Thunderbird Community Forum

I have posted another question about my corrupted TB profile and restoring it. Having done the restore and looked through the profile folder it is clear that this is full of old files that are no longer supported/needed.

Is there a utility that removes these old files?

I'm not sure if TB updates should remove them but it doesn't appear to have done so.

When I read https://kb.mozillazine.org/Files_and_folders_in_the_profile_-_Thunderbird it is clear that there are so many of these that doing it manually would be prone to error. That resource also says it does not know what some of the files actually do.

Is there a better resource that lists just the latest files maintained by Mozilla?

If I do a new export does it only export the files it needs? The last time I ran an export the resulting zip did not contain all the files from the TB installation but I have no idea why.

Yes, this outlook account was made earlier this year. I've tried all of the "fixes" offered on here and across the internet. I'm changed to to password and got the app password. I've deleted 2FA to see if that would work. I've deleted the Oauth key and it refreshed to a new one. I've done it all and TB-sync is not available to me cus apparently now i'm right outside the app version limit.... how convenient. It's very frustrating as i really like the app and still use it to read my emails but it's very annoying to have to open the outlook app and go through all that just to send an email. I keep getting told it is possible, i've been battling this on and off for months. I cant just get a new email either as i already swapped everything to the outlook one and my work using out look as well. i am able to sync my calendar even but apparently just not my outgoing emails. I would like to transfer my email but the other email i have is a proton email and they are a whole other headache. Please help.

OS: Linux / Android

TB Version: 156.0

Current Outgoing Server Setup:

Server Name: smtp-mail.outlook.com Port: 587 Connection Security: STARTTLS Auth Method: OAuth2 Username: *****@outlook.com

Having issues sending e-mails due to message: "e-mail not sent. Cannot connect to SMTP server 47.43.26.4 (47.43.26.4:587) connect error 10060" Requires 2-6 attempts to send. Also, problems with sending attached files, claiming to be too large.

Hi,

I am having trouble deleting an email account in Thunderbird and hope you can help me resolve this issue.

When I click the "Delete" button, nothing happens. The "Set as Default" option is also unresponsive. I have already tried running Thunderbird as an administrator, but the problem persists.

Additionally, I tried setting up the account on my phone using QR codes, but it fails to load all my accounts. Out of 5 QR codes, Thunderbird only successfully scans 3, no matter what I try.

It seems like there might be a bug or corrupt profile data causing this, but I cannot locate the root cause. Could you please advise on how to fix this or manually remove the account?

Best regards,

Bonjour, La langue FRENCH est cochée dans mes paramètres et pourtant à chaque ouverture de la boite mail, tout est en anglais ! Je veux uniquement la langue FRENCH.

Merci

My Thunderbird (windows) is really not working, so I want to reinstall the whole thing. I have 4 accounts and a local folder. I don't want to backup all the profiles before reinstalling, as I am having an annoying issue with g-mail (I don't HAVE a gmail any more, but Thunderbird wants to login to gmail every time I open it). I only want to backup the "local" folder, as, so I want to reinstall the accounts one by one from scratch. In that way I hope, I can purge Thunderbird of the gmail. Now the question: How do I backup the local folder in a way that makes it easy to import it back after all the reinstallment?

I have been told by OZ lotteries that my emails are being soft bounced with the error "Email is not delivered because the mailbox is full or for other reasons". They suggested my email inbox is Full but that's not the case. Any suggestions as how I can fix this please?

One day after windows update, my thunderbird can't not download email from yahoo, microsoft, google..etc I tested the connection be fine but I can't recive any email

I’m trying to understand how Thunderbird handles links to online media when an email contains a link to a photo or video rather than a normal attachment.

For example, if an email contains a link to public Instagram media, I may open it in the browser and use a browser-based option such as Indown.mobi to work with the media. Is there any Thunderbird setting that affects how these external media links are opened or handled?

I’m mainly interested in understanding whether Thunderbird treats these differently from normal attachments and whether there is a recommended workflow for managing them.

HELP‼

Are there any •SERIOUS• “Thunderbird” savvy computer geeks in 155.0that could help me merge “old” user profile directories from *crashed* computer to a new computer without messing up either one?🙏

i used to do this stuff (with my eyes closed) but I no longer remember if I had breakfast today and they are my wife’s files! 🤬

I have new notebook computer plus the •entire• old computer data on a USB stick.

WE USE A SOFTWARE CALLED MITCHELL WE HAVE A SHOP EMAIL BUT WE USE THUNDERBIRD TO SEND EMAIL FROM MITCHELL AND SOME HOW IT CONNECTS TO OUR SHOP EMAIL BUT IT WONT WORK WE HAVE TRIED EVERYTHING ARE THEY ANYONE WHO WOULD CALL AND TRY TO WALK US THROUGH ON WHAT TO DO IT WORKED GREAT UNTIL WE CHANGED OUR EMAIL TO OUR NEW SHOP EMAIL AND NOW IT WONT WORK AT ALL SHOP NUMBER [redacted phone# from public community support forum]

I have a BT Internet email account configured in Thunderbird using IMAP.

I'm experiencing a problem where some emails in the message list have no Correspondent/sender or Subject, and sometimes the displayed time is incorrect.

For example, a message-list entry showed 12:55, but when I opened it, the actual email was from 8 September. The email body itself was present and correct.

My Inbox contains approximately 7,782 messages and took several days to synchronise. I also have numerous archive folders.

I have already:

Checked the BT IMAP settings — mail.btinternet.com, port 993, SSL/TLS. Allowed the entire Inbox to finish synchronising. Used Repair Folder on the Inbox. Restarted Thunderbird. Restarted Windows. Changed the message list from Cards View to Table View.

The problem persists.

Importantly, the same BT mailbox displays correctly in both the BT Mail app and iOS Mail.

I also experienced a very similar problem previously in New Outlook: some newly received BT emails appeared as [Unknown] with (No subject). Removing and re-adding the BT IMAP account and repairing/resetting New Outlook did not resolve it.

Thunderbird is therefore the second desktop IMAP client in which I've experienced this type of problem, while BT's own mail app and iOS Mail display the messages correctly.

I don't want to create a new Thunderbird profile because the existing profile contains thousands of emails and took several days to synchronise.

Could this be an IMAP synchronisation/message-header/indexing issue between Thunderbird and BT Mail?

I can provide screenshots and any Thunderbird diagnostic information you need.

Hello,

I recently received an email with a PNG attachment. The image rendered inline within the email, but when I moused over the image, my cursor switched to a zoom cursor and I was unable to right-click and get a context menu to save the image (right clicking simply zoomed/un-zoomed the image).

Changing the 'Display Attachments Inline' in the view menu did not appear to change anything (it still rendered inline), and to save the PNG I had to switch the rendering to plain text, and then grab the attachment from there.

Have other people seen this behavior?

I would like to setup Thunderbird as my email client.My email service is provided by Godaddy with an Outlook account. When I am at the incoming server settings, it has my domain name, not smtp.office365.com which I tried with both authentication options (below) and with my domain name, the protocol was IMAP. I changed the port from 143 to 993. I changed security from Autodetect to SSL/TLS. For authentication, there was not an OAuth2 option, I tried Autodetect and Normal password, neither worked. And I used my domain email password. with using my domain name, it came back with an error an suffixed my domain name with :110. It stated that this was not the correct domain and there was a security issue. It is not clear how I should progress.