Showing questions tagged:

PDF file attachment does not print correctly

Something seems to have changed recently with the PDF rendering in Thunderbird. I received an email with a PDF file attached. When I view it on the screen it looks fine… (read more)

Something seems to have changed recently with the PDF rendering in Thunderbird. I received an email with a PDF file attached. When I view it on the screen it looks fine, but when printing it out from within Thunderbird part of the top of the first page missing; it looks like part of the image is behind a white rectangle.

When I save the file and print it using Acrobat Reader it renders fine.

I don't know what to make of this behavior, but it does seem to be new and there is a difference between how the file is printed from Thunderbird as opposed to printing using Adobe Reader.

Thunderbird 152.0.1 on Windows 11 PC.

Solved 7 16 60

Thunderbird emails have the wrong "From" on my pc

Within the past day or so, which means 7-18-26 or later, some of my email messages on thunderbird for my pc have a "From" description that is not correct. I look at the m… (read more)

Within the past day or so, which means 7-18-26 or later, some of my email messages on thunderbird for my pc have a "From" description that is not correct. I look at the messages, and the "From" is entirely different than the "From" description when looking at the email message list. I have never encountered this problem before. I'm using thunderbird 152.0.1 64-bit on my pc.

Open 16 2 40

Unified folder listing shows one account but not another?

Hi, I have two accounts in my Thunderbird. They are Gmail (regular gmail account) and CFCC (an institutional account). The CFCC shows up in my Unified Folder list but … (read more)

Hi, I have two accounts in my Thunderbird. They are Gmail (regular gmail account) and CFCC (an institutional account). The CFCC shows up in my Unified Folder list but the Gmail does not. Is that normal? The main Inbox is showing all incoming emails from both accounts so no performance issues, just wondering how to get rid of the CFCC (if that's possible) to eliminate clutter. Thank you. GES

Open 17 50

TBird is automatically deleting messages

Each time I open TBird, I get a message at the bottom left of the screen telling me that TBird has deleted X number of messages. I do not want TBird to ever delete any me… (read more)

Each time I open TBird, I get a message at the bottom left of the screen telling me that TBird has deleted X number of messages. I do not want TBird to ever delete any messages. How do I turn this automatic delete function off?

Open 18 40

There is no "send" button appearing when I am creating an e-mail (new or reply) (bug1989214)

Thunderbird 152.0.1 Windows 11 Pro 10.0.26200 Build 26200 When I create a new e-mail or reply to one that I have received I am able to type in all fields, but there is no… (read more)

Thunderbird 152.0.1 Windows 11 Pro 10.0.26200 Build 26200

When I create a new e-mail or reply to one that I have received I am able to type in all fields, but there is no "Send" button to the left of the "From", "To", and "Subject" fields.

I can work around this by clicking "File...Send Now", but that is very inconvenient when I am sending many e-mails.

Solved 3 50

Gmail Does Not Work - malformed. It should be retied - 09/07/2026

Please see attached image of the problem. I have tried looking on Google for ideas but have not found anything on this or how to fix. Hope someone can please help would … (read more)

Please see attached image of the problem.

I have tried looking on Google for ideas but have not found anything on this or how to fix. Hope someone can please help would be amazing!

Google -

400. That's an error

The server cannot process the request because it is malformed. It should be retied. That's all we know.

Solved 3 30

transfer and manage message filters between accounts

Hi all! Years back, I created my first account using POP3 when IMAP storage was expensive. Over the years I added many message filters to organize my tasks. Now I'd like … (read more)

Hi all!

Years back, I created my first account using POP3 when IMAP storage was expensive. Over the years I added many message filters to organize my tasks. Now I'd like to switch to IMAP and found everything I need, except for how to move/convert/copy my message filters. So my question is how can I transfer my message filters when recreating the account using IMAP? (I have a lot of filters, recreating them is no good option...)

I also noticed, that I have some filters for "Local Folders" and some for my POP3 account. Whats you're recommendation for that? Merge them into a single list assigned to the account? How can I do that?

Pauliman

Open 1

Sent messages often do not get saved because of a network or file access error.

When I compose an email, often a pop-up interrupts me to say "Your draft message was not copied to your drafts folder (Drafts) due to network or file access errors. You c… (read more)

When I compose an email, often a pop-up interrupts me to say "Your draft message was not copied to your drafts folder (Drafts) due to network or file access errors. You can retry or save the draft locally to Local Folders/Drafts-[my email address]."

It then gives an option to retry (which always fails), save or don't save. It's annoying because it pops up repeatedly when I am writing, and concerning if my messages are not being automatically saved.

Does anyone know why this is happening or what I can do about it? Thank you!

Open

Thunderbird will not accept emails from Yahoo but it use to

Suddenly thunderbird will not accept emails from Yahoo. It use to. The email shows up with a line through it like it has been deleted and the message is blank. How do … (read more)

Suddenly thunderbird will not accept emails from Yahoo. It use to. The email shows up with a line through it like it has been deleted and the message is blank. How do I fix it? Someone suggested looking at options to see if it's blocked but I cant find the option button

Open 2 10

Messages from Mail Merge are stuck in Outbox

I have been using Thunderbird for years and am on version 152.0.1 I also regularly use the Mail Merge add-on and this has worked great. However, just come to use it and i… (read more)

I have been using Thunderbird for years and am on version 152.0.1

I also regularly use the Mail Merge add-on and this has worked great. However, just come to use it and it has put 80 messages into my Outbox but I cannot get them to send!

I hit the "Send Unsent Messages" and nothing happens.

Very frustrating and would be very happy if someone can help identify the problem!

Open 4

Sent messages are not saved in the Sent folder

Hello. When handling a large volume of emails, some sent messages are not saved in the Sent folder. As a result, they are only saved on the 3rd or 4th attempt, and the r… (read more)

Hello. When handling a large volume of emails, some sent messages are not saved in the Sent folder. As a result, they are only saved on the 3rd or 4th attempt, and the recipient receives 3-4 copies of the same email. What could be causing this issue and how can it be resolved? We reinstalled the client and configured it to save sent emails to a different folder, but all without success.

Open 1 10

Filtering by relative date

Does the Date field in Filters accept relative dates? I get a daily newsletter; I don't want to keep more than one. If I set it to run periodically with Date: set to "tod… (read more)

Does the Date field in Filters accept relative dates? I get a daily newsletter; I don't want to keep more than one. If I set it to run periodically with Date: set to "today," will it delete any mail older than today?

Open

Does Thunderbird have disc storage space limit and if so how do I know what my limit is and how much is used?

Does Thunderbird have disc storage space limit and if so how do I know what my limit is and how much is used? When I just sent an email, a popup said it could not be save… (read more)

Does Thunderbird have disc storage space limit and if so how do I know what my limit is and how much is used? When I just sent an email, a popup said it could not be saved to the local sent folder because maybe I reached my storage limit. But I cannot find anywhere that shows me what my storage limit is or how much I have used. I appreciate any help you can offer, Thank you.

Open 2 10

Problems sending emails

Trying to send 3 different emails. Hit send and get: 1) Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. … (read more)

Trying to send 3 different emails. Hit send and get: 1) Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. 2) Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. 3) Your draft message was not copied to your drafts folder (Drafts) due to network or file access errors. How can I get these problems fixed?

Open 1 50

cannot install thunderbird

I've used Thunderbird for years. computer crashed and I'm trying to install Thunderbird on my new PC. Thunderbird cannot find account. I've checked with my provider sever… (read more)

I've used Thunderbird for years. computer crashed and I'm trying to install Thunderbird on my new PC. Thunderbird cannot find account. I've checked with my provider several times and all settings are correct. Any ideas? I've also downloaded installed and uninstalled 5 times today with the same result.

Open 9 10

Saving Drafts More Frequently

For the second time today, I lost the entire body of a rather detailed email I was composing for two different glitches. When I started to reconstruct the first I was hi… (read more)

For the second time today, I lost the entire body of a rather detailed email I was composing for two different glitches. When I started to reconstruct the first I was hitting cntl-S frequently. I relaxed a little for the second and was about to save, but I got a message about the attachment from my drive that I was forwarding, and the entire body was again lost.

From the posts I've read, it appears I'm not alone. Unclear what triggers the saving of a draft, but is there a way to increase the frequency? Between the two I lost today, I wasted over an hour and lost some of the original thinking.

I searched the setting help, but didn't find anything.

Thanks! Bob

Solved 2 10