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  • Contacts

The New Email Add Recipient folder is empty and contents moved to People Folder. Need to move them back!

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the AD… (read more)

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the ADD RECIPIENT page appears and a list of people and their email addresses normally appear.

THERE IS NO LIST OF PEOPLE AND EMAIL ADDRESSES. They have been moved to the PEOPLE folder on the left side tool bar below the top MAIL icon. The email list in the PEOPLE folder is still in tact

My question is how do I correct this error which appears to have happened during an update.

One would think if you highlight the PEOPLE email list it could be moved back to the ADD RECIPIENT list but that does not appear to be possible.

What is the solution????????

Open 1

Move Firefox PEOPLE folder email list back to the NEW EMAIL ADD RECIPIENT folder which disappeared.

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the AD… (read more)

In Firefox, to send an email, you click on the NEW EMAIL button in the tool bar and the email app appears. When you click on the TO button to add email addresses, the ADD RECIPIENT page appears and a list of people and their email addresses normally appear.

THERE IS NO LIST OF PEOPLE AND EMAIL ADDRESSES. They have been moved to the PEOPLE folder on the left side tool bar below the top MAIL icon. The email list in the PEOPLE folder is still in tact

My question is how do I correct this error which appears to have happened during an update.

One would think if you highlight/select the PEOPLE email list it could be moved back to the ADD RECIPIENT list/folder but that does not appear to be possible.

What is the solution????????

Locked 1

Thunderbird misspells email with Auto-complete

I start to make a new email message. I start typing in the recipient's email. Auto-complete finishes the address but misspells it. The recipient's email in all the addre… (read more)

I start to make a new email message. I start typing in the recipient's email. Auto-complete finishes the address but misspells it. The recipient's email in all the address lists have it correctly. I recently saw the light and came over from Outlook. I imported my Outlook address list. It was correct in Outlook. Newest version of Thunderbird. thunderbird-MSIX - 1.0

Open 5

I'm getting the wrong correspondent listed for some emails.

Recently, when reviewing my emails the correspondent is NOT correctly listed. It's another entry in my contacts with no connection to the email, which IS in my contacts. … (read more)

Recently, when reviewing my emails the correspondent is NOT correctly listed. It's another entry in my contacts with no connection to the email, which IS in my contacts. It's getting worse and worse, happening more frequently. The header info is correct within the email, but it doesn't display correctly in the correspondent field. Checked my email provider, and they are listed correctly there.

How do I get the correct correspondent to be listed for the corresponding email within thunderbird?

Locked 4 9

I'm locked out of my prior email account since I got a new internet provider, how do I access my contact list so I can give them my new address?

Got new internet provider. Old provider has blocked or frozen me out of my prior email account. I need to see my contact list and provide those people with my new address… (read more)

Got new internet provider. Old provider has blocked or frozen me out of my prior email account. I need to see my contact list and provide those people with my new address.

Open 1 9

How to add a contact to a mailing list

I want to move some contacts from one mailing list to another. How do I do that? How do I add a contact to an existing mailing list? The contact is already in my address… (read more)

I want to move some contacts from one mailing list to another. How do I do that?

How do I add a contact to an existing mailing list? The contact is already in my address book and is not a new contact.

Open 1 9

Continually get message from Thunderbird: https://p123-contacts.icloud.com is requesting your username and password.

I continually get this message from Thunderbird: https://p123-contacts.icloud.com is requesting your username and password. I have entered apple pw but it never stops. … (read more)

I continually get this message from Thunderbird: https://p123-contacts.icloud.com is requesting your username and password. I have entered apple pw but it never stops. Anyone else seen this?

Open

The carddav address book is not syncing.

Thunderbird is used on a domain network of 100 computers, all connected to a Carddav address book. About 10 computers have stopped syncing their address book. Reconnectin… (read more)

Thunderbird is used on a domain network of 100 computers, all connected to a Carddav address book. About 10 computers have stopped syncing their address book. Reconnecting the address book doesn't help. Newly added email addresses don't sync. Everything is fine on the other computers, all running Windows 10.

Open 18

In searchresults i get a wrong to adress

There is an attachment with searchresults. This searchresult belong to an accountname with an emailadres of my own. But in the searchlist there is another To: address. H… (read more)

There is an attachment with searchresults. This searchresult belong to an accountname with an emailadres of my own. But in the searchlist there is another To: address. Here it is Gospel Music Hoogeveen | Tineke

It should info@contras.nl

How did I get this and how do I get rid of this.

Support will be appreciated.

Henk

Open 18

I want to connect to a remote CardDAV Address book but the option in Account Hub does not do anything

I have Version 140.8.0esr | Released February 24, 2026, for Linux Mint (up to date) I have a CardDAV address book on a Nextcloud instance that i want to sync to Thunderbi… (read more)

I have Version 140.8.0esr | Released February 24, 2026, for Linux Mint (up to date)

I have a CardDAV address book on a Nextcloud instance that i want to sync to Thunderbird.

When i open Address Book and the clikc on " Create a new address book" the Account Hub modal window opens. None of the 4 options (including Add Remote Address Book" do anything, i.e. I can click as much as I like but nothing happens.

Open 5 144

How can I import an address book from a backup profile of another thunderbird installation

I have a backup file from another thunderbird installation. The profile in this backup contains a file named abook.mab. I suppose this is the address book. I would like t… (read more)

I have a backup file from another thunderbird installation. The profile in this backup contains a file named abook.mab. I suppose this is the address book. I would like to copy the addresses from this installation to my current thunderbird 147.0.1 (64-bit). Tools > import > address book does not work. Can you please advise me?

Open 3 198

Addressing an email, how do I get my cardbook contacts to appear

I left outlook and chose tbird with cardbook. I am not happy with it. When I choose "new message" I get a blank form and can choose an individual addressee but do not hav… (read more)

I left outlook and chose tbird with cardbook. I am not happy with it. When I choose "new message" I get a blank form and can choose an individual addressee but do not have the option of addressing I group I created. My contacts are in google with supposed cardbook coordination. I think your contact list is interferring with the cardbook data. This is a kluge. How do I fix it

Open 2 18

Thunderbird won't completely delete an invalid email address

I deleted an old email address for a friend, but every time I email her, the auto-complete feature includes both the current email address and the one for her old job. I'… (read more)

I deleted an old email address for a friend, but every time I email her, the auto-complete feature includes both the current email address and the one for her old job. I've deleted that one, and it doesn't seem to show up in the Address Book anywhere, so why does it keep coming up in the auto-complete?

It's annoying to me and to the place of employment to have the emails go to the wrong address when I'm not watching very carefully.

How can I make sure this doesn't happen again?

Solved 2 45

When Exporting Address Book saved email addresses exceeding two are not exported. Why?

Recently, I exported my Address Books, i.e., Personal and Collected as CSV files. Looking through those files I discovered that not all "Fields" from the Address Book had… (read more)

Recently, I exported my Address Books, i.e., Personal and Collected as CSV files. Looking through those files I discovered that not all "Fields" from the Address Book had been included during export. Some of my contacts include three or four email addresses. The CSV Header added to the top of my exports only shows "Primary Email" and "Secondary Email" in the Header. There may also be other Fields of information that are not exported, but I haven't looked and, frankly, didn't expect to have to check my exported files. When editing a Contact if that contact has more than two email address I expected those to be part of the export file. I am running the current version of Thunderbird on my Windows 11 computer and an earlier version on a Windows 7 computer. Both versions of Thunderbird do not export all Field Data from the Address Books.

Open 3 27