Showing questions tagged: Show all questions
  • Solved

Hexadecimal characters in Firefox, NOT in Chrome

When I open Wunderground in FF I get hexadecimal character maps for many buttons. https://www.dropbox.com/s/ci3v1ag7ppynkbw/Screen%20Shot%202020-11-22%20at%209.35.59%20P… (read more)

When I open Wunderground in FF I get hexadecimal character maps for many buttons. https://www.dropbox.com/s/ci3v1ag7ppynkbw/Screen%20Shot%202020-11-22%20at%209.35.59%20PM.jpg?dl=0

In Chrome, they're fine: https://www.dropbox.com/s/zj855hxep7mx7rs/Screen%20Shot%202020-11-22%20at%209.30.49%20PM.jpg?dl=0

HUH?? With the Wunderground page open, the "text encoding" under the View menu is grayed out so I can't change the encoding. Suggestions?? THANKS!!!

Asked by RobertL39 1 week ago

Answered by cor-el 1 week ago

  • Solved

Firefox Randomly Causes Wrong Characters to Type In

I have been avidly using Firefox for 10+ years. However, I notice a trend that if I have several Firefox tabs open for quite a while, it starts typing in some wrong chara… (read more)

I have been avidly using Firefox for 10+ years. However, I notice a trend that if I have several Firefox tabs open for quite a while, it starts typing in some wrong characters.

A list of character errors it makes is: é appears when typing slash beside shift on the right side. è appears when typing the apostrophe symbol beside enter. à appears when typing slash above enter ç appear when typing the right square bracket ^^ appears when typing the left square bracket (does not type anything 1st try, then enters that the 2nd try. Or if pressing it once, then backspace, it enters ^) / appears when typing key to the left of 1 at the top. É appears when typing a question mark. @ is working right now, although it usually does not work when this occurs.

Restarting the computer fixes it every time. This EXCLUSIVELY occurs times I have at least a few Firefox tabs open. I first came across this in Windows 7. In Windows 7, it made those character errors in Firefox but entered the correct characters when typed in apps like Word and Excel. It only occurred around once per month, I got by it by typing characters in Word then pasting them in Firefox until I got a chance to reboot. They pasted fine, just typing them gave the character errors.

With Windows 10 though, it is more than 10 times worse. I get these errors nearly every day. And in Windows 10, once the incorrect characters start getting typed in Firefox they also type that way in apps like Word too.

In msconfig.exe, I disabled all non-Microsoft services and disabled everything in the startup list, but it continues doing this.

Anyone have suggestions what to do? I honestly think the most likely explanation for this is Google bribing Microsoft to make it like this to drive people away from Firefox to use Chrome. That way Google can micromonitor us that much better.

Asked by crossr74 1 week ago

Answered by cor-el 1 week ago

  • Solved

Can not start Firefox

Crash ID: bp-fe2e6647-3a6a-495c-922c-703b02151219 OS:windows 10 Pro x64 (1909) Build:18363.1198 I am challenge it. 1.Reinstall Firefox and restart Windows. NG 1.Restore … (read more)

Crash ID: bp-fe2e6647-3a6a-495c-922c-703b02151219 OS:windows 10 Pro x64 (1909) Build:18363.1198

I am challenge it.

1.Reinstall Firefox and restart Windows.

NG

1.Restore Windows (Back to 2020/11/17) 
2.Reinstall Firefox and restart Windows.

But Firefox Crash.

Sincerely, Nakata(Japanese)

Asked by Nakata@Japanese 1 week ago

Answered by Nakata@Japanese 1 week ago

  • Solved

Developer Tools / Style Editor deletes text as I type

I'm assuming this bug was introduced in the last update to Firefox. Whenever I am typing anything into the Style Editor, the text randomly seems to delete itself. If I … (read more)

I'm assuming this bug was introduced in the last update to Firefox. Whenever I am typing anything into the Style Editor, the text randomly seems to delete itself. If I type very slowly it is less likely to happen, but occasionally still does.

I have seen some other threads about this with no solutions which leads me to believe this is a bug.

Asked by Gramps 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Firefox Crashes on Opening File Explorer

Any time I go to upload a file when using firefox, the file explorer is unable to load and makes firefox unresponsive, meaning I have to end the program via task manager.… (read more)

Any time I go to upload a file when using firefox, the file explorer is unable to load and makes firefox unresponsive, meaning I have to end the program via task manager. This doesn't occur on other browsers, and safe mode has made no difference. Any ideas how to resolve this?

Here are some of the technical reports from the windows reliability monitor:

The program firefox.exe version 79.0.0.7506 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 4358
Start Time: 01d6beba59d6a96d
Termination Time: 4294967295
Application Path: C:\Program Files\Mozilla Firefox\firefox.exe
Report Id: 1d15c8d0-a403-44af-aa8d-3a80d9a7b285
Faulting package full name: 
Faulting package-relative application ID: 
Hang type: Top level window is idle

Source Firefox Summary Stopped responding and was closed Date ‎19/‎11/‎2020 20:58 Status Report sent Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files\Mozilla Firefox\firefox.exe Problem signature Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 79.0.0.7506 Application Timestamp: 5f1601d7 Hang Signature: f709 Hang Type: 134217728 OS Version: 10.0.19041.2.0.0.768.101 Locale ID: 2057 Additional Hang Signature 1: f709052e60c3b465b50a8ec0b1d93be7 Additional Hang Signature 2: f40e Additional Hang Signature 3: f40ecb05058b37afc29c028d9b57bc1f Additional Hang Signature 4: f709 Additional Hang Signature 5: f709052e60c3b465b50a8ec0b1d93be7 Additional Hang Signature 6: f40e Additional Hang Signature 7: f40ecb05058b37afc29c028d9b57bc1f Extra information about the problem Bucket ID: b76609315650195de2509ec61d86b1d9 (1319729264555635161)

Source Firefox Summary Stopped working Date ‎19/‎11/‎2020 20:25 Status Report sent Description Faulting Application Path: C:\Program Files\Mozilla Firefox\firefox.exe Problem signature Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 84.0.0.7626 Application Timestamp: 5fb4336e Fault Module Name: ntdll.dll Fault Module Version: 10.0.19041.610 Fault Module Timestamp: e5d7ed5c Exception Code: c0000005 Exception Offset: 00000000000dc7c3 OS Version: 10.0.19041.2.0.0.768.101 Locale ID: 2057 Additional Information 1: 2eac Additional Information 2: 2eac622e8c757f16c946caf882f99164 Additional Information 3: 9a11 Additional Information 4: 9a1181627e8009fd222b9e47df3bed7b Extra information about the problem Bucket ID: 9cf30b0894883b0d3d6b5aadaec7bcb0 (2119887751616117936)

Asked by jackjack701 1 week ago

Answered by jackjack701 1 week ago

  • Solved

Secure Connection Failed

Started getting this error today on the current version of Nightly 85 when I go to my bank (URL below). Safe-mode using Nightly produces the same error. The release ver… (read more)

Started getting this error today on the current version of Nightly 85 when I go to my bank (URL below). Safe-mode using Nightly produces the same error. The release version of Fx works fine as do other browsers. Seems like something has changed in the current Nightly. Any ideas?

https://rolb.santanderbank.com/OnlineBanking/accounts/account-overview

Asked by streetwolf 1 week ago

Answered by streetwolf 1 week ago

  • Solved

disposing of Outlook rubbish

Just before I got the message We've upgraded Firefox in the background, causing me to have to close and reopen Firefox, Firefox , which I use to get mail from Outlook ove… (read more)

Just before I got the message We've upgraded Firefox in the background, causing me to have to close and reopen Firefox, Firefox , which I use to get mail from Outlook over my objections, dumped into the folder I had open at the time a folder called 'Mail'. Its contents are a huge number of files with the extension js, 25Mb worth. I have put this in the trash. But before I knew it was there I backed up my files on a second laptop. There the folder and its contents do not respond to -- do not allow-- the command to put in trash. The file names are grey so that they cannot even be selected to trash them. How do I get rid of this stuff? If I don't get rid of it, I daren't back up the files of that computer onto mine because I'd get it all back. So there is some urgency to the question. Sample file listed: Mail - Robert Thomas - Outlook_files/profilephotopicker_without-react_0497945b6204f57b88e6.js

Asked by robert.thomas 1 week ago

Answered by robert.thomas 1 week ago

  • Solved

Youtube doesnt open

Hey! If I open Youtube, there is this error code: SSL_ERROR_RX_RECORD_TOO_LONG I searched for steps to fix it, but they all didnt work. Every other task works fine. … (read more)

Hey! If I open Youtube, there is this error code: SSL_ERROR_RX_RECORD_TOO_LONG I searched for steps to fix it, but they all didnt work. Every other task works fine.

Asked by komba2024 2 weeks ago

Answered by cor-el 1 week ago

  • Solved

buggy

The browser is buggy. Reinstalling and checking for viruses doesn't help. Only works correctly in safe mode. What to do? Video https://cloud.mail.ru/public/uTpa/3z7wWVRbq… (read more)

The browser is buggy. Reinstalling and checking for viruses doesn't help. Only works correctly in safe mode. What to do? Video https://cloud.mail.ru/public/uTpa/3z7wWVRbq

Asked by ma4vvv 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Firefox Developer Edition will not start

I cannot get Firefox Developer Edition 84.ob2 to start, I can see it xcome up in Task Manager and then the app say suspended and it stops. Have tried all the suggestions … (read more)

I cannot get Firefox Developer Edition 84.ob2 to start, I can see it xcome up in Task Manager and then the app say suspended and it stops.

Have tried all the suggestions I can see in help but nothing works.

The option of running firefox.exe -p does not work, there is a crash report:

Source Firefox Developer Edition

Summary Stopped working

Date ‎18/‎11/‎2020 08:59

Status Report sent

Description Faulting Application Path: C:\Program Files\Firefox Developer Edition\firefox.exe

Problem signature Problem Event Name: BEX64 Application Name: firefox.exe Application Version: 84.0.0.7625 Application Timestamp: 5fb2ff14 Fault Module Name: StackHash_ac46 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: PCH_78_FROM_ntdll+0x000000000009C8F4 Exception Code: c0000005 Exception Data: 0000000000000008 OS Version: 10.0.19041.2.0.0.256.48 Locale ID: 2057 Additional Information 1: ac46 Additional Information 2: ac462b2fd07cc853b652b5104a1cf381 Additional Information 3: 7eba Additional Information 4: 7eba02d16b529d1dadfdb18b9d2da9b8

Extra information about the problem Bucket ID: 845348ebf4affc3e570d018771269f89 (1660985518800150409)

Asked by Mike 2 weeks ago

Answered by FredMcD 1 week ago

  • Solved

Pages not loading or processing data work fine with Chromium. Is Firefos faulty or being sidelined?

Using FF 80 on Linux I'm getting increasing difficulty with processing pages. At first I assumed senility-onset (user not browser) but recently got feedback from a bank h… (read more)

Using FF 80 on Linux I'm getting increasing difficulty with processing pages. At first I assumed senility-onset (user not browser) but recently got feedback from a bank help desk that 'unable to process page at this time' was a browser message, not a site message and he advised using Chrome. Hah! Anyway I tried Chromium and it worked perfectly. Often a similar problem with payPal (not always). What's going on?

In the 'olden days' when Firefox was a new kid on the block there used to be a facility to report web sites that would not work with Firefox. Is it time to resurrect this? Is web design now being taken over by Google rather than (in the 'olden days') Microsoft?

Asked by peejaymoz 2 weeks ago

Answered by peejaymoz 1 week ago

  • Solved

Youtube: Your browser does not currently recognise any of the video formats available.

I have recently updated my Windows 10 OS to OS build 19041.630 (png attached). Since then I have been getting error messages on some (not all) Youtube videos, saying "Yo… (read more)

I have recently updated my Windows 10 OS to OS build 19041.630 (png attached). Since then I have been getting error messages on some (not all) Youtube videos, saying

"Your browser does not currently recognise any of the video formats available. Click here to visit our frequently asked questions about HTML5 video."

Clicking the link brings me to a youtube page saying "Your browser is up to date. You can use YouTube's latest features!". Same goes for when I check my browser's settings-page and-about page. Firefox is up-to-date. I have also uninstalled and reinstalled Firefox with a freshly downloaded, latest version 82.0.3 (64-bit). Furthermore I have set all booelans on the "about:config/media.mediasource*" section to true (png attached).

Starting the browser in safe mode with all add-ons disabled does not remedy the problem either. I am a bit lost here, since by now I have gone through every approach I could find on the web.

I also tried downloading the windows Media Feature - Version 1903 (May 2019), but - strangely enough - it says my system is not compatible (now that's a new one; png attached). Also went for the Windows Web Media Extensions from the Microsoft store, yet to no avail either: https://www.microsoft.com/en-us/p/web-media-extensions/9n5tdp8vcmhs?activetab=pivot:overviewtab

The issue seems to only apply to newer Youtube videos. And not all of them either. Here's an example of one that fails (beware, this is in german. Ye have been warned): https://www.youtube.com/watch?v=pcy3N3tZlk0

Above video plays without any problems on the affected machine using chrome, as well as on my work's Mac using Firefox.

Also, here is another, newer video for comparison (just 1h old as of this writing), that plays back smoothly: https://www.youtube.com/watch?v=EzlCOg-37hI

Given the problematic video being german and funded by german public broadcast, I have considered local restrictions, but upon checking my IP address I am located firmly in germany (png attached). So there's no odd shadow VPN running.

Please help :'( anyone got any ideas?

Asked by sellget 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Browser

For over two months I have been receiving: "Firefox does not respond" and many app does not respond messages lasting about 60 to 90 seconds. Of course the interruption oc… (read more)

For over two months I have been receiving: "Firefox does not respond" and many app does not respond messages lasting about 60 to 90 seconds. Of course the interruption occurs at an inconvenient time. I also have been receiving "Web page is slowing down your browser message for the last two months. I'm running Win 10 v1903 (64x32) I suspect that one of the latest updates might be the cause. Since this "does not respond" is annoying, I'm seriously considering switching to another browser. I have been very happy with Firefox up to this time. I am a little hesitant to switch. Is there a fix?

Asked by rgaulin 2 weeks ago

Answered by FredMcD 2 weeks ago

  • Solved

Notification bar of PDF viewer freezes

I think I have a bug to report: When I browse a website with an embedded PDF viewer (must be a Firefox default viewer because I haven't installed any other plug-ins), a n… (read more)

I think I have a bug to report:

When I browse a website with an embedded PDF viewer (must be a Firefox default viewer because I haven't installed any other plug-ins), a notification bar on top of the website (right under the bookmark bar) pops up saying (translated from German): [Icon: ?] The PDF-document is not displayed correctly. [Button: "view with other app"] [Button: "x" for closing the bar].

The PDF viewer works, so the error seems unneccessary, but what really bothers me is that the bar can't be closed. Clicking the X-button on the very right doesn't work - the bar frozen until I restart the browser or close the tab. This problem exists already since summer, so at least for 2 or more updates.

Asked by david.planner 2 weeks ago

Answered by david.planner 5 days ago

  • Solved

When i click on "email link" firefox freezes!

Hi, When i click on "email link" firefox freezes! The only way i was able to close the window was through the taskbar or the task manager. Once i reopened firefox un-froz… (read more)

Hi, When i click on "email link" firefox freezes! The only way i was able to close the window was through the taskbar or the task manager. Once i reopened firefox un-froze . . until i tried to email the link again. I tried from the "..." menu and from the button i put in the bar. I tried uninstalling and reinstalling firefox. I tried the developer edition. I tried making a new profile without any addons. Nothing helped. I love the email link option; its one of the reasons i use firefox. Can anyone help me?

Asked by lionhuda 2 weeks ago

Answered by lionhuda 2 weeks ago

  • Solved

Display problem: some boxes appear inside the firefox window

Hello, Inside of my Firefox window, some boxes appear that make reading and filling the fields difficult or impossible. I refreshed Firefox, but my issue hasn't been reso… (read more)

Hello, Inside of my Firefox window, some boxes appear that make reading and filling the fields difficult or impossible. I refreshed Firefox, but my issue hasn't been resolved.

Please see attached screenshot.

Asked by mrkhezri 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Firefox not rendering Roboto font properly on macOS Big Sur

Hi everyone, I updated to macOS Big Sur yesterday and now I got display issue on websites that use the Roboto font (like Youtube, Trello, Google Translate, etc.) As you… (read more)

Hi everyone,

I updated to macOS Big Sur yesterday and now I got display issue on websites that use the Roboto font (like Youtube, Trello, Google Translate, etc.)

As you can see on the attached screenshot, the font is now always displayed BOLD and in a weird way.

I reinstalled the Roboto font on my mac but it did nothing. Everything is working fine with other web-browsers.

Can someone help me ?

Thanks by advance.

Best regards. Adrian

Asked by adrian.urso 2 weeks ago

Answered by adrian.urso 2 weeks ago

  • Solved

Firefox problem with Yahoo

When I go to the Yahoo main page, using Google and selecting Yahoo News - Current News it shows content but when you try to action anything it doesn't do anything and the… (read more)

When I go to the Yahoo main page, using Google and selecting Yahoo News - Current News it shows content but when you try to action anything it doesn't do anything and then shows an error. (see attached screenshots).

I have carried out all the recommended procedures including cookies, cache, etc and restarted Firefox with all Add-ons disabled and it still does not help with this problem.

I have used Yahoo for years and never had this problem and I have tried using Edge and Chrome and everything works as it should so it is definitely a Firefox issue.

So any suggestions on how to fix this would be appreciated.

Thanks.

Asked by Hawkeye 2 weeks ago

Answered by Hawkeye 1 day ago

  • Solved

Firefox Profile - Import from Backup - Works only for next start

Hello, I've switched to another computer and would obviously like to re-use my old firefox profile, so I backuped it. I tried a lot of versions, delete the old Mozilla/Fi… (read more)

Hello,

I've switched to another computer and would obviously like to re-use my old firefox profile, so I backuped it.

I tried a lot of versions, delete the old Mozilla/Firefox folder and copy the whole thing over, delete all profiles, create a new one and copy the content of my old profile into the new one, etc.

The result is pretty much always the same: It works. For ONE Firefox start. All addons are there, the bookmarks are there, everything seems fine (and also works).

But... As soon as I close Firefox and start it again, the whole browser is basically dead... corrupted. It does not display anything, the single tab that is there has no text on it, all addons are gone, the menu has no entries (or it has entries, but they have no labels) and the browser does not even react to the close button but has to be killed via right click on the task bar and select "quit" there.

Btw, the same thing happens for Thunderbird, too. Restoring the old profile works for one start, two, if I'm lucky and then it's dead in the water with the same symptoms as firefox (totally empty, menus without entry labels, etc.).

Any idea what the problem here could be?

Asked by firefox1087 2 weeks ago

Answered by jscher2000 2 weeks ago