Firefox Support Forum

I'm using a new PC with Windows 11. I downloaded Firefox. When browsing in Firefox it has several times caused the whole screen to go black, and the only way to get back is to turn off and turn on again. Even then the Firefox page sometimes comes up again and I have to be quick to tap the X on top right to shut it down - or the whole screen goes black again! Then when I restart Firefox it re-loads the page, so I have to quickly exit before it happens again. So this morning when it happened I just did a full restart of the PC. Then I transferred all my tabs and other info to Edge, and will use that from now on.

What is new that is causing Firefox to do this?

I imagine I could also use Chrome, haven't tried that yet.

1. 1 When I open firefox there is a bookmarks toolbar displayed at the top.

1. 2 When I go Bookmarks > Manage Bookmarks > click Bookmarks Toolbar > the bookmarks don't match what I see in the browser in #1 above.

How do I fix this?

I uploaded a screen shot of the browser toolbar and the application bookmarks toolbar.

Do you see that they are not the same in my attached image?

The browser tool bar has PurpC after FamilyS. Application (in manage book marks) the bookmarks toolbar has LFTWeb after FamilyS. I want the browser to match what is in the application Bookmark Toolbar.

I have turned sync off, that caused the issue in the first place. I had a recent saved bookmark file, that matches what is in the application, it is not updating the toolbar in the browser.

Thanks, Stacey

Hi All my icons changed to a globe image yesterday. I don't know why. However, I discovered that if I opened a bookmark, the correct icon reappeared. With 30 bookmarks to work on, this seemed like a lot of time, BUT your can "Open All Bookmarks in Tabs" and if you wait long enough, all your icons will be restored to those which the websites supply.

The RAM of my device is about 4GB, which is not a lot, but the performance of the browser is very correct and fast, but in some cases, when loading pages, the browser freezes for a short moment, this is a bit annoying. The next problem in the web developer version is that the writing indicator is displayed everywhere in the browser, especially on the home page, when you click it, you need to disable this item on the home page. The browser is visible. Finally, the RAM consumption of the device needs to be optimized and slightly reduced

Здравствуйте, при каждом запуске браузера происходит падение, как в обычном так и в безопасном режиме,входит раза с 20го а то и больше. при попытке что либо скачать или загрузить сразу же происходит падение. делал очистку и чистую установку удалял все аддоны проверял версии но ничего не помогает.ниже все последние отчеты по падениям bp-5258a840-e170-42ae-a91a-c86ef0230129 29.01.2023, 12:00 bp-9f26789e-7f92-4d89-8146-dd3cd0230123 23.01.2023, 15:18 bp-81b845d2-4422-4bd2-b462-8dbac0230123 23.01.2023, 15:18 bp-0a7f5964-634a-4789-9fb1-2ef520230123 23.01.2023, 15:14 bp-fa242af3-ebfd-4eca-bef7-ab7c50230123 23.01.2023, 15:11 bp-c711a64b-b942-4553-bb83-3d56e0230123 23.01.2023, 15:10 bp-7188edd5-7f6b-4f9f-a8d1-b48c60230123 23.01.2023, 15:08 bp-18a3eb0b-cdb3-4d6c-8363-0b3bc0230122 22.01.2023, 15:28 bp-e11e216a-e119-477f-a856-992350221207 07.12.2022, 13:52 bp-d74be234-27c4-46e1-9410-bac540221201 01.12.2022, 21:37 bp-94c9c72f-d557-4e85-bfba-f4ebe0221129 29.11.2022, 12:30 bp-2a8cf968-a783-4152-a1bd-7cc700221129 29.11.2022, 12:30 bp-a2660331-09a7-4692-907e-cd46b0221031 31.10.2022, 14:01 bp-717a4c22-e957-4046-8bdb-b11320221026 26.10.2022, 12:39 bp-c3f50104-9de4-4e9c-954b-38cbc0221026 26.10.2022, 12:35 bp-83773546-15a6-40a8-af96-ad25d0221024 25.10.2022, 0:23 bp-15aa9834-d969-40db-bcc6-e10340220906 06.09.2022, 10:33 bp-24567997-cde6-4616-a1cc-154470230129 29.01.2023, 18:19 bp-3e56a7e2-b9f0-49bb-bb23-b4c580230129 29.01.2023, 18:19 bp-77aa70d4-a97f-4d9f-ba27-e45910230129 29.01.2023, 18:19 bp-750e9d94-865f-4a29-9533-74d1f0230129 29.01.2023, 18:19 bp-b68c0ceb-159a-478c-a41d-e34390230129 29.01.2023, 18:19 bp-03222548-874f-417a-9551-e2c090230129 29.01.2023, 18:19 bp-42fe9c88-0b31-453d-8af4-2e00c0230129 29.01.2023, 18:19 bp-0bb24d82-e08e-49c2-be8d-043390230129 29.01.2023, 18:19 bp-4fefa779-6f52-4799-ba12-6252f0230129 29.01.2023, 18:19 bp-e7e35422-5ae1-43bf-9307-f0e720230129 29.01.2023, 18:19

Ever since upgrading to the latest browser (109.0) I cannot login into both of my facebook accounts. One works fine, but the other one, when I input the credentials, goes to the first account. It only does this on firefox v 109.0. I tried them both using Opera, and they both work fine. What did you people do? Are you saving my logins improperly? If so, WHY?? Fix this problem or lose a very long time customer.

After updating to 109.0 Firefox won't open on primary monitor. I have moved it, closed it, but it restarts back on secondary monitor. After I move it to primary monitor, if I open another browser window it opens on the primary. I have renamed the xulstore.json file(so it creates a new one) but that did not help. It was working fine before the 109.0 update. I also have chrome installed and it works fine the way it should, so I'm thinking it is a Firefox 109.0 problem.

Hey, guys!

Does Firefox provides us with an option to group the tabs. I tried finding it in Firefox Tab's content menu and Settings but couldn't. I tried the Simple Tab Groups add-on but didn't like it. I want to groups the tabs and want them in the tabs section just like How Google Chrome does it?

Thanks!

As I belong to no organization, I find this disturbing. Some of the settings being "managed" for me are not as I want them. How do I get access to them? FWIW. I am using Firefox in Linux Mint. Thank you for your help.

All the time it asks for my primary password but does not accept it. I have changed it numerous times but it does not register. It does log me in here though. What is going on? Is there another primary password somewhere?

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

Hello,

I have more than 30 extensions, but I cannot add an extension shortcut into my toolbar and no extension appears in the “Customize Firefox” view. I tried “Restore defaults” without any effects...

There is a way to fix this issue or run Firefox in verbose mode to more information why my extensions don't appear here? (Other than restart from a new fresh profile if it's possible…). I confirm that all the extensions are functional and activated. Thanks,

Emeric

I recently updated my system (OpenSuse15.4) which included a Firefox update to version 109.0.

I regularly use my mic for google voice, however even though I can select my microphone in Google voice, It never shows any input.

I tested my mic in other apps and it works fine. When I pull up my systems pulse audio volume control (pavucontrol), it does not show firefox in the recording tab like it used to when using Google Voice.

To test to see if it was a Google Voice error, I also tried testing my mic at https://mictests.com/, and zoom.com, but after selecting my desired input device, mictests.com was also unable to record anything, and again, pavucontrol did not show anything being recorded.

I have attached an image of pavucontrol that shows audacity recording audio. Normally, I would also see Firefox in this window when using the mic.

This relates to this issue

I found a batter way to solve that problem.

You should install or reinstall one of the packages xdg-desktop-portal* List them on Ubuntu with:

 ```apt list | grep desktop-portal```

And try to install:

 ```sudo apt-get install xdg-desktop-portal-gnome```

or reinstall:

 ```sudo apt-get --reinstall install xdg-desktop-portal-gnome```

It seems you need to rerun DBus to apply changes, but I just restarted my PC.

If xdg-desktop-portal-gnome won't help then try to install/reinstall xdg-desktop-portal-gtk and xdg-desktop-portal.

Hello,

I have recently been having difficulties with my Firefox Bookmark bar at the top of the screen.

The addresses change and I cannot use them. They look different. I just updated them a day ago and they've already gone back to this look and don't work anymore.

Please see screenshot.

Thank you.

For the last couple of months I have had problems streaming some of the channels that come via Sling when I try to watch them on my Dell Latitude E5450 laptop. I can see them fine on my regular t.v. but now not on the laptop. That's a huge change in the last few months because for years I could stream every Sling channel to my laptop. Since my t.v. does not use Firefox, that suggests the problem is something Firefox has done. Not surprising, I guess. Probably happened when it was fixing some other something it screwed up. Nonetheless, any ideas for how to resolve this WITHIN Firefox capabilities? (And don't suggest it's Sling's fault. Sling streams just fine, thank you very much, in Edge.)

Every time I try and delete bookmarks my firefox locks up. I have 3,500 bookmarks I need to delete and can't. If I can't delete them I will just delete firefox and use chrome