What is wrong with Firefox

Since the last update its a mess. My advisors are telling me its loading slow I cannot connect with them in their chat............Chrome is fine Can someone figure this… (read more)

Since the last update its a mess. My advisors are telling me its loading slow I cannot connect with them in their chat............Chrome is fine

Can someone figure this out?

Thanks

Asked by Starzcast 1 day ago

Last reply by jonzn4SUSE 20 hours ago

Log-in trouble

Although I have successfully logged in many times, I get an error message today: An error occurred during a connection to b2clogin.firstenergycorp.com. PR_CONNECT_RESET_E… (read more)

Although I have successfully logged in many times, I get an error message today: An error occurred during a connection to b2clogin.firstenergycorp.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

Asked by efa26 5 days ago

Last reply by jonzn4SUSE 1 day ago

Microsoft login repeating

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a abou… (read more)

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a about:blank page pops up for a split second. Then within a half hour or so, it will pop up again. I deleted my cookies but the problem still persists. Does not happen on other browsers.

Asked by jason.pozega 3 days ago

Last reply by Denys 1 day ago

Firefox won’t close

Mozilla Firefox 115.25.0 (x64 en-US) won’t close since my previous version was updated on 6/29/25. I have tried closing it in my Win7pro Task Manager on several occasion… (read more)

Mozilla Firefox 115.25.0 (x64 en-US) won’t close since my previous version was updated on 6/29/25. I have tried closing it in my Win7pro Task Manager on several occasions, and had even tried to uninstall and then reinstall it from my “Programs and Features” menu, but I keep getting a message that the program can’t be uninstalled until it is first closed. Nothing I do fixes this problem. HELP

Asked by fjwalker 2 days ago

Last reply by Denys 2 days ago

Internet Access

I've use Firefox or Foxfire for several years at the time I installed it I was using Windows 10. I now have Windows 11. Ever time I try to access he internet a window … (read more)

I've use Firefox or Foxfire for several years at the time I installed it I was using Windows 10. I now have Windows 11. Ever time I try to access he internet a window comes up and ask me to create an email address with Gemini. Google or Microsoft will not let me access my internet, [email removed]@nquinnlaw.com. How do I use Mozilla to access my email.

Asked by rockyboy19393391 5 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Firefox won't open

Recently I'm having an issue with Firefox that makes it so when I try to open it, it simply refuses to do so. Say on my desktop I double click the icon it will open for a… (read more)

Recently I'm having an issue with Firefox that makes it so when I try to open it, it simply refuses to do so. Say on my desktop I double click the icon it will open for a split second and then instantly close and refuse to do anything afterwards. This is very frustrating, and I haven't yet discovered a solution and would really like to be able to use Firefox again. What is really strange is that this is a persistent problem not only on my laptop but at my pc as well which are two separate devices. If anybody can help or has experience with this problem to offer incite it would deeply be appreciated.

Asked by rontiveroz24 4 days ago

Last reply by Ed 4 days ago

Freeze While Using Firefox on Linux Mint

🔷 **Issue Summary:** While using Firefox under normal conditions, the system **freezes completely** at random times. The desktop environment becomes unresponsiv… (read more)

      1. 🔷 **Issue Summary:**

While using Firefox under normal conditions, the system **freezes completely** at random times. The desktop environment becomes unresponsive, requiring a hard reboot to recover. The issue typically occurs during heavier browsing sessions (e.g., video playback or graphics-heavy websites).

System logs (`dmesg` and `journalctl`) show **AMDGPU virtual memory protection faults**, indicating a GPU-related issue triggered during Firefox usage.

---

      1. 🔷 **Log Snippet:**

```text amdgpu 0000:03:00.0: amdgpu: VM_L2_PROTECTION_FAULT_STATUS:0x00641051 Faulty UTCL2 client ID: TCP (0x8) PERMISSION_FAULTS: 0x5 [gfxhub0] retry page fault (src_id:0 ring:0 vmid:6 pasid:32776, for process RDD Process pid XXXX thread firefox-bi:cs0 pid XXXX) ring gfx_low timeout, but soft recovered ```

---

      1. 🔷 **System Information:**
  • **OS:** Linux Mint 22.1 x86\_64 (based on Ubuntu)
  • **Kernel:** (e.g., `5.15.0-xxx-generic`) ← *replace with actual kernel version*
  • **CPU:** AMD Ryzen 7 5700U with Radeon Graphics
  • **GPU:** AMD ATI 03:00.0 Lucienne (integrated)
  • **Firefox Version:** (e.g., 126.0) ← *replace with actual version*

---

      1. 🔷 **Steps to Reproduce:**

1. Open Firefox and browse modern websites (YouTube, media-rich content). 2. Use the browser for several minutes (random trigger). 3. Suddenly, the system UI becomes frozen and unusable. 4. Logs show AMDGPU VM fault and `gfx ring timeout`.

---

      1. 🔷 **Expected Behavior:**

System should remain stable during normal browser usage, especially with an officially supported AMD APU.

---

      1. 🔷 **Actual Behavior:**

GPU driver crashes causing total system freeze, likely triggered by hardware acceleration and memory permission faults inside the amdgpu driver stack.

Asked by Mr. NEO 6 days ago

Last reply by jonzn4SUSE 6 days ago

Browser Feels Laggy !!!

Hey, I have recently installed Zen Browser because of a friend's suggestion. Although I really loved the fresh vibe of the Browser in comparison to what I was accustomed … (read more)

Hey, I have recently installed Zen Browser because of a friend's suggestion. Although I really loved the fresh vibe of the Browser in comparison to what I was accustomed of which is Chrome. But after some initial hassle of setting up the browser I figured one thing that although I have a 100Hz external monitor and a 90Hz Panel on the Laptop the Webpages while scrolling it felt that it was somewhere 45-60Hz. I tried the UFO Test as well but there I was getting 100Hz but whenever I visited any website (say LinkedIn or even Youtube) the page seem very very laggy and it made me switch back to Chrome (Honestly I wanted to stay on Zen only) but the problem forced me to switch back. I understand that the browser is still in its Beta Phase but still the experience I had it was not good. Hope I can get some resolution and hop back to Zen as I really want to.

PS - I have tried all the fixes from reddit pages, Hardware Acceleration, Smooth Scrolling, etc. none works.

Asked by panigrahi0702 6 days ago

Last reply by TyDraniu 6 days ago

Strange bug where inspect element tab tweaks out

Hello to those of you reading this, Over the last five or so days, my Firefox has been acting in a wholly unpredictable way. Every time I launch Firefox, the inspect ele… (read more)

Hello to those of you reading this,

Over the last five or so days, my Firefox has been acting in a wholly unpredictable way. Every time I launch Firefox, the inspect element tab will open and close itself repeatedly for about 3-10 seconds, stop for a bit, and then start again. CPU usage by Firefox skyrockets whenever the glitch occurs.

I have tried Troubleshoot mode, I have tried a clean install, I have tried to refresh Firefox, all to no avail. This doesn't seem to have anything to do with a Firefox update, as the last update to my Firefox was well over a week prior to the start of this issue.

I am running several extensions: uMatrix uBlock DuckDuckGo Privacy Essentials DecentralEyes PrivacyBadger BetterTTV Facebook Container Firefox Multi-Account Containers TTV Ad-block Wikipedia Context Menu Search Redirect AMP to HTML

However, none of these seem to be the cause of this issue as it persists in Troubleshoot mode and after a Firefox Refresh.

The only reasonable lead I have regarding this issue is that the browser console spams the error messages as can be seen in the image attached to this post. A recurring element is "server0.conn0.watcher2.process16". I'm afraid I know only enough about coding to understand that this is probably the root of the issue, but am completely lost on how to fix it.

Another tidbit of information, whose relevance I doubt but am including nonetheless, is that I recently transferred my C:/ drive from an SSD to an NVMe. I'm wondering if perhaps the application is trying to call on a process stored on the other drive. I find this unlikely, as similarly to the point on the Firefox version this only started occurring a week or two after I transferred the drive over.

Any assistance on this matter would be greatly appreciated!

Asked by jesusthevelociraptor 1 week ago

Last reply by Ed 1 week ago

Firefox will not load any website after an update

After every update, Firefox starts to a blank screen and will not start loading the webpage url put in for over twenty minutes to a half hour. During this time other brow… (read more)

After every update, Firefox starts to a blank screen and will not start loading the webpage url put in for over twenty minutes to a half hour. During this time other browsers on my Win 10 PC load immediately so it is not a network issue. It is Firefox. When I see that an update is pending I hesitate to do the update because I know I will lose the use of Firefox until it is ready to respond. It just hangs with "loading X.com" showing at the bottom left of the blank screen. I have been using Firefox for a long time and in the past year or longer it has become very unreliable. There are also instances where without an update it will do this and the only way I can get it to work is to clear the cache and the history through settings. What is going on with Firefox! (And lately there is an update every couple fo days!

Asked by rrambrose 1 month ago

Last reply by Denys 1 week ago

Firefox keeps crashing and closing when I try to open the browser on desktop.

I'm on Windows 10. When I try to open the browser, it loads for a second and attempts to open but then crashes and nothing happens. A message box does appear for a second… (read more)

I'm on Windows 10. When I try to open the browser, it loads for a second and attempts to open but then crashes and nothing happens. A message box does appear for a second, but it disappears before I can read what it says. I refreshed Firefox and uninstalled and reinstalled the browser, but it is still happening. Firefox works fine on my phone still, so I don't believe it is a problem with my account. I'm also currently doing a virus scan, but it hasn't finished at time of writing.

Asked by maximillianlmv 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Firefox on Linux becomes unclickable

In the last few days, after some minutes of usage, parts of Firefox become unclickable: - I can still click on tabs to change tabs. - When hovering over the cross button… (read more)

In the last few days, after some minutes of usage, parts of Firefox become unclickable:

- I can still click on tabs to change tabs. - When hovering over the cross button to close a tab, it changes appearance as it should. Clicking the button does nothing. Ctrl+w still closes the button. - Clicking on the address bar does nothing. - Cannot click on back, forward, refresh buttons. - Cannot click on any add-ons. - Cannot click on preferences. - Can click on the button to open a new tab. There, I can enter an address. Once the page has loaded, address bar becomes unclickable again. - Bookmarks toolbar is still working as expected. - Keyboard shortcuts (ctrl+t, ctrl-w, ctrl-l) still work as expected.

I'm running ``` Mozilla Firefox 138.0 20250428130755 20250428130755 ```

on Manjaro 25.0.1 with GNOME 48

Asked by mivkov 1 month ago

Last reply by mondalealex 1 week ago