Pages refresh & get stuck in Mobile view even when Desktop is specified

Using the latest version of Firefox on Android mobile – Huawei / EMUI 12.0.0.149 Normal browsing, not using Private. Several tabs are open, all specified to show Desktop… (read more)

Using the latest version of Firefox on Android mobile – Huawei / EMUI 12.0.0.149 Normal browsing, not using Private.

Several tabs are open, all specified to show Desktop view. But when I re-open the browser (while it's still running in the background, e.g. if I'd been using a different app or just hadn't looked at the page in a few mins), pages automatically refresh in Mobile view.

Additionally, the "Desktop site" toggle can get stuck: Shows Desktop being on, but the page is in Mobile view and if the button is tapped again, it just keeps refreshing in Mobile. The whole app has to be restarted to fix it.

Ideally, open tabs would stay in the specified view (Desktop) and not refresh automatically. Bonus, if there were also a master toggle to select the view you prefer all tabs to use.

Asked by spacefox_firefox 3 hours ago

Last reply by spacefox_firefox 3 hours ago

Access to add-ons

Hi, Im having trouble getting access to my add-ons menus. There are no icons for add-ons in top right corner. After installing an extension it seems gone to background, i… (read more)

Hi, Im having trouble getting access to my add-ons menus. There are no icons for add-ons in top right corner. After installing an extension it seems gone to background, inaccessible.

Asked by eric.sprik 11 hours ago

Last reply by eric.sprik 8 hours ago

Firefox for Android settings screen unreadable

I'm having trouble with settings in Firefox (Android 13), running on a Google Pixel 5 phone. The settings screen is unreadable (all empty/white), apart from section headi… (read more)

I'm having trouble with settings in Firefox (Android 13), running on a Google Pixel 5 phone. The settings screen is unreadable (all empty/white), apart from section headings. Please see the attached screenshot.

Thanks to anyone who can help, as this issue makes it hard to change preferences.

Lex

Asked by Lex 7 hours ago

Can't upload images

A recent update has broken the ability to upload images. I am on a Pixel 7. Firefox has full rights. I tried clearing cache. It is not a particular website. This one for … (read more)

A recent update has broken the ability to upload images. I am on a Pixel 7. Firefox has full rights. I tried clearing cache. It is not a particular website. This one for instance, allows the option of uploading images to attach.to my question and it doesn't work. Hoping someone has a fix so I can keep using the browser.

Asked by mlangford2 2 days ago

Last reply by mlangford2 7 hours ago

Cannot upload files

Hello, I'm not able to upload files to certain websites using Firefox on Android. When selecting a file for the phone's file manager, the file upload simply not startin… (read more)

Hello,

I'm not able to upload files to certain websites using Firefox on Android.

When selecting a file for the phone's file manager, the file upload simply not starting.

However, Firefox on iOS doesn't have that issue.

Firefox version used is the latest one and it is the one from Google Play.

Tried another browser and it works great.

Guillaume

Asked by Guillaume Soucy 2 weeks ago

Last reply by Guillaume Soucy 19 hours ago

page loading very slow

Firefox recently got so much slower than normal. Usually it will take 5-10sec to load a full page .Now it loads very slow that I don't know how much time it takes to full… (read more)

Firefox recently got so much slower than normal. Usually it will take 5-10sec to load a full page .Now it loads very slow that I don't know how much time it takes to fully load the page.please help me with this problem. Thankyou

Asked by MAGICAL HISTORY 2 days ago

Last reply by MAGICAL HISTORY 1 day ago

secure connection failed

Since my phone ran out of charge last night I have been unable to access https://archive.org. when I try I get error secure connection failed. I have used this site exten… (read more)

Since my phone ran out of charge last night I have been unable to access https://archive.org. when I try I get error secure connection failed. I have used this site extensively in the past and have not experienced such a problem until this morning. I've downloaded the latest Firefox from playstore but the problem persists. What's suddenly gone wrong please?

Asked by gwc777g 1 day ago

a weird bug with video

whenever i try to play a in fullscren on my android phone, there apears a grey sidebar apears on a side, this happens only when the fullscreen is horizontal, additionaly … (read more)

whenever i try to play a in fullscren on my android phone, there apears a grey sidebar apears on a side, this happens only when the fullscreen is horizontal, additionaly sometimes you can see time and battery cut of in half on the top of the screen as well, that is usually accompanied by a grey bar at the bottom.

Asked by Czarson 2 days ago

YouTube video bug

YouTube video bug that shows the copy / select all floating bar when we double tap to go ahead in the video .. I have attached the screen shot .. ( when I double tap to g… (read more)

YouTube video bug that shows the copy / select all floating bar when we double tap to go ahead in the video .. I have attached the screen shot .. ( when I double tap to go like +60 sec and more.. this pop up comes.. when you normally double tap to go +10 or +20 sec ahead it doesn't show up.. but when you want to go ahead in the video by tapping... This bug keeps happening! Please do check out the screen shot that I attached!..

Asked by A S H W I N 2 days ago

Spike in data usage

Several times in the last 5 months, I received a notification on my Pixel 7 phone telling me that Firefox was, "using large amounts of data." The first time it was about … (read more)

Several times in the last 5 months, I received a notification on my Pixel 7 phone telling me that Firefox was, "using large amounts of data." The first time it was about 750 MB of data (in a 20-ish min period). Today, it was about 400 MB of data (also in a 20-ish minute period). Both times I was simply browsing news sites - catching up on the days news. Today, I was logged into the New York Times (I'm a subscriber) when I received the high data usage notification. I'm a dinosaur who is still on a limited - 2GB - plan, so gobbling up a quarter of my data in 20-ish minutes hurts. Any ideas how to troubleshoot this one?

I attempted to upload two screenshots showing my data usage - 1 showing the overall data usage - the spike. And the other showing Firefox usage. It is unclear to me whether or not the pictures uploaded. Also, I had written this query before but I'm not sure it submitted. If it did, I apologize for the repeat.

Asked by Tom Brinker 2 days ago

The device heats up quickly every time I use it, and I don't like this new update.

Issue 1: Why does Mozilla heat up so fast even though my device has no problems at all, and when will it be fixed? Because I've used Edge before, and it works very well a… (read more)

Issue 1: Why does Mozilla heat up so fast even though my device has no problems at all, and when will it be fixed? Because I've used Edge before, and it works very well and consumes little of my device resources. Issue 2 After the last update of Mozilla version 127.0.1, the use of in private mode became more difficult to use, and with my habit of keeping tabs open in private mode for a long time, sometimes up to 3 months. And I'd like to know when Mozilla will make it better for people who like to use it privately, because I don't like to use general mode, it's like there's constant surveillance for Mozilla users, and there are also cookies, so I don't like these and use them in privacy mode all the time I surf the web.And why is it harder for me to use it in In private mode? I have a hard time adjusting the buttons. I don't like the button that comes in place of the homepage button.

Asked by Jaaa 3 days ago

Sync isn't working on Android

I've seen too many threads about this issue. This has been around for four years straight. No one ever managed to solve this problem and developers didn't care either. … (read more)

I've seen too many threads about this issue. This has been around for four years straight. No one ever managed to solve this problem and developers didn't care either. I've tried everything I've found so far: 1. Force sync on Android after sync on Desktop; 2. Disconnect and reconnect everything; 3. Uninstall and install again Firefox on both devices; 4. Clear data on both devices; 5. Login in different ways (e-mail, qr code, etc.); 6. Turn off one device, sync and turn on later; 7. Disconnect all other devices that isn't related with this problem; 8. Activate and deactivate 2 Factor login; Anyways, this sync feature doesn't seem to work at all. Almost all threads ended up abandoned, just like the app itself. Do anyone ever found a reliable solution for this?

Asked by Vinícius Alves 3 days ago

Firefox for Android PDF viewer gets frozen on large PDF files

Firefox for Android gets frozen when using it to open large PDF files. I have been meaning to change my default PDF viewer app, but once Firefox has been set as the defau… (read more)

Firefox for Android gets frozen when using it to open large PDF files. I have been meaning to change my default PDF viewer app, but once Firefox has been set as the default PDF viewer for Android, there will no way to change this default; as Firefox default's don't have the option to be deleted through Android's App Info menu.

Asked by jorgemo341 4 days ago