Firefox Community Forum

Hello Firefox Support Team,

I am facing an issue with Firefox Sync. I have logged in using the same Firefox account on my new device (or after reinstalling), but my bookmarks, saved passwords, and other synced data are not appearing.

I have tried signing in again, checked my internet connection, and confirmed that I am using the correct Firefox account. Despite this, nothing is syncing.

Please help me restore my synced data. I would really appreciate your support.

Thank you, Shubham Sen

Hi,

I changed my password in my Mozilla account and now I can no longer sync my firefox for android.

I scan the QR code and on my android screen proceeded normal and asking me to confirm but in my desktop I get an error.

"General application error Something went wrong. Try again later."

I also tried in safe mode with no luck.

What to do now?

I made sure to sign in and hit sync on my browser prior to moving over to my new computer. I've logged in on my new computer and manually hit the sync button but my passwords and bookmarks are not populating.

Hello,

Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmarks are check off and they should be synced. How do I get them to sync? It has worked fine in the past. Thanks.

I'm attempting to set up Firefox in a newly installed OS and have logged into my Sync account. Many aspects seem to be loaded in, but the status via the Settings is stuck at "Syncing..." despite waiting several hours. Quitting Firefox results in a crash window popping up.

There are no files in the weave/logs directory. The weave/failed directory has multiple json files; most almost completely empty. addons.json has an ID, but that's pretty much it.

Deleting the .mozilla directory and starting over yielded no change in behavior.

Any help would be appreciated. Thank you.

I have used Firefox bookmarks via sync for 20 years!! My previous computer is bricked and cannot be accessed. I have a fancy sync code but when I download Firefox on my phone or new computer, it’s like I’m a first time user. It offers me a new sync code but won’t allow me to use what I have. Are my files recoverable? Can I wipe from my old machine too?

I have profiles on desktop , i had enabled sync in all profiles when the feature was first introduced. the account icon always showed that it is syncing , but in the sync tab , no visited tab list appears of any profile in both the desktop .,, i installed firefox on the android today to check synchronization but its tabs never show in desktop profile and the android tells last synchronization never....neither the desktop tabs appear in android history

Since Mozilla no longer supports Lockwise, I am trying to sync my iPhone to my laptop to get all my passwords. INstructions tell me "Sync Firefox on your phone or tablet 1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Sync and save data 3. Tap Ready to Scan and hold your phone over this code" First of all, this choice does not exist in the iPhone Firefox menu. If I go into "Settings" and press "Sync now" none of my passwords show up within Firefox. Please help. Thank you.

Hello Mozilla. I am logged on to my Firefox account on a new computer. Although I have logged in, I haven't experienced Firefox automatically syncing my bookmarks and extensions as I did two computers ago to this last computer. I have tried syncing numerous time (pressing the sync button in my account) to no avail. What do I need to do to get this working? Thank you for your time and attention.

I can't get open tabs to sync from my other computer. Bookmarks synced and other info but I don't see anything about tabs from other devices. I've synced both ends, both are logged in and I've selected open tabs in both. Nothing,

I sync tabs with multiple devices, but I cannot get my tabs to sync with my iPad. I have tried scanning the QR code from my desktop browser. I have tried entering the password. The process never finishes on the iPad, even after the desktop browser said the process was complete.

I've synced all my data (including add-ons, passwords, bookmarks, etc) to my firefox binded account on fedora linux then change my linux distro and re-setup firefox on Manjaro KDE, login and etc

found out that everything synced but my previous add-ons and open tabs are gone for good I've so many opened tabs are my custom add-ons settings on so many add-ons for personal preferences are gone

I've faced this many times but I thought somehow these days firefox might have fixed these issues but i'm so sad that all my important data are gone :(

I'm using firefox only just for sync+privacy for hassle free setup again and again over many devices otherwise i prefer tor for much anonymity and privacy

PLEASE, YOU GUYS CONSIDER WORKING ON SYNCHRONIZATION FEATURES SPECIFICALLY <ADD-ONS> AND <OPEN TABS>

thanks for reading and pl igonre my english errors

I installed firefox on other PC and I logged in with my account. Despite having synchronization for passwords, bookmarks, etc., I can't sync my data on my new PC. Why is that?

I set up sync, I went thru my old passwords on my Mac browser Firefox and deleted many old/dead ones, expected to see the list on my iPhone Firefox browser to match. Signed in properly on both, pressed sync several times each time showing complete.

I'm still seeing PW's I deleted on my Mac in my Iphone's list...

What could be the problem? I have uBlock Origin ad blocker installed.

Thanks

Can not sync the bookmarks with my other PC, my account name is glkott@gmail.com and I cant sync bookmarks, favorites, with other PC