Thunderbird Community Forum

This isn't really about messaging, it's about attachment printing, but I can't find a better topic to file this under.

I get emails with PDF attachments dozens of times a month. When I print the PDF's, I always select "print headers & footers" and never had an issue until this morning. Now if I "print headers & footers" all I get is headers & footers, no portion of the PDF file is visible on the printout. If I unselect that, what I get is a blank page. Changing margins doesn't help. Changing the Scale doesn't help. Saving the files and then printing them from Adobe works fine, but obviously I don't want those extra steps and I DO want the headers & footers from Thunderbird.

Windows 11 home, 25H2 26200.9168 Thunderbird 154.0 64 bit, it auto-updated itself to this version sometime in the last day or two.

After doing the last update when I open a PDF file inside Thunderbird And I try to print I get blank pieces of paper but no print. Have tried re-installing printer but get the same results. Can you assist.

Something seems to have changed recently with the PDF rendering in Thunderbird. I received an email with a PDF file attached. When I view it on the screen it looks fine, but when printing it out from within Thunderbird part of the top of the first page missing; it looks like part of the image is behind a white rectangle.

When I save the file and print it using Acrobat Reader it renders fine.

I don't know what to make of this behavior, but it does seem to be new and there is a difference between how the file is printed from Thunderbird as opposed to printing using Adobe Reader.

Thunderbird 152.0.1 on Windows 11 PC.

Can't drag and drop attachments from Thunderbird into file manager. I get a windows message box that says "Unspecified error" white cross on red circle. If I drag and drop with the control key held down it creates a file of zero length in the selected destination, It's not running as admin. Problem only just occurred.

Using: Linux Mint 22.3 - Cinnamon 64-bit 7.0.0-29-generic Nemo 6.6.3 Thunderbird 153.1.0esr (64-bit) - but it has happened in the previous two releases which is when I first tried.

As per title, when trying to save an attachment I have a number of locations on directory trees at least 5 deep on networked shares (SMB). Attempting to access these via the favourites entry in the file dialogue does not work.

I use favourites to get round having to trawl through the structure each time I'm accessing very frequently used places. This works with everything I have tried so far, but it does not seem to work with Thunderbird.

I get the following two errors:

If I just click an entry in the favourites folder I get a dialogue as in screenshot 1. If I right click the entry and then select open in file manager I get a dialogue as in screenshot 2.

The shares are attached using Gigolo, so I presume this uses GVFS to mount them but what effect that has to programs is beyond my knowledge.

I can use the shares to save something from Thunderbird if I use the same file dialogue but then access the location via the "other locations" (see screenshot 3) , then select the correct network drive and track through to the same directory, so the issue appears to be that Thunderbird can't use the favourites function, not that it can't access the directory itself.

Anyone any ideas?

Recently updated to ESR Meadow.

Now when I try to save attachment from an email by dragging and dropping to desktop, Windows pops up "Error Moving File or Folder - Unspecified error" and the operation fails.

And when I try to save attachment from an email by right click > open > Save dialog, the save filename is always "nsmail" but with the original file extension. E.g. a jpg attachment would come up as "nsmail.jpg", and a txt file attachment would come up as nsmail.txt. It does then save it, but why lose the filename?

It used to preserve the attachment filename, I'm sure! And drag and drop to desktop was such a convenient feature!

I have tried in Troubleshoot mode and behaviour is the same. I have tried in Windows Safe mode and behaviour for Save is the same; but drag and drop is completely disabled there (when I drag it, it shows a circle with line through icon).

Is it just me?

After the most recent update to Thunderbird, I can no longer copy attached files on incoming emails to either my Quickbooks program or a folder on the hard drive by dragging over. Now must copy manually to drive. Can this be corrected?

Hello. I need to reduce size of my email folders - specifically gmail. I am trying to delete a large series of attachments, while keeping the original email. SOMETIMES this works, but sometimes it does not, and then I am stuck! Any ideas? THanks.

My Thunderbird install updated from 140.13.0esr to 153.0.2esr yesterday and now I can no longer drag and drop any attachment from an email to any folder on my computer. I simply get an error message window with a title of "Error Moving File or Folder" with "Unspecified error" text. See image attachment.

I've tried a variety of folders, including Downloads, Documents, Pictures and other folders on local and external storage devices.

I can save the attachments using the Save All button, or by right-clicking a file and choosing Save As, but not by dragging and dropping as I have done so for years.

I have checked if Thunderbird is running in admin mode, which it is not, but have tested it both ways with the same problem occurring. I have also run Thunderbird in Troubleshoot mode, and the same thing occurs. I tried clearing the startup cache from the troubleshooting page with no change. Restarting the PC did not resolve the issue, and disabling my anti-virus(Avast) also did not make a difference to the issue.

For a few days now I have not been able to print pdf files from within Thunderbird.

I am using 154.0b2 (64-bit) Beta version, but had the same problem with the previous version.

If I try and print the pdf it creates the file but the file is blank. This happens when printing to a physical printer or printing to PDF on the computer. The file is created but no content can be seen.

Workaround is to download the PDF and then print it from another app but it is annoying and did not do this previously.

Printing email content from Thunderbird works fine, to physical printers or to PDF files.

Any help would be greatly appreciated.

Hello,

I have an issue while detaching an attachement under a directory that has is name on a network share "G:\03_AFFAIRES Ad & FI\"

When i detache a file inside this directory the link in Thunderbird is broke because it become "G:\03_AFFAIRES Ad "

It was working in the previous version of thunderbird ESR 140.x

hello, i cannot seem to find a solution online, hopefully someone can help.

i often receive emails with images attached, and most of the time people don't resize their images. you can imagine over time this all adds up in the email storage folder total size.

i dont always need to keep a 6mb image version, it can be reduced after i am done.

i would like a method to resize the received emails image attachment, to at least still have a smaller copy for refence, but not end up with a huge thunderbird email account profile (in the email received not externally saved)

preferably a one click solution, or even a routine i can run on the file system, etc. or some way to edit the received email and its attachment in program.

thanks

I am running Thunderbird 140.13.0esr (64-bit) in Windows 11 25H2. I received an e-mail message that has a JPEG attachment. When I open the attachment, the image is opened with the MS Photo app. But in that app I cannot rotate the image. If I save the attachment on my disk and then open it with the MS Photo app, I am able to rotate the image. I am wondering why the instance of the Photo app invoked by Thunderbird does not allow rotation. Note that in the -Thunderbird uploaded image, the rotate icon at the top left is greyed out (and not available). Thanks.

When I get an attachment as a reply in an email it is with tmp file name. It cannot be opened because Thumberfird does not have a file association program, Using libre office with here I cannot find a file association either. Hoping for some help. Thanks in advance. PS. Should the questions be asked in English?

My emails that I send usually have the same attachments, but sometimes the emails are returned to me undelivered for various reasons, but I have realised that in some cases it's because 2 of my docs (although in PDF) don't want to go through unless I send them separately. Is there a way of increasing the size of attachments I can send?

When I trash an email, I can no longer view the attachments in the trash file, though the email itself remains until the setting for trash deletion has been reached. Since I have a gmail email address I can still view the attachments via the website for gmail. Does the attachment disappear on Thunderbird because of a setting - or is this a "feature" of Thunderbird?