Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox won’t close

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Denys

fjwalker
fjwalker
more options

Mozilla Firefox 115.25.0 (x64 en-US) won’t close since my previous version was updated on 6/29/25. I have tried closing it in my Win7pro Task Manager on several occasions, and had even tried to uninstall and then reinstall it from my “Programs and Features” menu, but I keep getting a message that the program can’t be uninstalled until it is first closed. Nothing I do fixes this problem. HELP

Mozilla Firefox 115.25.0 (x64 en-US) won’t close since my previous version was updated on 6/29/25. I have tried closing it in my Win7pro Task Manager on several occasions, and had even tried to uninstall and then reinstall it from my “Programs and Features” menu, but I keep getting a message that the program can’t be uninstalled until it is first closed. Nothing I do fixes this problem. HELP

All Replies (1)

Denys
Denys
  • Moderator
  • Top 10 Contributor
more options

Hello,

Could you please try restarting your computer first? Unless Firefox is set to launch on startup, shutting down must stop any running processes.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.