Showing questions tagged:

Get Messages Not Working

I'm using Thunderbird 152.0a1 (2026-04-22) on Windows 10 64 bit. When I click the "Get Messages" button or File > Get New Messages for > [my e-mail account] nothing… (read more)

I'm using Thunderbird 152.0a1 (2026-04-22) on Windows 10 64 bit. When I click the "Get Messages" button or File > Get New Messages for > [my e-mail account] nothing happens. The only way I've found to check for messages manually is by closing and re-opening the program.

Open 6 2 70

Is this a security breach

Today, I have received an email, claiming to be from Mozilla support. The text is garbled but it appears to contain words, 'hacking', 'paynalti', and 'auto-block'. These… (read more)

Today, I have received an email, claiming to be from Mozilla support.

The text is garbled but it appears to contain words, 'hacking', 'paynalti', and 'auto-block'. These are words which immediately put me on security alert. I haven't opened the mail but have viewed it in preview pane. and screen grabbed the attached pdf image.

Any comments?

Thanks, William

Solved 2

erreur d'authentification

Lorsque j'essaie d'ajouter un nouveau compte, la configuration est trouvé dans la base de données des FAI de Mozilla, je clic sur "continuer", dans la fenêtre Popup j'aut… (read more)

Lorsque j'essaie d'ajouter un nouveau compte, la configuration est trouvé dans la base de données des FAI de Mozilla, je clic sur "continuer", dans la fenêtre Popup j'autorise Thunderbird a accéder à mes informations, ensuite j'ai le message "erreur d'authentification". Pourtant mon mot de passe est correcte.

Open 1 20

Export Just The Headers

What I want to do is to is export just the headers of emails on IMAP folders with an Excel VBA macro so that I can write filters to import into Thunderbird for deletion o… (read more)

What I want to do is to is export just the headers of emails on IMAP folders with an Excel VBA macro so that I can write filters to import into Thunderbird for deletion of old new letters and things of that nature, keeping only the important emails.

Knowing the message filter file format would also be nice considering that I can then just mass edit the filters without needing to recreate them each pass.

Open 2 10

After Thunderbird installer download from Mozilla website, I cannot access either of my 2 yahoo accounts

After downloading and running installer (Thunderbird setup 148.0) from Thunderbird website, Thunderbird opened as usual, showing my three email accounts. The 2 accounts I… (read more)

After downloading and running installer (Thunderbird setup 148.0) from Thunderbird website, Thunderbird opened as usual, showing my three email accounts. The 2 accounts I use for almost everything are both Yahoo accounts (yahoo.co.uk and rocketmail.com). But.. neither of these accounts will work without a yahoo sign-in pop which is pre-filled with an account name (example graphic attachment : thunderbird01red.jpg). 1 example shown but the same thing happens for both yahoo accounts.

The 'Next' button, which I assume will ask for password, does nothing.

I have attempted login via webmail. I enter account name, am asked for password and Yahoo insists on sending me a verification code - to the other yahoo account (the yahoo.co.uk account), which I cannot access! I then attempt to login to the other account to access my pass code and the same thing happens in reverse, telling me that a verification code will be sent to the first account.

Via Thunderbird, which has for years done all this automatically behind the scenes, I can get absolutely nowhere. Via webmail, I am in an 'impossibility loop'. I have cleared cache for each account.

Why won't Thunderbird allow automatic account login, as has been the case since the year dot. These are the 2 accounts around which my entire life is ordered - can somebody please help.

Open 2 200

I submitted a question 7 days ago but haven't been able to find it to see if there were any answers.

I set up a new account last week and need instructions on how to navigate and use this forum. I cannot find the question I posted. I got no email saying it was answered. … (read more)

I set up a new account last week and need instructions on how to navigate and use this forum. I cannot find the question I posted. I got no email saying it was answered. I also need information about these codes I keep getting in my inbox after I've already logged in. I don't know what to do with them. I'm a newbie and need an instruction pdf if there is one. Thanks.

Solved 3 70

Updates causing problems

Why does every time TB updates it cause all my Yahoo accounts force me to get new passwords? Is it TB or Yahoo that is creating this problem of me having jump through hoo… (read more)

Why does every time TB updates it cause all my Yahoo accounts force me to get new passwords? Is it TB or Yahoo that is creating this problem of me having jump through hoops just to get the accounts working again. BTW the passwords in TB don't work when this happens.

Either this get resolved or I stop updating TB.

Open 1 130

When opening Tbird 153.0, several servers give authentication errors

Since I updated Thunderbird to 153.0 on Thursday, I've noticed that every time I start Tbird, I get several notifications about authentication errors for the servers to w… (read more)

Since I updated Thunderbird to 153.0 on Thursday, I've noticed that every time I start Tbird, I get several notifications about authentication errors for the servers to which its trying to fetch mail. The list varies each time, but frequent offenders are Gmail, Comcast, and Yahoo, and occasionally Apple and Microsoft (outlook.office365.com server).

I did not see this issue prior to the update. Sure, once in a great while (< 1x/month), a single server would throw such an error, but now, it's every time I start Tbird.

All the accounts are accessed via IMAP, and those that support or require OAuth2 are so configured.

If I go to the mailbox a little while later, I don't get any errors--this seems to be limited to startup.

I check 15 mailboxes, though many get very little email.

A search from Bugzilla's home page shows three similar reports, none newer that 3.5 years ago. (I can't delve deeper, as my credentials apparently expired and the signup confirmation email has not arrived yet).

Is anyone else experiencing this? Is there a log of such events (or a way to create one)? ...thanks!

Open 20

TBird152.0 is not displaing HTML emails properly.

Windooze 11. TBird 152.0 installed on June 20th. Now it seems like TBird is not displaying HTML emails properly. They are displayed but not at the beginning. The first li… (read more)

Windooze 11. TBird 152.0 installed on June 20th. Now it seems like TBird is not displaying HTML emails properly. They are displayed but not at the beginning. The first line is sometimes just the bottom half of a sentence in the email (if that makes sense). I can't scroll back to the beginning. If I go to outlook and display the same email it displays fine.

Did something change in 152.0 to cause this?

Thanks, Ed Mazurek

Open 12 40

Composition

A return/Enter command causes two line spacing. I have unchecked Use Paragraph Format in Global preferences. Shift Enter also causes a two line space/paragraph spacing. … (read more)

A return/Enter command causes two line spacing. I have unchecked Use Paragraph Format in Global preferences. Shift Enter also causes a two line space/paragraph spacing.

Open

How does Thunderbird deal with junk?

When Thunderbird "thinks" a message is Spam the spam option on the header is already grayed out, is it ok to delete it then and if it is learning what is spam, how come I… (read more)

When Thunderbird "thinks" a message is Spam the spam option on the header is already grayed out, is it ok to delete it then and if it is learning what is spam, how come I continue to get spam email from the same senders?

Open 1 10

How do I reply to an e-mail?

I used to click the incoming Email and a box was highlighted for Reply? I have no desire to move from Windows 10. Why make it annoyingly difficult for older users? … (read more)

I used to click the incoming Email and a box was highlighted for Reply? I have no desire to move from Windows 10. Why make it annoyingly difficult for older users?

Open 1

Calendar problem with week view

This will make more sense if you look at the attached images first. If I create two one-hour appointments back to back on the same day--meaning the first appointment end… (read more)

This will make more sense if you look at the attached images first. If I create two one-hour appointments back to back on the same day--meaning the first appointment ends at the same time the next one begins (or with a 1 min gap), and then I look at my calendar in Week view, I'll see 2 full-column 1-hour blocks stacked one above the other as in the "1hr appt.png" attached. This appears to be the correct way it should appear.

But if the earlier appointment is only 30 minutes, they appear differently, as in the other image "30min appt.png". squeezed into two columns. I would like them to appear as a single, full column (as with the 1 hour appointments), which it does in the Day view.

Is this a bug? Can I change this behavior?

Open 3 60

Edit incoming mail subject line

I wish the subject line in an email would be editable ala Office Outlook. I make frequent online orders and the acknowledgment emails often simply have a subject line suc… (read more)

I wish the subject line in an email would be editable ala Office Outlook. I make frequent online orders and the acknowledgment emails often simply have a subject line such as, 'Thanks for your Order' 'Order delivered' 'We got your Order'. That tells me very little. If I could add something like, 'Best Buy - backup ups battery', 'eBay - head phones', 'Walmart - house wares' that would make life much simpler. --Don

Solved 3 50