Thunderbird Community Forum

I am using T-bird on a Mac. I set up for a gmail account. I can send emails but do not receive replies, etc. I noticed there is no mail inbox for the account. Settings appear correct. Any thoughts? Thank you.

In my Thunderbird, I accidentally deleted the Menu Bar from the new Draft box e.g. including Reply, Delete, Print, Save etc, and I can't link my draft with my Contacts to enter the email address of the recipient.

Account Settings > New Account > Enter passwordless Microsoft account credentials

After this, Thunderbird now prompts me to enter a Password and "Your login", whatever that means. My account does not have a password, but the field is mandatory. What am I supposed to do here, exactly?

While trying to locate the ID#s for all 15 different email accounts managed by my TB desktop app, I discovered that there are two instances of a gmail account, but with different ID#s (although only one appears in my home screen). I've found no way of determining which one is valid, and I can't risk losing my main gmail account if I try to delete one and choose the wrong one. Does anyone have any ideas I might try, to determine which one is the "extra" and how this happened? I've tried looking at the source code for emails in that account, but can't find any ID# referenced there.

I have a local folder which has 90 folders within it. These are folders brought over from Eudora (the mail system I used before Thunderbird). It would help me if I could easily move all 90 from their current "Eudora" folder to the big "main" folder that Thunderbird has. To make it clear what I'm asking, here's an example, using two folders, Danbury and Fritz.

D (folders whose names begin with D) Eudora folder, which has two folders - Danbury and Fritz F (folders whose names begin with F)

Is there any way to move the 2 folders that are currently within the "Eudora" folder so that they're "first level" folders. In other words, Danbury would be among the "D" folders and Fritz would be among the "F" folders.

The only way I know to achieve this is by manually creating the new folders, moving the items from the old folder to the new folder, and then deleting the old folder. This is cumbersome.

When my message filter uses the "Reply with Template" action, the reply e-mail is always PGP encrypted, even when I do not have any public key for the recipient e-mail address. As a result, the reply e-mail is always corrupted.

I am using Thunderbird 140.7.1esr on Windows 10.

I have attached a screenshot of what the reply e-mail always looks like.

In the Template that I am using, the "encrypt" button is not selected, and in the OpenPGP menu of the Template, the "Encrypt" menu item does not have a checkmark next to it.

Does anyone know how I can get Thunderbird to send reply e-mails without using encryption?

When there is an update available for Thunderbird, I no longer get the prompt window automatically opening to tell me.

I have my Settings, General, Updates set to Check for updates, but let me choose whether to install them. (see attached screenshot)

This worked in the past but after an update (can't remember which one), this stopped working.

I have my Update Settings set in Firefox to the exact same and it always automatically opens a prompt window when there is an update due, as does all my other software, so is there something set differently in my Firefox settings compared to my Thunderbird settings?

Is there something in the Firefox about:config settings that is possibly switched on but it is not switched on in Thunderbird about:config settings that is preventing Thunderbird automatically opening an update window?

Is there something different in the registry entries or values in a file?

I know that I can manually select Help, About Thunderbird and the prompt window will show any updates available but we don't always remember to check and that's why the automatic prompt works so well!

I am running Thunderbird Version 147.0.1 (64-bit) currently on the release update channel.

Any suggestions would be helpful.

Thanks.

My contacts address book is provided by Apple iCloud, of which I have added contacts with avatars for every contact I've received legitimate emails from. However, Thunderbird fails to render these avatars. The result looks like the attachment. Perhaps Apple is using HEIC for them?

I have Thunderbird 142-esr on a Windows 11 computer with two users in separate Windows users account. The second user (my wife) suddenly had her gmail login stop working on TB, even though it continued working on all other devices. The symptom was that the inbox would hang trying to log on to gmail, although no error messages appeared.

My account worked normally throughout this time.

After trying less destructive fixes such as closing the application, logging off, and restarting Windows, I guessed there was an issue with her account, possibly a corrupted file. So I deleted her gmail account. When I tried to create a new account, TB accepted her credentials and the Google login came up. I successfully authenticated to Google, but installation failed when I returned to the TB new account screen. After a long wait, TB issued an error message saying the password or user name was bad.

I did two tests to isolate the problem. First, I attempted to install my wife's gmail account in my Windows TB instance. That failed in the same way. Second, I attempted to install my gmail account on her Windows instance. That worked. I concluded there was nothing wrong with her instance of TB. I thought it might be an issue with her password, although Google has never asked her to change it, and there haven't been issues logging on outside of TB. Her password did not meet Google's current requirements, so I changed it to 12 characters, mixture of upper/lower case, numerals, and special characters. That worked.

Unfortunately, during the process, I lost her settings, and it took a while to recover them from backup media.

I'm posting this more to ask if others have experienced such a problem than as a request for help, as I think the underlying issue is now resolved. Because it may be some kind of malignant interaction between TB and gmail, I thought it might be worth reporting as well.

I am updating from an old iMac to a new MacMini.

My new macMini does not seem to like my old Thunderbird program so I have downloaded a current version. 

How do I transfer all my old email contacts and old emails to the new platform? I am, in no way, technically savvy so I need simple answers, Many Thanks, John

I started getting this problem about 6 months ago. I have used Thunderbird on Linux for years with very few problems until about 6 months ago. What happens is that when I send a message I get a dialog box saying sending and it will hang there for a long time, sometimes permanently. The size of message doesnt matter. Sometimes I can click on cancel and then retry and I am sometimes told it was sent but not saved. Sometimes it did not get sent at all. It is getting more and more annoying. It seems to happen after long periods of inactivity. Its not DNS, I have changed settings and DNS servers make no difference. I even went through and deleted lots of email and still it persists. I am running no extensions.

Thunderbird (current version) freezes each time an email is closed and when it does so, it freezes the entire computer. Computer: MacBook Pro 16"; Tahoe 26.2. The freeze last for 2-5 seconds before it releases.

lost emails from thunderbird working thunderbird this afternoon & it jus just wiped out all my emails every one it even deleted some local folders is there any way of recovering these emails thanks for any help

Bonjour, Ma femme, victime d'un hameçonnage, a effacé le mail frauduleux que réclame l'assurance Allyatys. J'ai pu récupéré tous les mails effacés ( plus de 800) en employant la méthode de X-Mozilla-Statuts: 0000. Mais bizarrement ce mail frauduleux manque à l'appel dans la période indiquée. Pouvez vous me dire qu'elles en seraient les raisons ? Par avance merci pour vos réponses. JL

Updated Thunderbird and lost all my local folders and address lists. I imported CSV addresses to new version and can view them but when I go to use them in an email they do not show up. How do I access them?

I have Thunderbird with the same email box on my computer, laptop (both Windows 11) and mobile phone. Starting this morning, any new messages stopped coming to the laptop and computer, only to my Android mobile phone. I have checked all the email settings but there is nothing wrong

I have two Yahoo email addresses 0 d6a.... and den2....

Both are set up in Thunderbird

However, in Thunderbird, both addresses show the email/folder data associated with the den2... address!

No emails for the d6a... address load to Thunderbird.

Separate data appears for each email address on the Yahoo web pages.

My old computer crashed and I have gotten a new computer. It's a Dell All-in-One. So anyway my question is how do I get my email to cross over to my new computer? Also we had LocalTel for a short time and my email and information went through them. My email address was Lorirn@ifiber.tv, they closed the ifiber.tv email system but was still managing it. So when my computer crashed somehow they knew about it and cancelled my email and closed everything. So now I can't get my emails that I had, which was a lot of them. Some were very important to me. I am in a very bad situation. I am hoping that you can help me somehow. I did try your transfer Thunderbird Profile Files and I don't think that I did that right. I have downloaded Thunderbird to my new computer. So I need lots of help from you if at all possible. I am hoping with fingers crossed. I have had to change my email to Lorirn5755@gmail.com, let me know if more info is needed.

Thanx in advance Lori Bolin