• Solved

LogIn Yahoo E-Mail not possible with Firefox (Linux)

I'm not able to log into yahoo e-mail via Linux Firefox (145.0 (64-Bit)): The error message is "We were unable to log you in. Please try again from another device." I ca… (read more)

I'm not able to log into yahoo e-mail via Linux Firefox (145.0 (64-Bit)): The error message is "We were unable to log you in. Please try again from another device." I can log in with Chrome (Linux and Windows) and Firefox (Windows). My issue is to switch from POP3 to IMAP in Thunderbird. There the same error message occurs.

Asked by Chickenrun 1 week ago

Answered by Chickenrun 4 days ago

  • Solved

How can I Get My Mewssages in Proper Date Order?

I'm just learning how to use TB. I am looking at my "sent" box, in table view. The messages are, sort of, in date order but it's all a bit jumbled. I've clicked the arro… (read more)

I'm just learning how to use TB. I am looking at my "sent" box, in table view. The messages are, sort of, in date order but it's all a bit jumbled. I've clicked the arrow at the top of the list of messages but all this does is to reverse the jumble! I've tried switching to card view and back but it doesn't solve the issue.

Can anyone help, please?

I have version 145.0 of TB and my OS is Windows 11 version 25H2.

Asked by aidan2 20 hours ago

Answered by david 17 hours ago

  • Solved

Sort sub folders in email account folders

Can the order of the sub folders in email account folders be re ordered. Is the add on "manually sort folders" still available? I there another method of doing this. … (read more)

Can the order of the sub folders in email account folders be re ordered. Is the add on "manually sort folders" still available? I there another method of doing this.

Asked by Eric Athroll 2 days ago

Answered by Eric Athroll 3 hours ago

  • Locked

email and required password

"And you, sir, are an idiot. Accusing Mozilla of racketeering because they provide a free product and ask for donations is beyond belief. If your email is not working, th… (read more)

"And you, sir, are an idiot. Accusing Mozilla of racketeering because they provide a free product and ask for donations is beyond belief. If your email is not working, there is something not set right. This forum is a volunteer-staffed user support forum, financed by Thunderbird. We routinely discover 'correct' settings that are not, or passwords that are wrong; that is where we assist. David (thunderbird)"

I have been using thunderbird since the 90's and have rarely had problems like this. Myself and my provider have spent much time verifying the settings. The messages are thunderbird is rejecting imap and I need to sign in every time I send an email or receive. I never had to do this and never go these messages before beginning about a year ago. After time with question on "ask", no answer resolved the question. I still have to email and the provider states to call thunderbird which has been imposible. This is a first in at attempt of customer service. Thanks for your kindness, my provider says they cannot make the email work and that it is thunderbirds program to contact them. I have contributed in the past and today but it is a dead end. Rich

Asked by Richard Jurney 17 hours ago

Last reply by Rick 13 hours ago

  • Solved

Delete button behaviour

My Thunderbird has behaved very well for a decade or more. No issues and still the same. My question relates to the delete function. When I press delete I get a warning … (read more)

My Thunderbird has behaved very well for a decade or more. No issues and still the same. My question relates to the delete function. When I press delete I get a warning of a delete email with a chance to go back. I changed this to see what happens and now I cannot find how to return to second chance as this works best for me. Possibly simple but how? regards Replytree

Asked by replytree 3 days ago

Answered by Ed 1 day ago

  • Solved

Why doesn't Thunderbird get all my mail when i click on the "Get Messages" Cloud icon top left corner under file menu?

Hello, I just switched to Thunderbird from Outlook and so far it seems nice but one problem when I click on the get messages cloud icon on the top left of the screen I r… (read more)

Hello,

I just switched to Thunderbird from Outlook and so far it seems nice but one problem when I click on the get messages cloud icon on the top left of the screen I receive no incoming messages. Now if I go to one particular email account (I have 8 email accounts) and right click and left click on get messages, new messages come in.

So my questions is, why doesn't all my mail come in when I click on the get messages icon? Am i misinterpreting this?

Thank you!

Asked by wm8 2 days ago

Answered by sfhowes 1 day ago

  • Solved

Suddenly unable to send emails

Thunderbird can receive emails but I cannot send them. I get the error message per the screenshot below concerning SMTP. I have a MacBook Air with Mac OS Sequoia 15.7.2.… (read more)

Thunderbird can receive emails but I cannot send them. I get the error message per the screenshot below concerning SMTP.

I have a MacBook Air with Mac OS Sequoia 15.7.2. The error started yesterday (21 November). Just finished conversing with Optus support and they say that it's not at their end: webmail works okay, can receive email and send it (will note there was a brief hiccough earlier today when could not send from webmail, but okay now). All settings as recommended (port for incoming server actually different from what Optus recommends, but when I changed it from 995 to 110, Thunderbird stopped being able to download emails, so changed it back again. Port for outgoing is as recommended, 25.) I tried lowering security, as suggested by Thunderbird help list, and no change so restored it.

I have the latest version of Thunderbird for Mac, 145.0.

My partner, who also uses Thunderbird, cannot send emails either. He has an older Mac running an older OS.

I have included two images, the second one showing details of selected server. When I clicked 'fetch certificate' it failed. Does that signify anything important?

The error console shows a lot of information, which of course I cannot understand, but can screenshot some of it if that would help.

No firewall, no virus protection, no VPN.

Any ideas as to what might be going on?

Asked by SueB 5 days ago

Answered by SueB 1 day ago

  • Solved

Add a new folder

I'm using Thunderbird with my GMail account. I've added all the GMail folders and can access them without any problems. However, I'd like to add a new folder. Is it possi… (read more)

I'm using Thunderbird with my GMail account. I've added all the GMail folders and can access them without any problems. However, I'd like to add a new folder. Is it possible to do that in Thunderbird or do I have to log into my GMail and do it there? I'm using Thunderbird 145.0 on Windows 10 Pro 64 bit.

Asked by Jerry Mahun 1 day ago

Answered by Jerry Mahun 1 day ago

  • Solved

Unable to send or receive e-mails

The receiving and messaging has been intermittent over the last few days. The latest message came in at 07:45 this morning David Malin ([edited[ @davidmalin.com), phone … (read more)

The receiving and messaging has been intermittent over the last few days. The latest message came in at 07:45 this morning

David Malin ([edited[ @davidmalin.com), phone [edited from community support forum]

Asked by malin.david 2 days ago

Answered by Googlethunderbird. 1 day ago

  • Solved

copy and paste

if firefox is my designated browser and i open up the vivaldi browser and take a screen shot in the vivaldi browser, how do i paste the vivaldi browser screen shot in my … (read more)

if firefox is my designated browser and i open up the vivaldi browser and take a screen shot in the vivaldi browser, how do i paste the vivaldi browser screen shot in my thunderbird email? Thank you....b³

Asked by Bullish Bob Bagley 1 day ago

Answered by david 1 day ago

  • Solved

After updating my Thunderbird mail application from version 128 to 140, the shortcut icon for composing a message is no longer responsive and I cannot create a new message from it.

After updating my Thunderbird mail application from version 128 to 140, the shortcut icon for composing a message is no longer responsive and I cannot create a new messag… (read more)

After updating my Thunderbird mail application from version 128 to 140, the shortcut icon for composing a message is no longer responsive and I cannot create a new message from it. I can no longer create a new message without right-clicking on a sent email and using “Edit as New Message (E)”. How can I get back to being able to create a message from the message creation shortcut?

Asked by nasu2 3 months ago

Answered by david 3 months ago

  • Solved

Thunderbird can receive, but not send emails

I cannot send emails and always get the same error message, no matter what steps I have taken. This has been the situation for nearly 48 hours. During this time I have … (read more)

I cannot send emails and always get the same error message, no matter what steps I have taken. This has been the situation for nearly 48 hours. During this time I have undertaken the following steps, as advised by Thunderbird (TB)/ Optus and Google (not in order).

Checked SMTP server settings (many times), Re-booted the Router, Uninstalled and reinstalled TB, Changed the number of Server Connections to Cache from 5, down to 1 (as suggested by the TB Notification), Tried sending a test message to my other email address on several occasions, but got the same error message. I have checked my Webmail account and can send and receive from and to my email accounts from within webmail.

As required in the TB help file, The following information is provided: SMTP settings (attached). Mail Provider is Optusnet. ISP is Firefox. Antivirus is Trend Micro Maximum Security Version 17.9. OS (details attached).

If I have neglected any required info please ask. Any assistance would be greatly appreciated.

Thank you. Flin

Asked by flin_judy 4 days ago

Answered by flin_judy 3 days ago

  • Solved

I can't get Thunderbird search to find word in subject or from fields.

I'd like my search results to include messages where the search item is in the Sender or Subject but it appears to find only words in the body. Is there a way to include … (read more)

I'd like my search results to include messages where the search item is in the Sender or Subject but it appears to find only words in the body. Is there a way to include this? btw, the window pane on the left shows a filter but I don't know how it got there or how to delete it. Is this relevant? Is there documentation on how to use the search feature to specify folders, binary searches, etc? Thanks

Asked by aladdin2 3 days ago

Answered by Rick 2 days ago

  • Locked

Thunderbird 128 no longer displays any messages except the latest ones

Hello, My Thunderbird 128.12.0esr (64-bit) was working fine. It no longer displays any messages except the latest ones. They are filtered, they disappear into their fo… (read more)

Hello,

My Thunderbird 128.12.0esr (64-bit) was working fine. It no longer displays any messages except the latest ones. They are filtered, they disappear into their folders, I can only see them directly on the email server. I also have version 140.3.0esr (64-bit), but it asks me to create my accounts from scratch. (Mozilla Thunderbird Flatpak en-USthunderbird-flatpak - 1.0 release notes).

Thanks for your help!

Xubuntu (Ubuntu 22.04.5 LTS) Thunderbird 128.12.0esr (64 bits) Firefox 128.12.0esr (64 bits) Zotero version 7.0.11 (64-bit) LibreOffice 24.2.5.2 (X86_64)

Asked by SuMo Bot 1 week ago

Last reply by Wayne Mery 2 days ago