Thunderbird Community Forum

I am using an email server that currently is using certificates that have expired. That problem is being worked on. In the meantime, whenever I access the server to open a folder, I get a pop-up notification telling me that the certificate has expired. I go ahead and confirm the security exception and check the box to permanently store the exception. Trouble is this ISN'T being persisted, when I open a different folder I have to go through this process again in order to access my emails in that folder.

Me thinks you got a bug in your software Kemosabe!

Thunderbird 140.6.0esr (64-bit) does not highlight the open message in the list. There is no indication of which message in the list I'm currently viewing, the it used to be. I like to have that instant recognition.

1. I am getting Mozilla Thunderbird ESR notices pop up when I log on to my PC (W11). I checked my Thunderbird version and I have 146.0.1 and I am on the release channel so why am I getting these notices ? 2. Recently I noticed that when I try to move e-mail messages to a specific folder, I right click on the message and get the prompt Move To and then Recent Destinations where the problem exists. The list of Recent Destinations used to be in alphabetical order and now it is sorted by most recent destination time. This slows me down considerably. Please revert. Thanks !!

ich kann von Anfang Dezember an nicht mehr auf mein Arcor Mail zugreifen äh der sagt der Server ist nicht erreichbar habe schon alles versucht hier mit Windows 7 ist der PC ich habe zwei PCs mit Windows 7 und beide gehen nicht nur am Windows 10 habe ich wieder hinbekommen aber Windows 7 Minuten ich bin schon am verzweifeln oder geht das nicht mehr in Windows

A couple months ago, I asked internet provider to discontinue service. I continued to get emails from their server anyway. In fact, I think I am continuing to get some from them but appears they maybe forwarded to my gmail address instead of iowatelecom.net address that I was using. Now, when Thunderbird downloads my emails, first thing that pops up is a message saying "The certificate for imap.iowatelecom.net is not valid for that server. Someone could be trying to impersonate the server and you should not continue." Then, it gives me the little box with "Dismiss", that I can check. It will go ahead and download my emails into the gmail folder. The iowatelecom.net folder is in RED and no emails are going to that folder. Can I or should I get rid of the iowatelecom.net folder and if so, how should I proceed. Just don't want to mess everything up. Thanks for the help.

Have TB on my laptop (146.0.1 (64-bit) on Win11) all set up the way I want it. Would like to "clone" those settings/profiles to my desktop. AI site said, "Copy profiles folder and profiles.ini to the new machine." Didn't work. Asking me to set up from scratch. Laptop is on "standard" edition, think desktop is on beta. Is that the problem? What do I need to do?

Hi - I'm trying to install Thunderbird on my mac to get away from a google workspace account. I've downloaded it a couple times and it crashes immediately after the login screen. Same thing in Troubleshoot mode. It's a work computer so it might have something installed preventing the desktop app from working. Thanks for any help you can offer.

Ben

I'm dealing with a properly updated 'bird: 140.5.0 (32-bit) running on an equally updated Windows 10 desktop. First thing this morning, out of nowhere, I started getting an "unable to write the email to the mailbox..." message when sending, thus I could send but not save. And then I realized I wasn't receiving either, on all three accounts in my Thunderbird. I stopped everything and focused on trying to fix this. It's been an all-day, losing effort. So far.

I tried the various quick checks and fixes recommended here and there: I'm running the program as an administrator. I restarted the program. I rebooted the computer. I think I have enough disk space, but to be sure I deleted some bloat from possibly overly large files. I compacted, even though the program is configured to do that regularly. I temporarily disabled my antivirus program. I went into my webmail and deleted all messages that have arrived since my Thunderbird stopped receiving, in case one of them was corrupted. And probably some other attempts as well. Nothing has helped.

And now a second, even worse issue has fallen from the sky. Thunderbird opens. The folder list is where it always has been. The number of unopened messages in each folder is there in boldface, as always, but...the folders are all blank and I get the dreaded popup: "unable to open the summary file...." Have I lost my years' worth of carefully curated emails?

I've tried folder repair. I've deleted parent.lock. Etc. Nothing. Nothing. Nothing.

I will be super-grateful for any wisdom sent my way.

Overnight, while computer was sleeping, Thunderbird appears to have forgotten the email password. A dialog box pops up when checking email "login to server pop.centurylink.net with username {correct email address displayed} failed." With options retry, enter new password, and cancel available. Retry simply loops back to this error. Entering the (verified) correct password has no positive impact at all. Program and computer rebooted, no change. Windows 11 Pro. Password was not recently changed.

For some unknown reason my Karoo account suddenly refused to open and allow mail in or out. I have continually tried all all karoo's advice and getting nowhare. Please help. Campbell Whyte

Hi there,

I'm looking for a mail client, which works portable. Unluckily the Thunderbird editor is real bulls... crap and miles far away from all other mail clients nowadays. All modern mail programs can handle different font types, colors, they all support different font sizes like 8, 10, 11, 12, .... point text hight and having tools like copy formats (mostly a brush) for easy formating.

Some years ago I was using an addon, which added this feature in some parts. I don't understand, why those features are still missing. Today we have 2025 and the time of plain text mails is history since 10 years.

The rest of Thunderbird is really great, especially the portable version.

Questions: 1) When will Thunderbird provide powerful and state of the art formating stuff? 2) Is there an addon which adds powerful and state of the art formating stuff?

Cheers, Kay

Hello from France,

Copying Thunderbird .eml messages to a USB drive formatted as FAT32

ASUS PC, Windows 11

Directly copying a Thunderbird message via "More" > "Save As" to the USB drive works normally.

However, if I try to copy the same message that was previously copied to any folder on my ASUS Windows 11 PC, I get an error message that says:

“This file has properties that cannot be copied to the new location “

Please help me resolve this issue.

Have a good day.

Bonjour, Lorsque je me connecte, j'ai un message que me dit : User is authenticated but not connected et ceci sur toutes mes boites mails. De plus, suite à un changement d'ordinateur mes mots de passe sont visibles aves des chiffres et des lettres "1//03csgEnBPtxsaCgYIARAAGAMSNwF-L9IrjQQom22l5sXSkYLP1h4BvsYHGmRYh43NZEdtoe " Je ne peux pas voir mes mots de passe enregistrés Je ne peux donc pas me connecter à mes boites mails car les mots de passe ne sont pas valides A savoir que je suis sur certaines boites mail sur @outlook.com (anciennement dbmail)

Pourriez-vous m'aider à débloquer le problème car je suis très embêtée Par avance merci et bonne soirée PS : Si je supprime l'application et que je l'installe de nouveau, vais-je perdre tout l'historique (dossiers, agendas, contacts, etc ...)

I've been using TB for years. Recently, I uninstalled it to try other mail clients. I decided to get TB working again but I'm incredibly frustrated that I'm unable to get an outlook.com account and my nexamortgage.com account working. The NEXA account is google based and is usually quite easy. I also have a Keller Williams account that is also Google based and that worked fine on TB just before I tried to setup my NEXA account. I have tried to enter both manually and have tried multiple different IMAP, SMTP Port settings and Server settings, but nothing is working.

From the menu View - Folders - Tags i can view tags in the side bar, which is very helpful. My problem, as you can see in the picture i'm attaching, is that tags are not sorted according to the greek alphabet. Is there a way to sort tags? I'm aware that the first 9 tags are presets.

From time to time especially when I make a break and the screensaver starts Thunderbird crashes. There is a split between the taskbar of Cinnamon and Thunderbird. The program doesn't react anymore. The only way to use it is to kill it and start it again. I really don't know why this happens. It is a new phenomenon. Here are my Systeminformation: [code] System:

 Kernel: 6.8.0-90-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
 Desktop: Cinnamon v: 6.4.8 tk: GTK v: 3.24.41 wm: Muffin v: 6.4.1 vt: 7 dm: LightDM v: 1.30.0
   Distro: Linux Mint 22.2 Zara base: Ubuntu 24.04 noble

Machine:

 Type: Desktop System: Gigabyte product: A320M-H v: N/A serial: <superuser required>
 Mobo: Gigabyte model: A320M-H-CF v: x.x serial: <superuser required> uuid: <superuser required>
   UEFI: American Megatrends v: F42 date: 08/23/2019

CPU:

 Info: 6-core model: AMD Ryzen 5 2600 bits: 64 type: MT MCP smt: enabled arch: Zen+ rev: 2 cache:
   L1: 576 KiB L2: 3 MiB L3: 16 MiB
 Speed (MHz): avg: 2332 high: 3892 min/max: 1550/3400 boost: enabled cores: 1: 1557 2: 3883
   3: 1550 4: 3892 5: 1557 6: 1557 7: 1554 8: 3892 9: 1556 10: 3879 11: 1558 12: 1557
   bogomips: 81435
 Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3

Graphics:

 Device-1: AMD Baffin [Radeon RX 550 640SP / 560/560X] vendor: Micro-Star MSI driver: amdgpu
   v: kernel arch: GCN-4 pcie: speed: 8 GT/s lanes: 8 ports: active: HDMI-A-1 empty: DP-1,DVI-D-1
   bus-ID: 07:00.0 chip-ID: 1002:67ff class-ID: 0300 temp: 39.0 C
 Device-2: Microdia Webcam Vitade AF driver: snd-usb-audio,uvcvideo type: USB rev: 2.0
   speed: 480 Mb/s lanes: 1 bus-ID: 3-2:2 chip-ID: 0c45:6366 class-ID: 0102 serial: <filter>
 Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X: loaded: amdgpu
   unloaded: fbdev,modesetting,vesa dri: radeonsi gpu: amdgpu display-ID: :0 screens: 1
 Screen-1: 0 s-res: 3840x2160 s-dpi: 96 s-size: 1016x571mm (40.00x22.48")
   s-diag: 1165mm (45.88")
 Monitor-1: HDMI-A-1 mapped: HDMI-A-0 model: Samsung U28E590 serial: <filter> res: 3840x2160
   hz: 30 dpi: 160 size: 608x345mm (23.94x13.58") diag: 699mm (27.5") modes: max: 3840x2160
   min: 720x400
 API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi device: 1 drv: swrast
   gbm: drv: kms_swrast surfaceless: drv: radeonsi x11: drv: radeonsi inactive: wayland
 API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 25.0.7-0ubuntu0.24.04.2 glx-v: 1.4
   direct-render: yes renderer: AMD Radeon RX 560 Series (radeonsi polaris11 ACO DRM 3.57
   6.8.0-90-generic) device-ID: 1002:67ff

Audio:

 Device-1: AMD Baffin HDMI/DP Audio [Radeon RX 550 640SP / 560/560X] vendor: Micro-Star MSI
   driver: snd_hda_intel v: kernel pcie: speed: 8 GT/s lanes: 8 bus-ID: 07:00.1 chip-ID: 1002:aae0
   class-ID: 0403
 Device-2: AMD Family 17h HD Audio vendor: Gigabyte driver: snd_hda_intel v: kernel pcie:
   speed: 8 GT/s lanes: 16 bus-ID: 09:00.3 chip-ID: 1022:1457 class-ID: 0403
 Device-3: Microdia Webcam Vitade AF driver: snd-usb-audio,uvcvideo type: USB rev: 2.0
   speed: 480 Mb/s lanes: 1 bus-ID: 3-2:2 chip-ID: 0c45:6366 class-ID: 0102 serial: <filter>
 API: ALSA v: k6.8.0-90-generic status: kernel-api
 Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active
   2: wireplumber status: active 3: pipewire-alsa type: plugin

Network:

 Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet vendor: Gigabyte
   driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: f000 bus-ID: 06:00.0
   chip-ID: 10ec:8168 class-ID: 0200
 IF: enp6s0 state: up speed: 1000 Mbps duplex: full mac: <filter>

Bluetooth:

 Device-1: ASUSTek ASUS USB-BT500 driver: btusb v: 0.8 type: USB rev: 1.1 speed: 12 Mb/s lanes: 1
   bus-ID: 1-7:2 chip-ID: 0b05:190e class-ID: e001 serial: <filter>
 Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.1 lmp-v: 10
   sub-v: d922 hci-v: 10 rev: dfc6 class-ID: 7c0104

Drives:

 Local Storage: total: 1.36 TiB used: 492.77 GiB (35.3%)
 ID-1: /dev/sda vendor: Western Digital model: WDS500G2B0B-00YS70 size: 465.76 GiB
   speed: 6.0 Gb/s tech: SSD serial: <filter> fw-rev: 20WD scheme: MBR
 ID-2: /dev/sdb vendor: Western Digital model: WD10SPZX-22Z10T0 size: 931.51 GiB type: USB
   rev: 3.0 spd: 5 Gb/s lanes: 1 tech: HDD rpm: 5400 serial: <filter> fw-rev: 1201 scheme: MBR

Partition:

 ID-1: / size: 72.78 GiB used: 44.49 GiB (61.1%) fs: ext4 dev: /dev/sda2
 ID-2: /boot/efi size: 187.1 MiB used: 6.1 MiB (3.3%) fs: vfat dev: /dev/sda1
 ID-3: /home size: 383.86 GiB used: 232.71 GiB (60.6%) fs: ext4 dev: /dev/sda3

Swap:

 ID-1: swap-1 type: file size: 8 GiB used: 782.5 MiB (9.6%) priority: -2 file: /swapfile

USB:

 Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 9 rev: 2.0 speed: 480 Mb/s lanes: 1
   chip-ID: 1d6b:0002 class-ID: 0900
 Device-1: 1-7:2 info: ASUSTek ASUS USB-BT500 type: bluetooth driver: btusb interfaces: 2
   rev: 1.1 speed: 12 Mb/s lanes: 1 power: 500mA chip-ID: 0b05:190e class-ID: e001 serial: <filter>
 Hub-2: 2-0:1 info: super-speed hub ports: 3 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003
   class-ID: 0900
 Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s lanes: 1
   chip-ID: 1d6b:0002 class-ID: 0900
 Device-1: 3-2:2 info: Microdia Webcam Vitade AF type: video,audio
   driver: snd-usb-audio,uvcvideo interfaces: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA
   chip-ID: 0c45:6366 class-ID: 0102 serial: <filter>
 Hub-4: 3-3:3 info: Terminus Hub ports: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 100mA
   chip-ID: 1a40:0101 class-ID: 0900
 Device-1: 3-3.3:4 info: YICHIP Wireless Device type: keyboard,mouse driver: hid-generic,usbhid
   interfaces: 2 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 100mA chip-ID: 3151:3020 class-ID: 0301
   serial: <filter>
 Device-2: 3-3.4:5 info: CHERRY Keyboard type: keyboard,HID driver: cherry,usbhid interfaces: 2
   rev: 2.0 speed: 1.5 Mb/s lanes: 1 power: 100mA chip-ID: 046a:0023 class-ID: 0300
 Hub-5: 4-0:1 info: super-speed hub ports: 4 rev: 3.0 speed: 5 Gb/s lanes: 1 chip-ID: 1d6b:0003
   class-ID: 0900
 Device-1: 4-1:2 info: JMicron / USA External USB 3.0 type: mass storage driver: uas
   interfaces: 1 rev: 3.0 speed: 5 Gb/s lanes: 1 power: 896mA chip-ID: 152d:0579 class-ID: 0806
   serial: <filter>

Sensors:

 System Temperatures: cpu: 39.9 C mobo: 31.0 C gpu: amdgpu temp: 39.0 C
 Fan Speeds (rpm): N/A gpu: amdgpu fan: 1104

Repos:

 Packages: 3485 pm: dpkg pkgs: 3444 pm: flatpak pkgs: 41
 No active apt repos in: /etc/apt/sources.list
 Active apt repos in: /etc/apt/sources.list.d/agornostal-ulauncher-noble.list
   1: deb [signed-by=/etc/apt/keyrings/agornostal-ulauncher-noble.gpg] https: //ppa.launchpadcontent.net/agornostal/ulauncher/ubuntu noble main
 Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
   1: deb [signed-by=/usr/share/keyrings/brave-browser-archive-keyring.gpg] https: //brave-browser-apt-release.s3.brave.com/ stable main
 No active apt repos in: /etc/apt/sources.list.d/devolo-updates.list
 Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
   1: deb [arch=amd64] https: //dl.google.com/linux/chrome/deb/ stable main
 Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
   1: deb http: //packages.linuxmint.com zara main upstream import backport
   2: deb http: //archive.ubuntu.com/ubuntu noble main restricted universe multiverse
   3: deb http: //archive.ubuntu.com/ubuntu noble-updates main restricted universe multiverse
   4: deb http: //archive.ubuntu.com/ubuntu noble-backports main restricted universe multiverse
   5: deb http: //security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse
 Active apt repos in: /etc/apt/sources.list.d/vivaldi.list
   1: deb [arch=amd64] https: //repo.vivaldi.com/stable/deb/ stable main
 Active apt repos in: /etc/apt/sources.list.d/zquestz.list
   1: deb [signed-by=/usr/share/keyrings/zquestz-archive-keyring.gpg] https: //zquestz.github.io/ppa/ubuntu ./
 Active apt repos in: /etc/apt/sources.list.d/vscode.sources
   1: deb [arch=amd64] https: //packages.microsoft.com/repos/code stable main

Info:

 Memory: total: 8 GiB available: 7.69 GiB used: 3.97 GiB (51.5%)
 Processes: 409 Power: uptime: 9h 12m states: freeze,mem,disk suspend: deep wakeups: 0
   hibernate: platform Init: systemd v: 255 target: graphical (5) default: graphical
 Compilers: gcc: 13.3.0 Client: Unknown python3.12 client inxi: 3.3.34

/code Thanks for help.