how do I make the company respect it's own values?

Firefox is consistently betraying its own free software communities by making changes without any consensus, advocating for politics, and putting ads aka "recommendation… (read more)

Firefox is consistently betraying its own free software communities by making changes without any consensus, advocating for politics, and putting ads aka "recommendations" and biased "news" in their browser which used to stand for user autonomy. I find firefox to be increasingly untrustworthy and the biggest proof is the addition of scoped permissions for plugins. you're clearly going to suppress adblock someday. it is as if this project as sold out to the mafia and is eroding to the likes of chrome and android. why are you trying me to use apple pay for example? firefox is a traitor and only relevent until someone comes along and breaks your monopoly.

Asked by Eri-chan 23 hours ago

Last reply by Paul 8 hours ago

Tabs in Firefox refresh when multitasking

Dear Support Team, The past few months there is a major issue occurring in Firefox for Android. Whenever, I switch apps or i.e. go to the home screen, all tabs I have op… (read more)

Dear Support Team,

The past few months there is a major issue occurring in Firefox for Android. Whenever, I switch apps or i.e. go to the home screen, all tabs I have opened in the browser get reloaded automatically without my input. Furthermore, I searched online about this problem and one user, named Zeyu Zhong, had previously submitted a review on Google Play explaining this issue. Could you examine this based on user feedback and my own attachments in this email?

Yours trully,

Ilias Kslr

Asked by Ilias Kslr 18 hours ago

Last reply by Paul 13 hours ago

suspicious activity from "Linux" on an android phone

I need help with fixing certs I beleive were changed by an application. I found some files in an application I installed through another without fully looking at the extr… (read more)

I need help with fixing certs I beleive were changed by an application. I found some files in an application I installed through another without fully looking at the extra packaged material. One seems to be a configuration file for CA certs and the other is a list of SSL certs taken from Mozilla that were included with the intent of editing trusted user certs. I now see the evidence of a Linux device using my Firefox. To me, that is pretty clear evidence that Shell was used for some connection. So, with that, I'm assuming the certs on my device are not correct, and need to be fixed. Please let me know what I can do for this and if there is any other information you can give me on how to find out more about what to do. Unfortunately, there are also files that seem to also change user to a fake user while they gain root as guest. Any additional information including removing and replacing all certs wouldbe very helpful. Im trying to get to a certain point of restricting access and making a move to alert the correct people in Github and a couple of others with/towards some of the files before I do any kind of reset as I am not fully sure how tainted the restore might be.

Asked by Oops I shouldn't have... 1 week ago

Last reply by Paul 18 hours ago

While searching for history items, cant clear specific ones

The Android App won't allow me to find specific items from history (e.g. i wanna visit chatgpt.com, but all suggestions offer me chatandgo VENEZIA when typing chat) and d… (read more)

The Android App won't allow me to find specific items from history (e.g. i wanna visit chatgpt.com, but all suggestions offer me chatandgo VENEZIA when typing chat) and delete them. There's no way I can scroll so much history just to find specific items to delete. Method for deleting all history or for last hour makes no sense. See the attachment. Thank you.

Asked by FirefoxConservativist 1 day ago

Last reply by Balázs Meskó 1 day ago

Firefox keeps opening

Firefox on my wife's phone keeps randomly opening. How do I figure out what's causing this. First we noticed it happened when she plugs in an auxgzilery battery pack but … (read more)

Firefox on my wife's phone keeps randomly opening. How do I figure out what's causing this. First we noticed it happened when she plugs in an auxgzilery battery pack but then it's randomly opening anytime. What should I try to fix this. I thought I would remove and reinstall Firefox but I just figured the settings would remain as they are.

Asked by jerrybennettsr 2 days ago

Last reply by Paul 1 day ago

can't import the account settings to android phone

Hi team, i was trying to import the account from desktop to android, tryied to scan generated qr code, but the phone is not reacting at all. Please help. BR, Trung … (read more)

Hi team, i was trying to import the account from desktop to android, tryied to scan generated qr code, but the phone is not reacting at all. Please help.

BR, Trung

Asked by Pham Trung 4 days ago

Last reply by Pakeeza Safdar 2 days ago

sync and save data button not on android

When trying to sync Firefox on my phone, the second step is to go to the menu, and tap sync and save data. However there is no button like that on my android version of F… (read more)

When trying to sync Firefox on my phone, the second step is to go to the menu, and tap sync and save data. However there is no button like that on my android version of Firefox.

Asked by G3OBAZZ1 1 month ago

Last reply by sanchez9219 2 days ago

DNS over HTTPS

I have read the support page https://support.mozilla.org/en-US/kb/configure-dns-over-https-protection-... but under my Settings -> Privacy & Security section there… (read more)

I have read the support page https://support.mozilla.org/en-US/kb/configure-dns-over-https-protection-... but under my Settings -> Privacy & Security section there is no "DNS over HTTPS" option. I have Firefox for Android version : 142.0.1 (Build #2016110943), 179e4da8d58fdece16dcbf164c80199917a5946e GV: 142.0.1-20250827004350 AS: 142.0.1 OS: Android 15 How can I get that option enabled?

Asked by carlbroman 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Tabs reload upon clicking a link

I'm having this annoying issue where I search up something and click on a result, the tab reloads and then i gotta click the result again to open it... I've had it happen… (read more)

I'm having this annoying issue where I search up something and click on a result, the tab reloads and then i gotta click the result again to open it... I've had it happen on two devices (Samsung Galaxy note 10+ and Samsung Galaxy S25) with no apparent fix.

Example, I search up Nintendo and the website shows up, I click on it but it doesn't open the website, it will reload the tab so then I gotta click on it once again.

Asked by Neu 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

sync to android

please, there isnt a "sync and save your data" option!! there is no qr scanner or use email instead prompt. just that MOCKING little "sync now" in account settings that d… (read more)

please, there isnt a "sync and save your data" option!! there is no qr scanner or use email instead prompt. just that MOCKING little "sync now" in account settings that does nothing!! PLEASE

Asked by aagray1107 1 month ago

Last reply by floatysarah 3 days ago

Is it going to be possible to work with jxl format in Firefox?

Seems unclear if possible at all rn, the browser asked me how I was enjoying it, I pressed the sad fox and it sent me right here to put 'feedback' if this is the wrong … (read more)

Seems unclear if possible at all rn, the browser asked me how I was enjoying it, I pressed the sad fox

and it sent me right here to put 'feedback' if this is the wrong place to give that feedback then maybe it's a bug.

Asked by Ad 3 days ago

Last reply by TyDraniu 3 days ago