Thunderbird for Android Community Forum

Can't scan QR code from desktop to import settings(mobile). Upon opening Thunderbird for Android I'm shown a window that asks 'Already using Thunderbird on Desktop?' My answer: Yes! There is also a blue button that states 'Import Settings' in the afore mentioned window. I click on the Import Settings button as I have the QR code displayed on my desktop monitor. The next thing I see on my Android (Pixel Pro 10XL) is basically just a picture taking screen where it states: 'Align the QR code provided from Thunderbird Desktop' My problem: there is nothing to line it up with. No little 90' ticks used to outline the corners of a square, nothing. It just looks the same as if I were using the camera app (no little ticks outlining corners of square). So in this case there is nothing in which to line up.! I'm using Thunderbird 151.0 on my desktop and have successfully used the QR scanning on my phone in the past. I can't bypass this window as this is my first time using the app on my phone. Am I doing something stupidly wrong? Any help to resolve this problem would be awesome! Thanks *** as I eluded to earlier, I can't get into Thunderbird on my phone so I don't have the version. So I'll just reiterate my desktop version to fill out this form.

From what I can see online, the instructions are, read the QR code and everything works. I've also seen a lot of wondering about QR codes not working. I get QR codes, but Thunderbird can't read them. Seems to be a bug in the QR format.

I've been trying to export profiles from Thunderbird for Android but get some sort of weird file type instead of a zip file that I get if I export from Thunderbird for PC. Why is this and what use is this weird file format?

Hello, Thanks for the answer to my previous question, but I read "Import settings and data into Thunderbird for Android" - "How To Import from Thunderbird Desktop". Unfortunately I can't "Scan the QR code from Thunderbird Desktop", nothing happens when I "Align the QR code provided from Thunderbird Desktop". I wish you a good day.

Alain Le Métayer France

I am unable to export from tbird windows to Android. When I click on the first qr code and then done phone goes back to the import page. This has been for quite awhile. I have 9 accounts to export and get 3 qr codes on pc.

What do I?

Same on w10 or w11.

I followed the directions the directions to export and then import my settings to an Android device (this is my first time using a mobile device). I took pictures of the QR codes. I was next told, "Align the QR code provided from Thunderbird Desktop." What does that mean and how do I do it?

After many years I see where Thunderbird, I have been using on my Windows 10 for many years, is now available for my S23 I have been using since April 2023. I downloaded Thunderbird from S23 Play store using a USB C wire between my Windows 10 and S23 I get a popup saying "align the QR code provided from Thunderbird Desktop." I have no clue what that means so I called T-Mobile and they have or person I spoke have no clue what I should do. Someone from Mozilla should reach out to T Mobile to explain what to tell its users. What should I do to get Thunderbird on my S23, delete K9 and be happy again? Thanks