Browser goes back randomly and deletes tab history.

The latest update severely broke the app. At random, tabs will suddenly go back one, two, sometimes even several steps back in their history, and it is impossible to go b… (read more)

The latest update severely broke the app. At random, tabs will suddenly go back one, two, sometimes even several steps back in their history, and it is impossible to go back forward to where I was; the "forward" button is grayed out and it's like I never left the page I was suddenly thrown back to for no reason.

This can happen right after following a link, or it can happen several seconds after a page has fully loaded. When this happens, sometimes trying to follow _any_ link sends Firefox back to the same page until the app is forcefully killed and restarted.

Other people have described identical experiences in the Android reviews. Please revert the latest update. It's unusable. I have to go back to Chrome for the first time in over a decade.

I have tried disabling all extensions, and the problem persists.

Device: Galaxy S21 5G Android version: 15

Asked by Nick 1 day ago

Last reply by Denys 1 hour ago

wordle - display changed

I play Wordle from NY Times daily. The display has changed when visited through Firefox, remains as usual through other browsers. I have cleared the history and cache. … (read more)

I play Wordle from NY Times daily. The display has changed when visited through Firefox, remains as usual through other browsers. I have cleared the history and cache. I have deleted all data, turned on and off the VPN and restarted my phone. No joy. All other websites and browsing experience seems OK as usual.

The image I have uploaded is the current display, ie awful and not usual.

Any advice?

Asked by naturallykit 19 hours ago

Last reply by Paul 5 hours ago

"Firefox Power User from India - Moved 18 people to Firefox!"

"Hello Mozilla Team! I am Piyush. I use Firefox for 8 hours daily on my Zorin OS PC and Android. I have personally helped 18 people switch from Chrome to Firefox! I have … (read more)

"Hello Mozilla Team! I am Piyush. I use Firefox for 8 hours daily on my Zorin OS PC and Android. I have personally helped 18 people switch from Chrome to Firefox! I have set up 'Strict Tracking Protection' and 'Max DNS Protection' for all of them. I love how secure it is and I'm sharing my technical data to help you improve. Keep up the great work!"

Asked by senr24334 9 hours ago

Last reply by Paul 5 hours ago

Firefox for Samsung android phone

I want to download Firefox for android. If I can't do it directly from Mozilla I will not do it at all. I am a long time user of Firefox and Thunderbird and want it for m… (read more)

I want to download Firefox for android. If I can't do it directly from Mozilla I will not do it at all. I am a long time user of Firefox and Thunderbird and want it for my android phone.

Asked by tj28 4 days ago

Last reply by Denys 13 hours ago

Tabs in Firefox refresh when multitasking

Dear Support Team, The past few months there is a major issue occurring in Firefox for Android. Whenever, I switch apps or i.e. go to the home screen, all tabs I have op… (read more)

Dear Support Team,

The past few months there is a major issue occurring in Firefox for Android. Whenever, I switch apps or i.e. go to the home screen, all tabs I have opened in the browser get reloaded automatically without my input. Furthermore, I searched online about this problem and one user, named Zeyu Zhong, had previously submitted a review on Google Play explaining this issue. Could you examine this based on user feedback and my own attachments in this email?

Yours trully,

Ilias Kslr

Asked by Ilias Kslr 4 months ago

Last reply by San Priamo 18 hours ago

Email about a data breach

I have received an email from what looks like Mozilla, it says that there has been a massive data breach and my details were compromised. I'm checking to verify if this i… (read more)

I have received an email from what looks like Mozilla, it says that there has been a massive data breach and my details were compromised. I'm checking to verify if this is correct.

Asked by magoo_andy 1 day ago

Last reply by TyDraniu 1 day ago

translation

Vietnamese automatic translation is not available, so it should be added soon; we hope for its development." Google's extension is available, but I cannot add a Web3 wall… (read more)

Vietnamese automatic translation is not available, so it should be added soon; we hope for its development." Google's extension is available, but I cannot add a Web3 wallet to Firefox like in the Mises and Chrome browsers; we hope for its development."

Asked by ngocminh951984 2 days ago

Last reply by Paul 1 day ago

Javascript sites

I can't get Firefox to enable the Javascript. I go to sites that rely on Javascript, but I don't know what browsers give me security and Javascript at the same time. I u… (read more)

I can't get Firefox to enable the Javascript. I go to sites that rely on Javascript, but I don't know what browsers give me security and Javascript at the same time.

I use a Galaxy A21. It still has the OEM Samsung browser.

What can I use that isn't Goole.

Asked by WhiteBunnyEar 2 days ago

Last reply by Paul 1 day ago

Lost Backup in Sync after factory reset of the phone

My phone broke down and I had to send it in, for it to be repaired. As usual for warranty repairs the phone needed a factory reset to be sent in. Before doing that I back… (read more)

My phone broke down and I had to send it in, for it to be repaired. As usual for warranty repairs the phone needed a factory reset to be sent in. Before doing that I backed up my session using Firefox sync as described here: https://support.mozilla.org/en-US/products/mobile/backup-recovery-and-sync/backup-data That went fine and I could access the data from my PC.

Now my phone returned, I reinstalled firefox yesterday and immediately after signing in, my backup in Sync was overwritten with a blank session. Is there any way to get the old session back?

Asked by felix16 1 month ago

Last reply by Kiki 2 days ago

Downgrading to previous mobile version help

I've recently updated to the latest version of Firefox on mobile and I HATE IT!! Everything was absolutely fine before they overhauled the ENTIRE UI. Need help going back… (read more)

I've recently updated to the latest version of Firefox on mobile and I HATE IT!! Everything was absolutely fine before they overhauled the ENTIRE UI. Need help going back to the latest previous version.

Asked by Moonluster 5 days ago

Last reply by Paul 4 days ago

is it possible to sync Collections

Syncing tabs, passwords are very useful, but it is quite disappointing that there are no available option (during synchronization) to select Collections as well... Or am … (read more)

Syncing tabs, passwords are very useful, but it is quite disappointing that there are no available option (during synchronization) to select Collections as well... Or am I missing some obvious way to do that ?

Asked by vasyl.kyrlykk 5 days ago

Last reply by Paul 5 days ago