I got these instructions from Charter.
How to set up Spectrum Email on third-party clients
Dear Spectrum customer,
Here's some helpful info you may find useful after our… (read more)
I got these instructions from Charter.
How to set up Spectrum Email on third-party clients
Dear Spectrum customer,
Here's some helpful info you may find useful after our conversation.
You can easily set up Spectrum Email on your cell phone, laptop or other mobile devices.
To get started, make sure you have the following settings:
Username: Your full Spectrum email address
Password: Your Spectrum email password
SSL: On
Protocol: IMAP
Incoming Server Port: 993
Outgoing Server Port: 587
Requires Authentication: Yes, or checked
You'll also need to enter your incoming email server and outgoing email server. The server that allows you to send mail is the outgoing or SMTP server. The server that lets you receive mail is referred to as an incoming, POP or Mail server. Those will vary based on your domain, which is the part of your email address that follows the @ symbol, such as charter.net.
The problem is with connection security. The only 3 choices you offer are none, start tls or ssl/tls
If you add a choice of just ssl my roadrunner email will work just fine.
This is what senders see when they try to send me an email
Subject: Mail System Error - Returned Mail with Subject: Test
From: Mail Administrator <Postmaster@msg.pkvw.co.charter.net>
Date: 4/7/2026, 10:36 AM
To: ksmith29@carolina.rr.com
This Message was undeliverable due to the following reason:
Each of the following recipients was rejected by a remote mail server.
The reasons given by the server are included to help you determine why
each recipient was rejected.
Recipient: <Ksmith29@carolina.rr.comh>
Reason: 5.1.1 <ksmith29@carolina.rr.comh> Recipient address rejected: User does not
exist.
Please reply to <Postmaster@msg.pkvw.co.charter.net>
if you feel this message to be in error.
Reporting-MTA: dns; p-mtain018.msg.pkvw.co.charter.net
Arrival-Date: Tue, 7 Apr 2026 14:36:37 +0000
Received-From-MTA: dns; p-impin025.msg.pkvw.co.charter.net (47.43.26.180)
Original-Recipient: RFC822;<ksmith29@carolina.rr.com>
Final-Recipient: RFC822; <ksmith29@carolina.rr.com>
Action: failed
Status: 5.1.1
Remote-MTA: dns; mail-twc-com.msg.pkvw.co.charter.net (47.43.26.4)
Diagnostic-Code: smtp; 550 5.1.1 <ksmith29@carolina.rr.comh> Recipient address rejected:
User does not exist.
X-Actual-Recipient: RFC822; <Ksmith29@carolina.rr.comh>
ForwardedMessage.eml
Subject: Test
From: Kevin Smith new <ksmith29@carolina.rr.com>
Date: 4/6/2026, 4:43 PM
To: ksmith29@carolina.rr.com
Attachments:
ForwardedMessage.eml 2.7 KB
Notice the h it puts in after my rr email address
Thank you, Kevin