My Thunderbird will not connect to Comcast/Xfinity email account

My Thunderbird will not connect to the Comcast/Xfinity email account with the same settings that Outlook connected to and downloaded all my emails and my inbox structure.… (read more)

My Thunderbird will not connect to the Comcast/Xfinity email account with the same settings that Outlook connected to and downloaded all my emails and my inbox structure. I believe this is either a battle between Comcast and Thunderbird or a big glitch in this application, My Gmail, Outlook365, work fine in Thunderbird, not Comcast. This started about a week ago. Has anyone found a solution?

Asked by JNKiani 1 day ago

Last reply by JNKiani 4 minutes ago

Email threads in Thunderbird

When I open an email that contains a thread, each response (or reply) shows up in its own window. This results in LOTS of email windows on the screen, and I have to fish… (read more)

When I open an email that contains a thread, each response (or reply) shows up in its own window. This results in LOTS of email windows on the screen, and I have to fish around to find the one I want to see. Then I have to close all of them one at a time. How can I change this so the email thread is in one continuous window?

Asked by arneleinonen1 12 hours ago

Last reply by arneleinonen1 3 hours ago

Can't download emails from ISP Server

Given Thunderbird version 140.7.1 esr (32 Bit) Since 27.01.26, no emails have been downloaded from my ISP Server and I don't know how to fix. Note in the version above… (read more)

Given Thunderbird version 140.7.1 esr (32 Bit)

Since 27.01.26, no emails have been downloaded from my ISP Server and I don't know how to fix.

Note in the version above, it says (32 Bit) but Windows 11 is exclusively 64 bit ????

Asked by kingsnjan 2 hours ago

Transfer thunderbird passwords from phone to tablet

Hey all, here's my conundrum:I have tbird on my phone, 12 different email addys all told. Imagine if you can my dismay at finding no passwords transferred using that quic… (read more)

Hey all, here's my conundrum:I have tbird on my phone, 12 different email addys all told. Imagine if you can my dismay at finding no passwords transferred using that quick transfer thing. Please tell me there is a way to fix this without having to manually re-enter every dang pass... Thanks

Asked by Noeffen Way 3 hours ago

folder

I inadvertently deleted a mail sub folder named Shopping Oder Confirmations I found the folder in my acronis backup and copied it to my desktop I then pasted it in to the… (read more)

I inadvertently deleted a mail sub folder named Shopping Oder Confirmations I found the folder in my acronis backup and copied it to my desktop I then pasted it in to the profile window of thunderbird in hopes that when i restarted it would show up in my mail folders which it did not I can send you screen shots of the different windows where I dropped the folder Can you help please?! There is tons of information in these folders I reference often. Thank you! BTW I did just make a donation :)

Asked by dubbls 2 days ago

Last reply by dubbls 5 hours ago

Delete email message from Popup

When I receive a Popup that an email has been downloaded, and I click on Delete, this action takes me to the email app. I should just delete the email and leave me where… (read more)

When I receive a Popup that an email has been downloaded, and I click on Delete, this action takes me to the email app. I should just delete the email and leave me where I am on my desk top, not take me to Thunderbird.

Asked by Rob Rob 6 hours ago

email

My old computer crashed and I have gotten a new computer. It's a Dell All-in-One. So anyway my question is how do I get my email to cross over to my new computer? Also we… (read more)

My old computer crashed and I have gotten a new computer. It's a Dell All-in-One. So anyway my question is how do I get my email to cross over to my new computer? Also we had LocalTel for a short time and my email and information went through them. My email address was Lorirn@ifiber.tv, they closed the ifiber.tv email system but was still managing it. So when my computer crashed somehow they knew about it and cancelled my email and closed everything. So now I can't get my emails that I had, which was a lot of them. Some were very important to me. I am in a very bad situation. I am hoping that you can help me somehow. I did try your transfer Thunderbird Profile Files and I don't think that I did that right. I have downloaded Thunderbird to my new computer. So I need lots of help from you if at all possible. I am hoping with fingers crossed. I have had to change my email to Lorirn5755@gmail.com, let me know if more info is needed.

Thanx in advance Lori Bolin

Asked by lorirn5755 6 hours ago

ISP Blames Mozilla - No Email for 5 days Now!

Hello, Need To Know: I have used Thunderbird (TBird) for many years. Recently, I moved TBird data from a Dell Inspiron 530 Win 7, to Alien Arora 1250. Unfortunately, t… (read more)

Hello,

Need To Know:

I have used Thunderbird (TBird) for many years. Recently, I moved TBird data from a Dell Inspiron 530 Win 7, to Alien Arora 1250. Unfortunately, the passwords would not go, so I copy and pasted the data for 10 email addresses. All worked well, until 5 days ago when I could not log into the ISP.

Since then, 12 ISP tech support people gave me 12 different was to fix the login problem. The 'logging in' kept trying to login. The only way to stop it is to close TB and restart it. The same happens with all 10 accounts - can't login.

I followed instructions to the letter and nothing worked. Later, a tech at ISP said they have had a lot of complaints from people with Tbird and said it's Mozilla's fault. They all said they don't support Thunderbird. They only support webmail. One even suggested I delete all my cookies. Of course I'm not going to do that.

You would not believe the amount of crazy ideas I was given.

Here is the core problem:

I used both Pop and IMAP depending on the email account. TBird was great with POP and IMAP either.

I changed all the passwords as instructed. I followed the Step-x-Step settings on the ISP web site

The ISP, Rogers, took over Shaw. Rogers, I'm told, dropped support for 3rd party email clients and requires customers to create a new email on their Webmail host. Webmail is WEBmail because it is not Email.

Testing Out TBird:

  1. On the old Win 7 TBird (Ver. 68.1.1 (32-bit)) Email works with both POP and IMAP settings.
  2. On the new Rig, Tbird (V. 147.0 (64-bit)) worked for a while.

What Happens: -- Due to the issues, I set Tbird to not:, -- Check for new messages at startup -- Check for new messages every -- Automatically download new messages -- Fetch headers only

The two ISP are Rogers Rogers and Shaw <--- just redirects to Rogers. But webmail.shaw.ca still works.

My Rig with the issues: Alienware Aurora Desktop 1250 Intel i9 Ultra Nvidia RTS 5080 Memory 32 GB DDR5 Storage 2 TB SSD + 2Tb HDD Thunderbird Version-147.0 (64-bit)

Is the ISP correct, that Thunderbird may be the core problem?

Thanks for your volunteering - where would we be without you, ~r

Asked by redacted 5 days ago

Last reply by redacted 6 hours ago

"repairing" a corrupted email

Not so much a question as an answer, but I don't have the time to get organised as a contributor. Every so often I get an email which presents as html code instead of the… (read more)

Not so much a question as an answer, but I don't have the time to get organised as a contributor. Every so often I get an email which presents as html code instead of the correct email, and I know from experience that the fix for a corrupted folder can take a long time to fully reload. The following fix for an INDIVIDUAL email works on Microsoft servers (outlook, hotmail, msn etc): 1 - note the date and time of the corrupted email 2 - using a browser log directly into your email service 3 - create folder, you could call it "repair" (if you haven't already done so) 4 - find the email in the inbox (the date and time will help) 5 - assuming the email on the server is OK, right-click and move it to the repair folder 6 - go back to Thunderbird, you should now have a repair folder containing the (hopefully uncorrupted) email (you might have to wait for it) 7 - right-click the email and move it to the inbox - it should replace the corrupted email.

Asked by davidhindle 7 hours ago

sent messages keep getting sent to local folder

So, from time to time I need to find a sent email, it is not in my sent folder, I check my settings and there it is, I then set it to use my sent folder on the IMAP serve… (read more)

So, from time to time I need to find a sent email, it is not in my sent folder, I check my settings and there it is, I then set it to use my sent folder on the IMAP server, this works for a while, but then seems the next time I want to find something in the sent folder it has reverted back. Any Thoughts?

Asked by Guy 3 days ago

Last reply by Guy 12 hours ago

Sending emails with attachments

Recently I notice if I forward an email to someone or I send an email with an attachement it is failing. Sometime I get a bounce email hours after or none at all What am… (read more)

Recently I notice if I forward an email to someone or I send an email with an attachement it is failing. Sometime I get a bounce email hours after or none at all

What am I doing wrong?

Asked by liz36 17 hours ago

I cannot change in which calendar my existing event is saved

I have my calendar from mailbox.org synchronized with my thunderbird via CardDav/CalDav. I have multiple calendars in the same account (e.g. work, free time, brithdays, .… (read more)

I have my calendar from mailbox.org synchronized with my thunderbird via CardDav/CalDav. I have multiple calendars in the same account (e.g. work, free time, brithdays, ...). I cannot change in which calendar an event is saved after I created it.

How to reproduce: Edit an allready existing event and change its calendar (e.g. from "free time" to my "work" calendar).

Expected behaviour: The edited event is now moved to the other calendar.

Observed behaviour: The event is not moved (any other changes to the event are saved though).

It is not the fault of my provider as it works on my phone and on their web app.

This is either a bug in any of two ways:

  • It does not change calendars events but it should.
  • You are not supposed to be able to change the calendar afterwards and that means the selection of the calendars should be grayed out/ give you no option to save it.

(I know I can Ctrl+X and Ctrl+V it into a diffferent calendar, which I use at moment but that costs additional time.)

Thanks for any help with this :)

PS: I have to choose a topic but the calendar is not even part of that list. What is going on there?

Asked by lukasminogue 1 day ago

Last reply by lukasminogue 19 hours ago

Unified folders in Thunderbird for Android

I have been moving slowly from other email clients to Thunderbird. I've been using Thunderbird in Windows for a while now, and decided recently to switch on Android from … (read more)

I have been moving slowly from other email clients to Thunderbird. I've been using Thunderbird in Windows for a while now, and decided recently to switch on Android from BlueMail to Thunderbird for Android.

In Thunderbird for Windows, I am able to use unified folders for all common folders (Spam, Sent, Trash, etc.). On Thunderbird for Android, however, only the Inbox is presented as a unified folder. I have discovered that this limitation is really problematic for me for two reasons.

First, if I am in the unified Inbox and accidentally delete a message, I have to check several different Trash folders to find the lost message, selecting each account and then that account's Trash. I anticipate responses asking why or how I could delete a message and not know what it was. With the avalanche of incoming mail the days, I often would use swipe to delete on the unified Inbox for items that are clearly not important-- but occasionally, a real message appears on the face to be junk and isn't. This is a real hassle, and forced me to turn off the swipe to delete a message interaction altogether, because it was too easy to lose messages.

Second, I have several different email addresses, and several different email providers, each of whom applies spam and trash rules differently. Two in particular frequently divert legitimate email into Spam, and I had been in the habit of scanning Spam for errant valid messages from these two providers. Being able to do this for all Spam in one location made this process much simpler.

Can anyone tell me:

  • whether there is some underlying reason for this different behavior on Android,
  • whether there are plans to implement such a change, or
  • whether there are alternatives (like BetterBird, which does not have an Android port) that I could use?

Asked by sunfish62 23 hours ago

iMap for Google Workspace Account - extremely slow to load messages

I have two accounts hooked to thunderbird, my work account that uses google workspace and my personal gmail account. Today, my work account went totally crazy, and it's l… (read more)

I have two accounts hooked to thunderbird, my work account that uses google workspace and my personal gmail account. Today, my work account went totally crazy, and it's loading emails in my inbox at a snails pace. Meanwhile, my personal gmail account loads fine. I did literally everything. I deleted and restored the accounts, then I deleted the Thunderbird app and all the library folders on my mac that had thunderbird (maybe I missed some?) Then I reinstalled Thunderbird and connected everything again. Same result. Personal Gmail imap works great. Work gmail with google workspace is incredibly slow and won't load in my inbox.

Before reinstalling i did everything, cleared cache, compacted folders, changed to not have messages stored locally. What could I be doing? Is google workspace imap having trouble?

I installed the latest Thunderbird version last week, is this a version update problem? After a full reinstall of everything, I'm totally confused now. I've gone through my settings 10 times and spent 8 hours on this today. I used chatgpt to guide me and try different things. I'm stumped, please help. I'm a donor that supports Thunderbird!!! I've used it since 2008. 147.0.1 (aarch64) Release notes

Asked by Mick Hewitt 1 day ago

wish to reconnect to Thunderbird account

I stopped using Thunderbird in 2024 because of inability to change pw. I have same email accounts at comcast but would like to go back to Thunderbird. Currently using C… (read more)

I stopped using Thunderbird in 2024 because of inability to change pw. I have same email accounts at comcast but would like to go back to Thunderbird. Currently using Comcast directly but loved TBird. I have a pw in use at comcast , how do I get Tbird to accept it for both email accounts on iphone and ios laptop?

Asked by dchsr1 1 day ago

Last reply by dchsr1 1 day ago

Locking Up

I use thunderbird in conjunction with Firefox. Lately thunderbird will freeze. Mouse and all button work but cannot like read a email, delete a email ect. Any thoughts… (read more)

I use thunderbird in conjunction with Firefox. Lately thunderbird will freeze. Mouse and all button work but cannot like read a email, delete a email ect. Any thoughts? Go to task manager and end task and all good. But its getting like 3 times in a 1-4 hour period now.

Asked by redoc 1 day ago

"error creating account"

I am trying to set up the latest version on Thunderbird on my wife's old Gateway (WIN 7 home premium). The previous version of TB has problems so I deleted it and am star… (read more)

I am trying to set up the latest version on Thunderbird on my wife's old Gateway (WIN 7 home premium). The previous version of TB has problems so I deleted it and am starting over. I have manually configured this TB with the server info from the TB accounts on our other computers, but get the error as stated above. What do I need to check?

Asked by timan 3 days ago

Last reply by timan 1 day ago

Thunderbird stopped downloading emails

Hi, I recently installed Thunderbird (POP account type), but it only downloaded about 3000 emails and then stopped, even though I have a lot more emails I would like to a… (read more)

Hi, I recently installed Thunderbird (POP account type), but it only downloaded about 3000 emails and then stopped, even though I have a lot more emails I would like to archive. It's been about 2 days since no more downloads have occurred. Ive got no way of knowing if it's a temporary pause or what the issue is.

I installed Thunderbird to archive my emails as I intend to delete some older emails from google work space to clear up space, but I want to still have an offline archive of these email.