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Firefox forgets logins and crashes a lot on iOS & iPadOS 16 and 16.1

Whenever you login a site, Firefox does not remember the cookies from the login. So when you close the app and open it later, so you need to login again. Firefox crash… (read more)

  1. Whenever you login a site, Firefox does not remember the cookies from the login. So when you close the app and open it later, so you need to login again.
  1. Firefox crashes a lot since iOS 16 and now too on 16.1, and now also since the release iPadOS 16.1. This makes the app difficult to use and really bad.

Both are very frustrating and important issue, please fix it!

Asked by Laurens 3 months ago

Last reply by Paul 2 days ago

Firefox freezes on iOS

I posted a review on the iOS market and received an email asking to post on this forum. Firefox freezes several times an hour. It crashes every three hours. I installed t… (read more)

I posted a review on the iOS market and received an email asking to post on this forum.

Firefox freezes several times an hour. It crashes every three hours. I installed the Adblock Pro extension (free version). Maybe it’s related but I have not noticed anything related to the extension. Safari doesn’t crash and uses the same extension.

The only point to use Firefox on iOS is the password manager and dark mode. Printing is inferior because it forces pagination.

Asked by public_root 3 months ago

Last reply by Bithiah 2 weeks ago

Constantly crashing all of a sudden

It just. Keeps. Crashing. It won’t stop. And this started recently all of a sudden. It happens every time a new tab has opened. It doesn’t do this for private browsing ta… (read more)

It just. Keeps. Crashing. It won’t stop. And this started recently all of a sudden. It happens every time a new tab has opened. It doesn’t do this for private browsing tabs. I’m on iOS 16.1.2. I think I’m on the latest update of Firefox.

Asked by rkmccomas61 1 month ago

Last reply by acessrn 3 weeks ago

SSL error-browser cannot make a secure connection

Trying to connect to a website, however this error message comes up everytime I try to connect. I am unaware of what exactly this message’s context is and also do not kno… (read more)

Trying to connect to a website, however this error message comes up everytime I try to connect. I am unaware of what exactly this message’s context is and also do not know how to fix/correct the issue.

Asked by joseph.larson89 1 month ago

Last reply by Paul 1 month ago

Tab syncing issue and reader bug

Hi, everyone. I have noticed that when I go to youtube on my ios/ipados devices, that they do not sync properly to other devices. When I load a video, the tab sync will s… (read more)

Hi, everyone.

I have noticed that when I go to youtube on my ios/ipados devices, that they do not sync properly to other devices. When I load a video, the tab sync will still show on other devices as the Youtube landing page (not the video title it should show) until after I open another tab and load/refresh a page in the new tab. This was also a problem on Mac firefox but appears to have been fixed with the latest MacOS Firefox update. It is still a problem on iOS/iPadOS even after the latest Firefox update today.

A second concern: when I use reader mode, I prefer having a light background. But when my ipad switches to dark mode (and my firefox browser follows suit, since I have it set to device theme), I notice that anytime I leave the app and come back to it, the background keeps switching back to dark. Sometimes it will switch over in the middle of reading an article. Also, changing the font will similarly revert the background color to the theme color.

Thanks for looking into these issues.

Asked by Kevin 1 month ago

When I click on desktop bookmarks on my iOS the Firefox app crashes

Hello as I mention in topic. I have the Firefox app. And I use Firefox on my desktop. I sync my bookmarks to my app. When I click on desktop bookmark in the Firefox app. … (read more)

Hello as I mention in topic. I have the Firefox app. And I use Firefox on my desktop. I sync my bookmarks to my app. When I click on desktop bookmark in the Firefox app. The app keeps on crashing I don’t even have a chance to click on a bookmark. It just crashes. Not sure why. Please help. Thank you

Asked by kingspade47 1 month ago

Last reply by Paul 1 month ago

  • Solved

Firefox crashes on Iphone (not due to IOS). I've tried everyting

My Firefox crash on my iPhone (IOS 16.2) since 108 update BUT ONLY when I connect/sync to my account (if I don't try to connect to account it works fine, but its then qui… (read more)

My Firefox crash on my iPhone (IOS 16.2) since 108 update BUT ONLY when I connect/sync to my account (if I don't try to connect to account it works fine, but its then quite useless). Each time I reconnect =) CRASH (pop up says "hum firefox as crashed. do you want to reopen? I click ok = it recrashes again and again) I'm getting to you as I've tried ALL solving problem issues I could find but none seems to work. Basically I have: - Desinstalled and reinstalled the App (from store or link) 10 times already. - “Repaired” my Firefox account on PC in case it had someting to do with it. - Posted the issue on Apple IOS support which answered that if it runs ok on Mac PC then pbm come from Mozilla not IOS. - Posted the issue on French Mozilla support 5 days ago and get no answer NOTHING works and I can not get a crash report as FIrefox is not accessible once it has crashed right? Can any one help please? Thanks

Asked by Isa 1 month ago

Answered by Isa 1 month ago

iPad OS version crash on load

iPad Air 4th gen running most recent iPad OS and Firefox is crashing on load. I have already tried restarting the iPad and reinstalling the app. Please advise. Thank you.… (read more)

iPad Air 4th gen running most recent iPad OS and Firefox is crashing on load. I have already tried restarting the iPad and reinstalling the app. Please advise. Thank you.

I do get a “Well this is embarrassing…” dialogue box for after crashing, but the app doesn’t run long enough for me to tap on anything.

Asked by sherkowa 1 month ago

Last reply by Paul 1 month ago

iCloud Backup for FF is huge - 147GB

Using 5th gen iPad Pro with iOS 16. Apple’s iCloud Backup has the FF app size as 147GB. Have tried clearing FF cache, and also deleting and reinstalling the FF app. … (read more)

Using 5th gen iPad Pro with iOS 16. Apple’s iCloud Backup has the FF app size as 147GB.

Have tried clearing FF cache, and also deleting and reinstalling the FF app. Apple’s system (which is new for me after 4 decades as Windows based IT professional, and with which I am sorely disappointed) does not allow users granular control of the backup. App files are hidden, apparently, and I can’t tell what’s going on.

Asked by wazz1 1 month ago

Is it reasonable to ever expect Firefox will work on iOS?

Aside from poor performance and often inability to load web pages, will Firefox ever work reasonably on iOS? I just "upgraded" to 108, and it immediately broke. Opening… (read more)

Aside from poor performance and often inability to load web pages, will Firefox ever work reasonably on iOS? I just "upgraded" to 108, and it immediately broke. Opening to homepage resulted in instant crash. Have seen this behavior on earlier versions when accessing history, bookmarks, etc., but now it's homepage. I.e., the browser is absolutely useless unless opened directly from some other app. Since this happens so often, I'm thinking that "upgrades" should be avoided. This time, I had to delete the app and re-install it, which lost all bookmarks, etc., and it still crashed numerous times when trying to access bookmarks and some of settings. This is a most annoying and unsatisfactory app, and I don't want to spend my time trying to make it work. BTW, I'm writing this from Ubuntu, so that at least I can enter the complaint.

Asked by mozilla387 1 month ago

Last reply by mozilla387 1 month ago

Firefox for IPad has become very slow/unusable

The last few weeks, Firefox for IPad has become so slow that I’ve moved to Chrome. Many people are complaining of this on Reddit. It’s only on the IPad. You can uninstall… (read more)

The last few weeks, Firefox for IPad has become so slow that I’ve moved to Chrome. Many people are complaining of this on Reddit. It’s only on the IPad. You can uninstall and reinstall as many times as you want or do a Force restart of the IPad and it makes no difference. What is wrong?

Asked by Tombarkas 1 month ago

  • Locked

lastpass compatibility

I have been having trouble with getting FF to work correctly with LastPass. I have reinstalled it multiple times and tried clearing cache after installation so I have a … (read more)

I have been having trouble with getting FF to work correctly with LastPass. I have reinstalled it multiple times and tried clearing cache after installation so I have a very clean FF. The last time I had this issue, LastPass support had me clear the cache without a new download and that worked for a short time. Is there a file etc. that needs to be cleared to now work with LastPass? I am using chrome with no issues with LastPass. I do not use Safari very often but LastPass works with it on my imac.

Asked by Norm 1 month ago

Last reply by James 1 month ago

Deletion of all tabs

I'm not sure why a company founded in 1998 still doesn't have a live chat feature and actively try to make already angry customers jump through hoops to get support. Ridi… (read more)

I'm not sure why a company founded in 1998 still doesn't have a live chat feature and actively try to make already angry customers jump through hoops to get support. Ridiculous.

Yesterday, I had a lot of very important tabs open on Firefox, there was no updates, no crashes, nothing. I simply closed the app and when I wished to resume working later all my tabs were gone. I checked recently deleted or retrieve tabs but nothing. I'm not even upset, I'm sure this was done on purpose to force me to buy Firefox plus or try to get me to spend more of my money. Get it fixed.

Asked by jeffusher3rd 1 month ago

Last reply by James 1 month ago

My online learning lessons don't work in Firefox mac

I have some free online learning modules available for users of my website. These work fine on Chrome, Safari, Firefox focus on my iPhone and but don't work with Firefo… (read more)

I have some free online learning modules available for users of my website. These work fine on Chrome, Safari, Firefox focus on my iPhone and but don't work with Firefox on my Mac. It looks like it's loading but nothing happens. Links to these are at https://www.drilling-expert.legal/eLearning . I've loaded Firefox in troubleshooting mode and that didn't work. Thanks.

Asked by steve213 1 month ago

Page keeps reloading on ipad

https://www.google.com/maps/place/Crisson+Gold+Mine/@34.5639657,-83.9658583,15z/data=!4m5!3m4!1s0x0:0xd05579438634f9bd!8m2!3d34.5639657!4d-83.9658583 This page keeps refr… (read more)

https://www.google.com/maps/place/Crisson+Gold+Mine/@34.5639657,-83.9658583,15z/data=!4m5!3m4!1s0x0:0xd05579438634f9bd!8m2!3d34.5639657!4d-83.9658583

This page keeps refreshing every 3 seconds and I can’t view the map! What’s causing this? No problems with my Google Maps application just viewing google maps on firefox!

Asked by eagleflies2009 1 month ago

Disappearing Tabs in Firefox for iOS

Hello! I am signed in to my firefox account on both my laptop and my iphone. However, I have different browsing sessions on both, as both had separate sets of tabs open… (read more)

Hello! I am signed in to my firefox account on both my laptop and my iphone. However, I have different browsing sessions on both, as both had separate sets of tabs opened and separate browser histories. All of my tabs suddenly closed or disappeared on my iphone, but my browser history is all still there. When I try to restore the previous session or open recently closed tabs, the option to do so is grayed out. Im also worried that if I synced the account devices, one of the sessions would disappear completely. Please help, I had about 80 tabs opened and some of them were over a year old. I know that sounds bad, but many of them were things I was trying to circle back to or look up later on my laptop browser. Im pretty stressed out by this. Thanks for any help you can offer, Daniel

Asked by germanpanzers4 1 month ago

Firefox App crashing ios 15.7.1

Every time I open the current Firefox app it immediately opens and crashes. This starting happening a few days ago randomly but now happens all the time. I’ve deleted the… (read more)

Every time I open the current Firefox app it immediately opens and crashes. This starting happening a few days ago randomly but now happens all the time. I’ve deleted the app and reinstalled it but it didn’t help. Also restarted the iPhone 13 too. Suggestions? Thanks.

Asked by dpjasany 1 month ago

Last reply by Paul 1 month ago