instructions, but I am unsuccessful in moving Thunderbird Profile to new PC. I copied old profile to external drive. I opened Thunderbird on new PC and found Profile folder. I went up 3 levels and pasted old profile from external drive into folder on new PC. But my old data have not moved. When I go into new Thunderbird and choose "open profile folder", it shows me 3 files: the two that the system created in the new download, plus the old Profile that I pasted there. The new version of Thunderbird uses the "new download" profile as the default. What am I doing wrong? Thanx!

There has been an ongoing problem with the latest updated binary showing up on the main thunderbird.net for days after it has been released. This is a serious problem because users cannot access patches that keep them safe from security vulnerabilities. I've contacted the team several times and was told this was a replication issue with the site or the CDN. The issue still hasn't been fixed.

Today Feb 4th is yet another example. At the main Mozilla security advisory I see the release of TB 135 and TB ESR 218.7. https://www.mozilla.org/en-US/security/advisories/

When I go to Thunderbird Releases site https://www.thunderbird.net/en-US/thunderbird/releases/ and the main page and click on downloads, I see the OLD 128.6.0

This is a persistent problem and it makes the users of Thunderbird less safe, please fix this.

I recently moved my TB to a new PC desktop, and TB is working fine. But I see that my local archive folder is gone from both the new and the old PC, as well as my NSTMP folder. Could someone help me locate them?

thanks

You don't even provide an option in your topic inquiry. I'm trying to uninstall per the Mozilla instructions to change to another version of Thunderbird. Apparently Mozilla has no interest in helping.006590

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I'm having problems with my Firefox app. I've tried to delete and reinstall but keep getting an error message saying I must close Firefox first before the re-installation process is finished.

I'm running Win10 and Thunderbird 128.6.0esr. I wanted to move my profile from C: to a different drive (in my case, the D drive). I Googled and got lots of hits, both on the Thunderbird support site and elsewhere, that seemed to indicate to me that some users were seemingly having issues getting this task completed.

Also, looking around in my Windows "AppData" subdirectories, I noticed that there are actually two "profile" directories.

For example: C:\Users\xxx\AppData\Local\Thunderbird\Profiles\abcdefgh.default C:\Users\xxx\AppData\Roaming\Thunderbird\Profiles\abcdefgh.default

Many of the instructions I found were dated from two years ago or more and only discussed moving one profile directory (the one in "Roaming") and I wondered if, in the interim, there's been an addition of a second profile directory that wasn't being addressed in the "old" instructions I was finding on the Web.

So instead of trying any of the suggested procedures I decided to try something else that seemed to be simpler and more straightforward to me. After performing the process I decided to try, testing seems to indicate it works just fine. However, I thought I'd leave this message to ask if there's some issue that can result by doing it as I did.

All I did was to create a new directory on my D drive to hold to two profile directories. Inside this new directory, I created two subdirectories called "AppData-Local" and "AppData-Roaming" to hold the two respective profile directories. With Thunderbird closed, I then copied the two original profile directories into their new respective directories on the D drive:

D:\Thunderbird Profiles\AppData-Local\abcdefgh.default D:\Thunderbird Profiles\AppData-Roaming\abcdefgh.default

Just to be safe, I then renamed the original profile directories under the "...\AppData\..." directory on C: so that if my idea went south, I could just restore the original configuration easily because they weren't deleted. So the original profile directories became...

C:\Users\xxx\AppData\Local\Thunderbird\Profiles\abcdefgh.default.delete_me C:\Users\xxx\AppData\Roaming\Thunderbird\Profiles\abcdefgh.default.delete_me

All that was left was to open a Windows "cmd" console window (running as administrator) and create a symbolic link in each of the original directories on the C drive that point to the new locations of the directories on the D drive:

C:\Users\xxx\AppData\Roaming\Thunderbird\Profiles>mklink /D "abcdefgh.default" "D:\Thunderbird Profiles\AppData-Roaming\abcdefgh.default"

C:\Users\xxx\AppData\Local\Thunderbird\Profiles>mklink /D "abcdefgh.default" "D:\Thunderbird Profiles\AppData-Local\abcdefgh.default"

(Note that I changed the "current directory" before running each "mklink" command to put the symlink in the right directory.)

Then, I started up Thunderbird and... it was as if nothing happened. Everything (old messages, settings, etc.) was still there exactly as before. So far, my limited testing seems to indicate that this process worked without a hitch. I even tried the Thunderbird "backup profile" feature and it created a zip file that seems to contain a subset of the contents of the "Roaming" profile directory, which I suspect is perhaps all that really needs to be saved in a profile backup? Right?

Just in case, I haven't deleted the original, but renamed, profile directories yet. I thought I'd post this message and see if anyone has a reason why moving the profile to a different drive by this symlink process is a "big mistake." Or even a "little mistake" for that matter.

On both my Mac systems, Thunderbird was auto updated to 128.6.1, yet that download is not available anywhere on the Thunderbird sites. Was 128.6.1 released by error?

My old PC crashed but I still have the old TB profile. When I copy that to the new PC the mail is restored but the calendar is blank. How can I import the old events?

Hello ! I run TDB 128.6.1esr (64 bits) on a macbook pro 2019 OSX Monterey.

After registering, I just received a message saying: "Hi, Daniel! Thank you for being part of the Thunderbird family!".

It also says : "Thunderbird 115 is available! ".

Should I update to this version ? Is safer than the version TDB 128.6.1esr I'm using ?

Sorry if my question is trivial...

All the best, Daniel

I was auto-updated overnight to 128.6ESR 32-bit. My unit is Windows 11 64-bit. When I called up the program later, it did not load my profile of 35GB, neither its accounts nor folders nor email records. What do I do to retrieve the profile?

Firefox is creating a shortcut in the C:\Users\Public\Desktop folder after updating itself.

I've tried to find something similar in Firefox with no luck. Googling the issue just comes up with manually deleting the shortcut in that folder to get rid of it. which of course works i just don't want it to ever appear in the first place.

How can I disable this "feature"?

Hi - I have been looking for over 2 days. How do I import all my data (emails, addresses calendar) from Outlook to Thunderbird.

I have tried Import tool within Thunderbird - import from Outlook. I tried MailStore and was totally confused - the terminology was strange. I managed to make an archive - it took ages to find where it was and I still do not know the file extension.

No videos...nothing.

Thanks

Hi,

after a cumbersome OS upgrade (Ubuntu 23.04 to 24.10), I faced 2 quite big problems:

First, I ended up with the new version of Thunderbird NOT seeing at all my profile, so proposing to create a new one. Just closed it and used my web mailer for 1 month, then I finally found some time to dig: the new TB came as a snap, so its profile folder wa no more in my ~/.thunderbird, but rather in ~/snap/thunderbird/.thunderbird (well, as detailed in a .ini file therein...) So, why doesn't TB automatically detect these cases, and propose to "recover" an existing profile located in a lication that was the same and immutable for the last 15 years, AFAICR?

Second, after creating a symlink from the new profile folders location to the old one, I ended up with TB recognizing all my email accounts with their passwords, BUT it apparently lost ALL my Local Folders old contents, i.e., showing an empty Local Folder Inbox, and no Archives (my whole 3GB email archive disappeared from the GUI). After digging, I realized I had a few symlinks bouncing back and forth in my home folder (from ~/ to work-xyz/mail-data/, and from there to ~/work/mail-data/... (you know, in 15 years things become messy). Therefore, TB had correctly found and read all my profile accounts info from the correct old symlinked location, but I noticed it created a new folder in ~/snap/thunderbird/work/mail-data/<profile-name>/Mail/...., ignoring the same folders already in the same profile folder where the account info was correctly found. After reducing the number of needed symlink traversals to just 1, everything was correctly found, but I had a hard and anxious time throughout the process.

Despite my setup being uniquely messy, I think there's a bug somewhere, so I wrote this, in the hope it may be useful to devels.

Keep doing the hard and excellent work on TB :-)!

 Tommaso

Hi there,

The AppData\Roaming\Mozilla\Firefox\Profiles\default\storage\archives\0 folder is taking up over 2 GB of space.

I have already tried clearing cache, it did not make a difference.

Is it safe to delete? When I navigate to it i see a bunch of visited web sites.

Running Windows 10.

Thank you

Just installed Thunderbird on my Android phone. The program opens, but there's no Inbox - only an Outbox. I've tried every link to find out what the problem is.

How to get an Inbox on the phone? It's Android version 12.

Thanks,

DMS

Downloaded and installed Thunderbird on my Android phone and synced with QR code on desktop just fine.

But there is no icon on any of the phone screens. I can open my mail by opening the app from the Settings list of installed files but no obvious way to place the app on my home page.Androi