Downloading latest Firefox

To download the Firefox browser it says to go to the menu and open 'About Firefox', but there is no such question in the Menu. You can see the Menu in the screenshot belo… (read more)

To download the Firefox browser it says to go to the menu and open 'About Firefox', but there is no such question in the Menu. You can see the Menu in the screenshot below

Asked by Eli Greenslade 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Hacking

I have tried to report a sophisticated hack. I have attempted to blow the whistle on some serious corruption. https://i.imgur.com/tpXd1a0.png I’m sure I can provide addit… (read more)

I have tried to report a sophisticated hack. I have attempted to blow the whistle on some serious corruption. https://i.imgur.com/tpXd1a0.png I’m sure I can provide additional information pleas save this or report it to authorities.

Asked by Joseph Butler 4 days ago

Last reply by Paul 2 days ago

Firefox for iOS keeps requiring login on Google.com for search

Hello, for weeks now, upon doing Google searches using Firefox for iOS, I have been prompted to log in to my Google account, even though I was already logged in before an… (read more)

Hello, for weeks now, upon doing Google searches using Firefox for iOS, I have been prompted to log in to my Google account, even though I was already logged in before and did not log out. It's not just to the extent that every time I start a new browser session and do a search, I have to log in -- I just navigate away from the app to another one and return, and I'm prompted to log in again even though I didn't quit the browser.

I've already searched for solutions to this problem and found the suggestions to clear browser cache, which I did, and to make sure cookies are enabled ... which I can't seem to do because I cannot find any such setting in the Firefox app settings itself, or in my phone's system settings under "Firefox".

I also realize this might be an issue with Google or my phone itself.

I'm using an iPhone 11 running iOS 17.2.1 and my Firefox app is up to date.

Any help would be appreciated, thanks

Asked by seastrains 3 weeks ago

Last reply by Kiki 5 days ago

sharing browser tabs from macbook browser to iphone browser

i have searched for hours on how to share a webpage (in firefox broswer) i am viewing on my iphone 15 to my macbook firefox browser when it is open. i have had no succ… (read more)

i have searched for hours on how to share a webpage (in firefox broswer) i am viewing on my iphone 15 to my macbook firefox browser when it is open.

i have had no success

Asked by Jimmy MacDonald 2 weeks ago

Last reply by Kiki 5 days ago

Autofill

I recently started using a iPhone 14. I can’t seem to get your browser to autofill credit card info on websites. I have searched and it says to turn it on under settings,… (read more)

I recently started using a iPhone 14. I can’t seem to get your browser to autofill credit card info on websites. I have searched and it says to turn it on under settings, privacy, autofill. There is no autofill option under privacy.

Asked by mcyclonegt 2 weeks ago

Last reply by Kiki 5 days ago

Autofill

I’ll be damned if I can find where the browser is storing an address that I don’t believe I ever actually stored as a default address. How do I access this information? … (read more)

I’ll be damned if I can find where the browser is storing an address that I don’t believe I ever actually stored as a default address. How do I access this information?

Asked by gpfoster 2 weeks ago

Last reply by Kiki 5 days ago

Iphone Sync

Hi, I have moved to a new iPhone. I have got the Firefox app transferred over and have tried to synchronise having clicked the synchronise button. However, despite doing … (read more)

Hi, I have moved to a new iPhone. I have got the Firefox app transferred over and have tried to synchronise having clicked the synchronise button. However, despite doing this several times only a handful of sign ins have come across. I have enabled facial recognition. I have on some occasions had a Firefox message screen come up: ‘To use the autofill feature for Firefox you must have a device passcode enabled’. I have tried googling this and am no better informed.

Asked by Simon Ford 2 weeks ago

Last reply by Kiki 5 days ago

Technical

Help! I’m trying to access my saved articles in airplane mode while traveling. This used to be no problem but new app last year won’t let me. Tell me the secret of how to… (read more)

Help! I’m trying to access my saved articles in airplane mode while traveling. This used to be no problem but new app last year won’t let me. Tell me the secret of how to do it! Thanks.

Asked by janegilbert01 1 week ago

Last reply by Kiki 5 days ago

Issue with Bitwarden Autofill on Firefox for iOS

I'm using Firefox on iOS along with the Bitwarden app for password management. I've noticed that Chrome and Safari display Bitwarden suggestions for password autofill dir… (read more)

I'm using Firefox on iOS along with the Bitwarden app for password management. I've noticed that Chrome and Safari display Bitwarden suggestions for password autofill directly in the toolbar, but Firefox does not. Is this due to my settings, or could it be an unfixed bug with Firefox on iOS? Has anyone else encountered this issue or knows if it's being addressed?

Asked by protrude581 1 week ago

Last reply by Kiki 5 days ago

restore previous session

In the version prior to 122.0.1, I was able to restore a previous session I had accidentally closed by going to the toolbar menu button, choosing History, and then select… (read more)

In the version prior to 122.0.1, I was able to restore a previous session I had accidentally closed by going to the toolbar menu button, choosing History, and then selecting the Restore Previous Session button. But in 122.0.1, that button no longer appears. How can I now achieve a restoration of the previous session?

Asked by jayhhpc 1 week ago

Last reply by Paul 5 days ago

Cookies getting deleted every once in a while on iOS -- how do I prevent this?

Every few months or so, after closing and reopening the app I find that all my stats etc. are gone on any websites that store stats. It's not a cookie selection I made, t… (read more)

Every few months or so, after closing and reopening the app I find that all my stats etc. are gone on any websites that store stats. It's not a cookie selection I made, these websites manage to keep the cookies for weeks or months (exactly 150 days this time according to a streak I had on a daily game) and then one day it's all gone. Is there some sort of cookie expiration setting or storage cap I can change to prevent this?

Asked by reneebrody1 1 week ago

Last reply by Kiki 1 week ago

Entering search string in the URL text field doesn't work

Hi community, Hopefully, someone can help me with this strange issue: I've installed Firefox for iOS (iPhone) and would like to add DuckDuckGo as my default search engi… (read more)

Hi community,

Hopefully, someone can help me with this strange issue:

I've installed Firefox for iOS (iPhone) and would like to add DuckDuckGo as my default search engine but there seems to be an issue with the query string as shown on this support page.

When entering DDG to the list in Settings using the suggested query string "https://www.duckduckgo.com/search?q=%s", every search in the URL text field (in this case "vin") sends me to the DDG start page where my string is changed to "search" in the search field (see image) and below with a bunch of search engines. Then I have to enter my initial search string one more time.

Hopefully, this explanation makes sense.

What can I do? Any help is very much appreciated.

Kind regards,

Peter

Asked by Peter Hartig 2 weeks ago

Last reply by Kiki 1 week ago

When selecting multiple emails to delete the email directly below them deletes, too.

When I select more than one email to delete using the check boxes next to it, the email next in the list ( with no checkbox checked) gets deleted, too. But not every time… (read more)

When I select more than one email to delete using the check boxes next to it, the email next in the list ( with no checkbox checked) gets deleted, too. But not every time. Probably once or twice a day.

Asked by Randall Robinson 2 weeks ago

Last reply by Kiki 1 week ago