Thunderbird Community Forum

After a keyboard accident I am left with this situation. Lin found the toggle problem with F8. Wxie suggested the password but the password is correct. Thanks to both of them. It seems the problem is the missing M in .com .It might be in the DNS but I don't seem to have anything to try except to try to recreate the account. If I try that I fear I will only exacerbate the situation. I have had this email for many years. This stared 08/08/2026 I have been searching daily for a solution. Like most things digital it is probably a simple fix if you know how. I don't.

I have created an account instance in account settings, and the "Test connection to server" says it is OK, but when I go to the mail tab the get messages button and New Message are grayed out an NO accounts are listed in the "folders" area. Not does it ever ask for my password to the SMTP server I have selected. I have an existing account with my own email service (Hover), and MUST connect to that. This is critical, as I need my e-mail to accomplish necessary activities.

I have installed Thunderbird for email but it was not what I thought it would be. I now want to cancel the account. However, the instructions are to Tools: Account Settings. 2. Select the account you want to remove on the left side. 3. Click the "Account Actions" button on the bottom left and choose, "Remove Account". Here is the problem. "Account Actions does not show"

Installed Thunderbird Setup 153.0.3 and npw when running t-bird get a prompt asking abut a 'thundermail" address. Please advise.. What is "thundermail" and why is it in my way? I am a regular donor to T-bird sent several, emails addressing the "thundermail" weirdness and thus far no reply. .

When selecting which email account to send FROM, the drop down shows a number of old email accounts. These accounts have been deleted. There are no details showing under the "account settings" or "Outgoing server." Which file stores the mail server information and where is it? I currently have around forty different email accounts across five mail servers.

Best regards

Every five minutes Mozilla sends me a page asking for access to my Google account. I click "deny" and it goes away for a few minutes, but comes right back. And while it is on, I can neither send nor receive email. Is there some way to get it to go away and stay away? Thanks, Larry Wright

1) When launched, Thunderbird 140.13 has a pop-up window asking for a Host Gator login. HG has not been used or on this system over 8 years. "cloud80.hostgator.com is requesting your username and password." What would cause this window to appear and How to delete it completely?

2) Also, after the Thunderbird 140.13 installed and re-launched, an email was sent requesting to verify location and login sent from: "accounts at firefox.com". Is this a common request from Mozilla firefox / thunderbird?

I have not being able to add this 4 account to thunderbird: hotmail.co.uk/ live.co.uk/btinternet.com/gmail.com. I keep getting error either cannot connect to server or username and password wrong. I have managed to add two accounts successfully. I don't quiet understand what is happening with this new 153.0.1 version. I has it working before I had to reinstall windows 11 PRO. Could you help me please! Thank you! Best regards, Jairo Goncalves

I recently changed hosting and now I am getting login boxes nonstop to my old servers. I see no way to remove them and this is so annoying I may have to change from thunderbird. All my emails are there, it just keeps checking for old servers.

Thanks in advance!

Scrappy Doo

I can get all my accounts except my business Gmail account, where I use my business name as the .com instead of Gmail.com.

Hello, I created a first account for Mailo email (no problem).

I created a second account for Orange email, but when I get to the contact and calendar search stage, it just keeps spinning (see attached Orange 1). Clicking "ignore" opens a window (see Orange 2). If I click "continue," the account is created and seems to work, but...? Indeed, both Mailo and Orange use IMAP port 993. For the past few days, I've been trying to get this account set up properly, but I haven't found anything specific online.

I've repeated the process several times, even uninstalling and reinstalling Thunderbird, but nothing has changed. I'm starting to get confused. I even think I deleted both accounts and started the setup process with the Orange one, but it's doing the same thing even though there's no other account. I should mention that the POP/IMAP option is enabled in Orange email.

On my PC I continue to get message about long-ago email address. I cannot delete or even sign into this. Address is : diane@shelteringhands.org Any help much appreciated. Thank you.

I reinstalled Thunderbird and now it tries to access my gmail account even though I didn't add it. I only use gmail when I log into it from a web site. I don't want thunderbird to have access.

As of July 1, I no longer have access to my school account. It was a gmail account that ended in .edu. I have new email account that end in gmail.com When I open Thunderbird it asks me to sign into the deleted account which I no longer have access to. I can receive email in my new accounts but am not able to send email from them. I need to disconnect completely from my old school account but do not know how to do this. Thank you.