• Solved

recent email issue

Just a couple days ago I started having issues with some emails from trusted senders that I never had before. When I open the emails, I get this message that I took a pic… (read more)

Just a couple days ago I started having issues with some emails from trusted senders that I never had before. When I open the emails, I get this message that I took a picture of. It's related to Apple messages & someone's iphone. I don't own an iphone & have no clue why this started happening recently. Like I said, it doesn't happen to all my emails, just certain ones. Looking at my picture posted, does anyone have an idea what's going on with this?

Asked by bcos50 4 days ago

Answered by christ1 4 days ago

  • Solved

Thunderbird 128.2.0esr (64-Bit) does not display the correct email

I hope I’ve chosen the correct category. I believe this qualifies as a bug following the recent update. When I opened Thunderbird today, it notified me about the update.… (read more)

I hope I’ve chosen the correct category. I believe this qualifies as a bug following the recent update.

When I opened Thunderbird today, it notified me about the update. While Thunderbird successfully fetches new emails, it fails to display them correctly.

As shown in the screenshot, the area where the email content should appear is completely white. Additionally, it incorrectly displays an attachment from an old email that has nothing to do with today’s email (10:13), aside from the fact that both were sent to me.

When I click on other emails in the same inbox, the content area doesn’t change—it remains blank. However, if I switch to a different inbox, everything works fine.

I’ve also double-checked using my phone’s mail app, and I’m able to open the email in that inbox without any issues.

I’m unsure how to fix this. Could someone more knowledgeable help me out?

Asked by Barosh 3 weeks ago

Answered by christ1 2 weeks ago

  • Solved

New address book name & location

I recently created a new profile, changing from POP3 to IMAP in order to meet the new Microsoft security requirements. All went well until I went to change my address bo… (read more)

I recently created a new profile, changing from POP3 to IMAP in order to meet the new Microsoft security requirements. All went well until I went to change my address book backup copy routine to access my address book in the new profile.. I cannot find any .MAB nor .SQLITE files anywhere! My address book is out there somewhere, as I can bring it up in Thunderbird, but I cannot find the actual file. What's going on?

Running TB 115.12.2 (32-bit), Windows 10 10.0.19045 Build 19045

Asked by kpherzog1 2 months ago

Answered by david 2 months ago

  • Locked

Authentification

duplicate of https://support.mozilla.org/en-US/que.../1466011 thread When asked to re-enter the appropriate password I enter the never ending merry-go-round......I have … (read more)

duplicate of https://support.mozilla.org/en-US/que.../1466011 thread

When asked to re-enter the appropriate password I enter the never ending merry-go-round......I have 6 addresses. Whilst it is possible to access then via their specific accounts held with Microsoft this is time consuming,hence the preference of Thunderbirdb which up until now has been trouble free for approx 15 years. This unnecessary development makes me wonder why I only need a user naame aand password to access via Microsoft. I have tried every method kindly provided by other users to no avail. Can anyone provide the correct server setting for both IMAP and SMTP? As I have said these 'new' authentification/s are in my opinion tantamount to using a sledgehammer to crack a walnut. I hope my explantion makes sense? Surely I cannot be alone?

Asked by under.pressure 1 week ago

Last reply by david 1 week ago

  • Solved

Why not add an option start Thunderbird in the background on system startup?

Happy to see thunderbird is doing better and better recent years. I think it is now the time to add an option to allow it automatically startup in the background on syste… (read more)

Happy to see thunderbird is doing better and better recent years. I think it is now the time to add an option to allow it automatically startup in the background on system startup, which has been asked for several years. That is a really useful option, why not just implement it?

I think there are 2 ways: 1. Just automatically startup in the background on system startup and receive messages 2. Register a service in the background to receive e-mails and pop up notifications, and in this case, we don't need to add this option

The first solution may be easier to implement, but the second seems better? Anyway, thunderbird should have one of them

BTW, add an option to minimalize when click on 'close' button. I know there's an extension for this, so why not just integrate it :-)

Thanks!

Asked by Arcticn 2 months ago

Answered by Matt 2 months ago

  • Locked

Authentification

Thanks to the unnecessary and pointless meddling of Microsoft I am not unable to send or receive e-mails via Thunderbird. I constantly receive "log in failure message". W… (read more)

Thanks to the unnecessary and pointless meddling of Microsoft I am not unable to send or receive e-mails via Thunderbird. I constantly receive "log in failure message". When asked to re-enter the appropriate password I enter the never ending merry-go-round......I have 6 addresses. Whilst it is possible to access then via their specific accounts held with Microsoft this is time consuming,hence the preference of Thunderbirdb which up until now has been trouble free for approx 15 years. This unnecessary development makes me wonder why I only need a user naame aand password to access via Microsoft. I have tried every method kindly provided by other users to no avail. Can anyone provide the correct server setting for both IMAP and SMTP? As I have said these 'new' authentification/s are in my opinion tantamount to using a sledgehammer to crack a walnut. I hope my explantion makes sense? Surely I cannot be alone?

Asked by under.pressure 1 week ago

Last reply by James 1 week ago

  • Solved

Sender name incorrect

Recently started using Thunderbird for three email accounts. Happy with it. I've just changed Your Name for one account, but when I send an email the old format of Your… (read more)

Recently started using Thunderbird for three email accounts. Happy with it. I've just changed Your Name for one account, but when I send an email the old format of Your Name is shown as the sender. Can't find a way to correct that. Colin F

Asked by colinfryer 1 month ago

Answered by colinfryer 1 month ago

  • Solved

Thunderbird Unified Inbox Issue (IMAP Accounts)

Greetngs to all, I'm using Thunderbird Version 128.2.0esr with Windows 11. I have clicked on View/Folder/Unified Folders but none og my IMAP a… (read more)

Greetngs to all,

                         I'm using Thunderbird Version 128.2.0esr with Windows 11.

I have clicked on View/Folder/Unified Folders but none og my IMAP accounts are listed.

Can anyone please advuise how to resolve this issue?

Thanks,

             Scott

Asked by Scott 3 weeks ago

Answered by david 3 weeks ago

  • Solved

Thunderbird permanentl;y deleting emails instead of placing them in trash folder

Attached is a picture of the relevant setting where you can see it is indeed set to move deleted emails to a specified folder. I am using Thunderbird 128.2.3esr 64bit on … (read more)

Attached is a picture of the relevant setting where you can see it is indeed set to move deleted emails to a specified folder. I am using Thunderbird 128.2.3esr 64bit on Fedora 40 and a gmail email address. I can also not find any other settings that may be affecting this.

Asked by Jason.carle 1 week ago

Answered by Jason.carle 1 week ago

  • Solved

Cannot access toolbars or send from the "Write" screen

My "Write" screen has suddenly become useless. It will not show any toolbars, including the Composition bar. So no Send button, no sending. Even the formatting bar below … (read more)

My "Write" screen has suddenly become useless. It will not show any toolbars, including the Composition bar. So no Send button, no sending. Even the formatting bar below the subject line is grayed out and inert. Looks like this is a longtime failing. I tried solutions offered in earlier threads and none helped. Pressing Alt on the keyboard does not produce a temporary Menu Bar. Help!

Asked by erics1 2 months ago

Answered by erics1 2 months ago

  • Locked

Authentification

duplicate of https://support.mozilla.org/en-US/que.../1466011 thread When asked to re-enter the appropriate password I enter the never ending merry-go-round......I have … (read more)

duplicate of https://support.mozilla.org/en-US/que.../1466011 thread

When asked to re-enter the appropriate password I enter the never ending merry-go-round......I have 6 addresses. Whilst it is possible to access then via their specific accounts held with Microsoft this is time consuming,hence the preference of Thunderbirdb which up until now has been trouble free for approx 15 years. This unnecessary development makes me wonder why I only need a user naame aand password to access via Microsoft. I have tried every method kindly provided by other users to no avail. Can anyone provide the correct server setting for both IMAP and SMTP? As I have said these 'new' authentification/s are in my opinion tantamount to using a sledgehammer to crack a walnut. I hope my explantion makes sense? Surely I cannot be alone?

Asked by under.pressure 1 week ago

Last reply by david 1 week ago

  • Solved

How do I update my Hotmail password in Thunderbird ?

Hi. I've been at it for an hour now. Found nothing in the help, a few things in Google that no longer work... I've updated my MS password including Hotmail/Outlook.com, … (read more)

Hi.

I've been at it for an hour now. Found nothing in the help, a few things in Google that no longer work... I've updated my MS password including Hotmail/Outlook.com, so no I need to do that in Thunderbird. I can't find where that's done ? (thunderbird windows latest release)

"account parameters" has something for the SMTP server, but not for the IMAP one.

Thanks for any help.

Olivier

Asked by oonlan 1 week ago

Answered by Matt 1 week ago

  • Solved

Trying to retrieve emails & folders from a hard drive when the computer's processor died.

My laptop using Windows7, the processor died. The hard drive is ok. I am now using Windows10 in a newer laptop. I don't know how to access all the data from the other. I … (read more)

My laptop using Windows7, the processor died. The hard drive is ok. I am now using Windows10 in a newer laptop. I don't know how to access all the data from the other. I don't think I did a back up. I've got both personal & business. Is there a way to retrieve my old Thunderbird info? [And just so you know, I learned my lesson about not backing up.] And thank you for any help!

Asked by sandalena1 2 months ago

Answered by david 2 months ago

  • Solved

email addresses display format

Since updated to version 128, Thunderbird is displaying email addresses in the form 'user name <user.name@domain>' where previously it only showed 'user name'. How … (read more)

Since updated to version 128, Thunderbird is displaying email addresses in the form 'user name <user.name@domain>' where previously it only showed 'user name'. How can I revert to the previous behaviour? Thanks, Lucia

Asked by lucia16 1 month ago

Answered by david 1 month ago

  • Solved

Thunderibrd upgrade (sluggish now and crashing...). SOLVED by creating an exception in Defender

Strangely, I can't figure out how to add to someone else's post if it doesn't already have replies so I'm having to start my own thread. Anyway... Thunderbird on my syst… (read more)

Strangely, I can't figure out how to add to someone else's post if it doesn't already have replies so I'm having to start my own thread. Anyway...

Thunderbird on my system is 32-bit on 32-bit Windows and a day or two ago it updated itself to version 115.10.1. Since then it's been slow at sending emails, receiving emails, applying filters and pretty much everything else. Is this being worked on? I saw a couple of similar reports from other people here but like I said, I can't add a reply to them.

And if it's not known about or being worked on, is there some way I can roll back an update?

Asked by johne53 1 month ago

Answered by johne53 1 month ago

  • Solved

Import (or transfer) custom dictionary from older T-bird.

I just updated to V128 (from 78) and I had a bunch of custom named in added to mu dictionary. I still have the old version on mu computer, how can I either export from t… (read more)

I just updated to V128 (from 78) and I had a bunch of custom named in added to mu dictionary.

I still have the old version on mu computer, how can I either export from the old version and import to the new version, or, can I simply copy over my custom dictionary to my new profile somehow?

Thanks, Mark.

Asked by Cool Javelin 3 weeks ago

Answered by sfhowes 3 weeks ago

  • Solved

Can't Set OAuth on Microsoft IMAP Server

I successfully changed the authentication method for my SMTP server to OAuth. But when I try to set my IMAP server to OAuth, I get this error message: The IMAP server i… (read more)

I successfully changed the authentication method for my SMTP server to OAuth.

But when I try to set my IMAP server to OAuth, I get this error message:

The IMAP server imap-mail.outlook.com does not support the selected authentication method. Image attached. Note: I couldn't capture the whole image, as Firefox insisted on displaying the error message at the bottom of the screen where I could only see half of it. But I confirmed OAuth was the issue by changing it back & forth several times.

I thought we had to change both SMTP & IMAP. Did I misunderstand something?

Asked by 9212cp406 3 weeks ago

Answered by david 3 weeks ago

  • Solved

How to reply to an IO email list

When I reply with Thunderbird to an email from the IO list (of which I'm a member), the name of the individual sender of the email appears in the TO: field. How do get T… (read more)

When I reply with Thunderbird to an email from the IO list (of which I'm a member), the name of the individual sender of the email appears in the TO: field. How do get T-Bird to put in the LIST name? Thanks.

Asked by Kami Scott 1 month ago

Answered by Wayne Mery 1 month ago

  • Solved

Thunderbird unable to login to email

When I start Thunderbird I get the error message: "Login to server imap-mail.outlook.com with username mousehold@hotmail.co.uk failed." I have searched the internet and f… (read more)

When I start Thunderbird I get the error message: "Login to server imap-mail.outlook.com with username mousehold@hotmail.co.uk failed." I have searched the internet and found this Mozilla support page, which seems to describe my problem: https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

However, I am unable to complete the solution offered, as Thunderbird (version 128.1.0esr (32-bit)) does not have the 'OAuth2' as an Authentication option for the Outgoing Server (SMTP) settings, as described on the support page...?

Asked by mousehold 1 month ago

Answered by sfhowes 1 month ago