• Solved

Inbox empty on Gmail IMAP account

Hello, My name is Magali, I have just installed Thunderbird 128.4.0esr (64 bits) on my Macbook Pro 2017 a week ago. I've synchronized 4 email accounts (including 3 gmai… (read more)

Hello,

My name is Magali, I have just installed Thunderbird 128.4.0esr (64 bits) on my Macbook Pro 2017 a week ago. I've synchronized 4 email accounts (including 3 gmail) so far, one of them is having a problem.

Everything was working fine at the beginning but at some point the emails in the inbox disappeared. They are still present in gmail.com and in the "all messages" folder (screenshot 2), but my inbox only shows the new messages (screenshot 1). But the inbox messages reappear when I add a filter "recipient = me" (screenshot 3) and disappear when the filter is empty...

Does someone know what is happening ?

Thank you ! Magali

Asked by magali.fabre 1 month ago

Answered by magali.fabre 1 month ago

  • Archived

Address Book Importing

Hi, I'm a MTB newbie Version 115.11.1 and am just trying to import my comcast.net address book from CSV. MTB seems to be totally confused about the columns. I'd be happy … (read more)

Hi, I'm a MTB newbie Version 115.11.1 and am just trying to import my comcast.net address book from CSV. MTB seems to be totally confused about the columns. I'd be happy to adjust the column assignments, as I think I'm supposed to, but it won't let me. The automatically selected column name is the only option allowed in the drop-down. See attached.

Is this by design? Do I need to reorder the columns within the exported file. Seems a bit much really, but ultimately doable, I guess.

Any other options? Or what am I doing wrong

TIA Tim

Asked by Tim Marciniak 6 months ago

Last reply by david 6 months ago

Text/Compose Format Add-On

I am looking for an add-on or other method to allow one to compose/format text in TB Version 115.12.2 (64-bit) with Microsoft Word or other like word processor text align… (read more)

I am looking for an add-on or other method to allow one to compose/format text in TB Version 115.12.2 (64-bit) with Microsoft Word or other like word processor text alignment formatting feature such as left and right alignment, justify and most importantly FORCE JUSTIFY text to allow the creation of properly centered email.

Asked by mconway1 5 months ago

Last reply by mconway1 5 months ago

  • Archived

Small but annoying... Upon startup, email displayed is the 2nd email present in inbox

Upon startup, top email displayed is the 2nd email present in the inbox. If 1st email is one at top when leaving TB, next startup will show the 2nd email on top. You can … (read more)

Upon startup, top email displayed is the 2nd email present in the inbox. If 1st email is one at top when leaving TB, next startup will show the 2nd email on top. You can then scroll up and see the top one. Likewise, if a new email come in, it also shows the one below that as the top one and must scroll up to see it. No emails are lost, just a display thing. Don't recall which version this started, but it didn't use to do this.

TB 115.11.0 (64-bit) Supernova, Windows 10 22h2

Asked by Jsm59 6 months ago

Last reply by ggbsde 6 months ago

  • Archived

What is this shaded icon in main toolbar?

In the main toolbar there is an odd shaded icon visible (see right side of attached screenshot). This is thunderbird 115 from debian. What is this icon and how to get rid… (read more)

In the main toolbar there is an odd shaded icon visible (see right side of attached screenshot). This is thunderbird 115 from debian. What is this icon and how to get rid of it?

Thanks in advance.

Asked by rgareus 6 months ago

Last reply by sfhowes 6 months ago

  • Solved
  • Archived

unable to receive e-mails since 30/05/2024

Good morning. I have been unable to receive e-mails since 30/05/2024. Has the fact that I received an e-mail message from "Mail@voice" <mboudreaux@firmgroupagency.com&… (read more)

Good morning. I have been unable to receive e-mails since 30/05/2024. Has the fact that I received an e-mail message from "Mail@voice" <mboudreaux@firmgroupagency.com> on 31/05/2024, got to do with the problem. I would be grateful could help solve the problem. Thank you. Emyr Davies.

Asked by emyr330 6 months ago

Answered by emyr330 5 months ago

Abuse of my identity - friends on my address list receiving emails purporting to be from me but which are not

Twice recently friends have reported to me that they have received emails purporting to be from my email address and these are not from me. So scammers have somehow been … (read more)

Twice recently friends have reported to me that they have received emails purporting to be from my email address and these are not from me. So scammers have somehow been able to access my address book, know my address and send false messages. What can I do to prevent this?

Asked by m.routledge 4 months ago

Last reply by Matt 4 months ago

Sorting emails by date doesn't work

Often I need to see the history of a conversation, and for that I need to have emails listed chronologically. I would expect that clicking on the date header (which too… (read more)

Often I need to see the history of a conversation, and for that I need to have emails listed chronologically.

I would expect that clicking on the date header (which tooltip "Sort by date") would do that, but it's not the case).

For example: https://imgur.com/hhCd9zF.png (also attached).

In the screenshot, from top to bottom, you can see emails sent in July 2023, then August 2023, then July 2023 again, then more August 2023. The order is clearly messed up.

I've had this issue for a very long time and it's very hampering.

Thanks. Cheers, Manuel

Asked by msoutopico 5 months ago

Last reply by Matt 5 months ago

Scam or junk emails

I receive lots of junk or scam emails. I don't open them in order to make sure nothing negative happens. I'm constantly close to running out of storage space due to all t… (read more)

I receive lots of junk or scam emails. I don't open them in order to make sure nothing negative happens. I'm constantly close to running out of storage space due to all these daily emails. My question is: is there a way to safely block or unsubscribe from these emails without clicking on them (opening them)? I right click on them in Thunderbird but don't see a suitable option. Also, I haven't ever deleted my junk folder, and I know there are emails in there that I need, so I can't periodically delete the junk folder (at least not for foreseeable future). I'd be very appreciative of any help! Thanks in advance.

Asked by frende3 5 months ago

Last reply by david 5 months ago

  • Solved

Thunderbird not using the Thunderbird dock icon

I recently installed Thunderbird on a new installation of Ubuntu 24.04 using the "Installing Thunderbird manually" instructions. Everything works fine except that Thunde… (read more)

I recently installed Thunderbird on a new installation of Ubuntu 24.04 using the "Installing Thunderbird manually" instructions. Everything works fine except that Thunderbird doesn't want to use the Thunderbird icon in the dock. Thunderbird opens and runs fine when I click on the Thunderbird icon, but it then puts a new default icon on the dock that looks like a gear instead of just "using" the Thunderbird icon to indicate that the application is running. I've attached a screenshot. When I close Thunderbird, the gear icon disappears.

Asked by lowell_friesen 3 months ago

Answered by lowell_friesen 4 weeks ago

  • Solved

[SOLVED] How can I delete an undeletable folder ?

Hi. I have created 2 subfolders in "Drafts", which ALSO turned into draft folders: The folder icons switched from the standard folder icon to the "Drafts" icon. The… (read more)

Hi. I have created 2 subfolders in "Drafts", which ALSO turned into draft folders:

  • The folder icons switched from the standard folder icon to the "Drafts" icon.
  • The right-click context menu is reduced (just like for other special folders), e.g. the "delete" command is missing.

So how can I delete this misbehaving folder now ?

I doublechecked in my account manager and via config editor that the subfolder are NOT used as DRAFTS folder for any of my (POP3/maildir) accounts.

Thank you so much.

Asked by welcome 3 months ago

Answered by Toad-Hall 2 months ago

EMAILS RESCUE

I have accidentally deleted Mozilla thunderbird from the storage folder and now cannot access my emails in or out. How can I resolve this, please? I am desperate, thinki… (read more)

I have accidentally deleted Mozilla thunderbird from the storage folder and now cannot access my emails in or out. How can I resolve this, please? I am desperate, thinking I have lost all my stored emails over 12x years!?

Asked by des25 5 months ago

Last reply by david 5 months ago

  • Solved

Lost all local folders and address book 115.13.0

New up date Thunderbird 115.13.0 (64-bit) has completely removed all my local folders and my address book this is devastating with a complete loss of all this informatio… (read more)

New up date Thunderbird 115.13.0 (64-bit) has completely removed all my local folders and my address book this is devastating with a complete loss of all this information is there a way of getting this back. I have used Thunderbird for many years and trusted it completely have never had any problem please help my system is Linux mint Linux Mint 21.3

Asked by cb01932 3 months ago

Answered by david 3 months ago

Major issue with Application-passwords..

if tb checks emails, they're not downloaded & i keep receiving sound pretending there's email.. until i click on "Get messages" button. if ur having a nap or sleepin… (read more)

if tb checks emails, they're not downloaded & i keep receiving sound pretending there's email.. until i click on "Get messages" button.

if ur having a nap or sleeping at night, it's harassment, forcing ppl to wake up.

https://bugzilla.mozilla.org/show_bug.cgi?id=1889410

This should be fixed as a bug of Tb.

Asked by delicacy 3 months ago

Last reply by Toad-Hall 3 months ago

Read messages in boldface (same as unread) in version 128.0

In the latest automatic update of Thunderbird to version 128.0 messages keep the headline in boldface even after being read, which didn't happen in previous versions. I w… (read more)

In the latest automatic update of Thunderbird to version 128.0 messages keep the headline in boldface even after being read, which didn't happen in previous versions. I wonder if there's a possibility of roll-back this change or customize it in settings?

Asked by fipe 4 months ago

Last reply by fipe 4 months ago