Mobile Links in email to open for Amazon issue

On Android, Samsung Galaxy S22, Links do not work when authenticating with Amazon for when you need to verify authenticity for a phone call. IT says OOPS page not found w… (read more)

On Android, Samsung Galaxy S22, Links do not work when authenticating with Amazon for when you need to verify authenticity for a phone call. IT says OOPS page not found when it transfers the link from mobile Outlook email client to Firefox. However if I set browser to Chrome default, it has no issue.

Asked by Drakah 20 minutes ago

not responding to touch

Links won't respond to touch , scrolling up and down is fine , all other touch functions are fine , just links and tabs etc won't respond Any help ? Wasn't like t… (read more)

Links won't respond to touch , scrolling up and down is fine , all other touch functions are fine , just links and tabs etc won't respond

Any help ? Wasn't like this before

Asked by Jay LeVzi 17 hours ago

Last reply by Kiki 5 hours ago

adds in my settings

Not sure how to explain this but in my settings on my phone a gardidio add pops up every time I go into my settings and no I don't want them to guard my phone I want to s… (read more)

Not sure how to explain this but in my settings on my phone a gardidio add pops up every time I go into my settings and no I don't want them to guard my phone I want to stop it they keep pushing me to get it 😠 😠

Asked by tazlady66 11 hours ago

Android ver. of Firefox kills Youtube (Premium) and Youtube Music (Premium) run in background

I have only 4GB RAM and that can be an additional factor that causes this issue. When I listen to Youtube Premium in the background (with video window hidden) and switch … (read more)

I have only 4GB RAM and that can be an additional factor that causes this issue. When I listen to Youtube Premium in the background (with video window hidden) and switch to Firefox, Youtube Android App is killed. Same thing happen with Youtube Music from time to time. For Youtube, I can workarund this issue by keeping video in Picture-in-Picture (PIP) mode.

Asked by finezja 3 months ago

Last reply by finezja 19 hours ago

  • Solved

Firefox VPN

Madam/Sir Please let me know if Firefox VPN is now made available for installation for Indian subscribers. I am aware that Firefox may not have a server in India,as pe… (read more)

Madam/Sir

Please let me know if Firefox VPN is now made available for installation for Indian subscribers.

I am aware that Firefox may not have a server in India,as per our laws.

            Thanking You,
               Viraj

Asked by dandoo 2 months ago

Answered by dandoo 2 months ago

Send tab to Firefox on Android doesn't work

I am unable to send tabs from my desktop devices to Firefox on my Android device. - All devices are logged into Firefox Sync. - Sending tabs from Android to desktop work… (read more)

I am unable to send tabs from my desktop devices to Firefox on my Android device.

- All devices are logged into Firefox Sync. - Sending tabs from Android to desktop works fine. - Attempting to send a tab from desktop to Android, nothing happens. Have tried with multiple different tabs from multiple desktop devices, it never makes it to my Android device. - Synced tabs works fine. I can see the open tabs on all my devices from all my other devices, and it stays up to date. - Have tried logging out of sync and logging back in. Didn't fix the issue.

Desktop devices are running Firefox v146.0.1 on Windows Android device is running v146.0.1 on Android 16 (Pixel 8 Pro)

Asked by Nathan Reed 19 hours ago

Last reply by Nathan Reed 19 hours ago

User Data Storage on Android

Which data are stored in "User Data" and how to clear this kind of stored data? When deleting data in the privacy settings in Firefox, the "User Data" storage is still un… (read more)

Which data are stored in "User Data" and how to clear this kind of stored data? When deleting data in the privacy settings in Firefox, the "User Data" storage is still unchanged. Also "Cache" is not cleared completely.

The "User Data" raises up to 1GB. It is only possible to clear it by completely wiping all data via "Clear Storage" but then everything is wiped, also all Firefox settings etc. "Clear Cache" obviously only wipes the Cache.

Asked by Anna-Lena 20 hours ago

AI in Firefox

I heard that Firefox switched CEOs and the new one wants to implement AI. Please, do not do this. The only reason I switched to Firefox was because it was the one place I… (read more)

I heard that Firefox switched CEOs and the new one wants to implement AI. Please, do not do this. The only reason I switched to Firefox was because it was the one place I could disable the AI that pops up in every search! It's also not reliable, and rarely have I ever heard of it resulting in genuine financial gain. I don't think I've ever actually heard of it having genuine financial gain.

Asked by deity230 3 weeks ago

Last reply by Kiki 23 hours ago

We don't need any more "AI Browsers"

Many of us have AI and its features forced down our devices, apps and browsers without the option to opt-out or make a choice, and this makes them run slow and inefficien… (read more)

Many of us have AI and its features forced down our devices, apps and browsers without the option to opt-out or make a choice, and this makes them run slow and inefficiently becoming unreliable with the additional bloated memory and software.

Firefox claims they're always looking out to protect the privacy and data of their users, but with implementing AI we have the right to doubt this move and consider giving up on Firefox altogether for a more secure, browsing alternative.

Firefox used to be known as a browser you can trust in competition with others to bring an accessible and reliable browsing experience, listening to their customers feedback but as it turns out that'll no longer the case if the new CEO plans to clog it with unnecessary AI features.

I truly hope they see our feedback and pushback because this decision is not an upgrade but a disappointing downgrade.

Asked by Daniel 3 weeks ago

Last reply by Kiki 23 hours ago

please don't ruin Firefox

Listen, I know it's easy to fall into things that have so much hype around them, but I urge you Mozilla, please cancel your plans to integrate "AI" into your browser. You… (read more)

Listen, I know it's easy to fall into things that have so much hype around them, but I urge you Mozilla, please cancel your plans to integrate "AI" into your browser. You're one of the last good search engines, please, don't take yourself away from me.

Asked by numerousbees2000 3 weeks ago

Last reply by Kiki 23 hours ago

down with ai

It's absolutely bonkers that the only major browser that anti ai ppl use is caving to the dangerous fad of ai garbage. Not only is it putting user privacy and security on… (read more)

It's absolutely bonkers that the only major browser that anti ai ppl use is caving to the dangerous fad of ai garbage. Not only is it putting user privacy and security on the line, it also gives up the biggest thing people choose Firefox over Chrome for. We don't want to be spied on to feed algorithms that funnel our data into greedy companies to make them bigger profits. We want a reliable, safe browser that doesn't sell our data to the highest bidder. Removing that edge is ridiculous and actively enrages the userbase; we will just jump ship and move to a better browser that doesn't use ai.

Asked by Louraxtreehugger 2 weeks ago

Last reply by Kiki 23 hours ago

Ai Feedback

I use Mozilla specifically to avoid the AI slop Google is pushing. I am deeply disappointed with all the AI scam bloatware suddenly slowing down my devices and compromisi… (read more)

I use Mozilla specifically to avoid the AI slop Google is pushing. I am deeply disappointed with all the AI scam bloatware suddenly slowing down my devices and compromising the integrity of my devices.

The new CEO is rapidly squandering over 20 years of trust I had in this company.

Deeply disappointed

Asked by katie.judge226 2 weeks ago

Last reply by Kiki 23 hours ago

Concerned about AI

I just learned the new CEO for Firefox is really all about AI and wanting to go all out... My biggest concern, beyond AI being such an overused unreliable 'tool', is tha… (read more)

I just learned the new CEO for Firefox is really all about AI and wanting to go all out... My biggest concern, beyond AI being such an overused unreliable 'tool', is that it'll create more bloat and privacy risks, I just can't trust any program that depends on AI no not be gathering data, and Firefox was my choice browser because it's all about helping your privacy! I'm not sure what other browsers there are that DON'T force AI down their users throats but if Firefox does change its foundation that much, I'll have to go elsewhere. I'm just frustrated and hoping this will not happen.

Asked by sharkpotatoe 2 weeks ago

Last reply by Kiki 23 hours ago

why is the "privacy" browser forcing AI?

I don't think any security and privacy aware browser user is using Firefox for access to privacy violating AI. This was the only browser that was still secure and functi… (read more)

I don't think any security and privacy aware browser user is using Firefox for access to privacy violating AI. This was the only browser that was still secure and functional and now apparently that's all getting trashed? No one wants AI. Your userbase is using Firefox because it isn't rotted through with AI. So why is Mozilla betraying us all to add AI? Sell outs.

Asked by nyxvalentine 2 weeks ago

Last reply by Kiki 23 hours ago

  • Solved

if I have to turn off AI again I'm out of here

Here's the thing, Firefox isn't preinstalled on any PC or Mac or iOS or Android. This is a userbase that already went out of our way to pivot from the default ecosystem t… (read more)

Here's the thing, Firefox isn't preinstalled on any PC or Mac or iOS or Android. This is a userbase that already went out of our way to pivot from the default ecosystem to come to Firefox.

So if you keep pushing this "AI" on folks, they have already proven their ability and readiness to leave.

I've been with Firefox since the big Quantum refresh. I already know what other browsers I can migrate to. And I'm a hobbyist writer who has been one of the many victims of AI companies scraping my work for their models.

Reverse course on this AI push, or not only will I leave but everyone I chat with, every computer in my department at work, we're all out.

Asked by Arc 2 weeks ago

Answered by Kiki 23 hours ago

AI features

Please please please don't fill this browser with AI features. PLEASE. It's been so lovely coming over from Chrome. You have a personality and a reputation here. Why d… (read more)

Please please please don't fill this browser with AI features.

PLEASE.

It's been so lovely coming over from Chrome.

You have a personality and a reputation here. Why do you want to tarmac over it?

Asked by Georgina Paterson 2 weeks ago

Last reply by Kiki 23 hours ago

Lost Backup in Sync after factory reset of the phone

My phone broke down and I had to send it in, for it to be repaired. As usual for warranty repairs the phone needed a factory reset to be sent in. Before doing that I back… (read more)

My phone broke down and I had to send it in, for it to be repaired. As usual for warranty repairs the phone needed a factory reset to be sent in. Before doing that I backed up my session using Firefox sync as described here: https://support.mozilla.org/en-US/products/mobile/backup-recovery-and-sync/backup-data That went fine and I could access the data from my PC.

Now my phone returned, I reinstalled firefox yesterday and immediately after signing in, my backup in Sync was overwritten with a blank session. Is there any way to get the old session back?

Asked by felix16 2 weeks ago

Last reply by Kiki 23 hours ago

bookmarks

My bookmarks have disappeared/ not transferred to my android phone, recently bought, BUT, they have also disappeared off my computer which i have owned for more than fiv… (read more)

My bookmarks have disappeared/ not transferred to my android phone, recently bought,

BUT, they have also disappeared off my computer which i have owned for more than five years.

Both are showing that I am signed into my account.

Asked by fredplaintree 5 days ago

Last reply by Ahsan sahab 1 day ago