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YouTube Video GPU Decoding only works in Troubleshooting Mode

I recently upgraded graphics cards from an Nvidia GTX 1080 to an AMD 6900XT. Since then I noticed video stuttering on YouTube while playing 4k videos, especially noticeab… (read more)

I recently upgraded graphics cards from an Nvidia GTX 1080 to an AMD 6900XT. Since then I noticed video stuttering on YouTube while playing 4k videos, especially noticeable at 4k/60FPS (example video ). Prior to the upgrade, I was not experiencing issues.

I monitored task manager as the video was playing to see CPU usage, which was sitting at 25% (4 core 8 thread CPU). GPU usage was fluctuating from 1-3%.

I tried resetting all the changed configuration options in about:config, removing all add-ons, "Refreshing" Firefox, and ultimately uninstalling and reinstalling. Nothing has worked so far except for "Troubleshooting mode" in about:support. In that mode, I experience no stuttering and GPU usage rises to 25-35% with the video playing, even before I reinstalled.

This most likely isn't a networking issue as the "Stats for nerds" option on the YouTube video shows I have 10-20s of buffer while the video is still stuttering.

I would like to find out what's different about Troubleshooting Mode that is not giving me the same problem while in "Normal Mode". Any advice?

Asked by Jacob 3 years ago

Answered by Jacob 3 years ago

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Firefox 100 and OWA Drag and Drop Problem

Hello, Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started workin… (read more)

Hello,

Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working again (and I was very happy). My browser just updated to 100 and it stopped working again (and, of course, Firefox recommends not downgrading).

This is getting very frustrating, as I use Firefox at work and it is actually a lot of time wasted, going in and attaching files without drag and drop. I am on the verge of abandoning Firefox as my browser, since these features work in both Safari and Chrome. However, I do like the usability and security of Firefox, so I am hoping you can fix this very soon.

-Chris

Asked by SuMo Bot 3 years ago

Answered by Chris Ilias 3 years ago

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I cannot load pages and I've tried all the support guidance

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect… (read more)

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect. I'm at my wits end. Any hail mary optoins or do I have to reinstall and start again?

Asked by Charlie Evans 3 years ago

Answered by Chris Ilias 3 years ago

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OPEN URL IN MICROSOFT EDGE (CONTEXT MENU)

I am attempting to build a script (extension) that will open any focused page in Firefox with Microsoft Edge from the context menu. The intention is to utilise the existi… (read more)

I am attempting to build a script (extension) that will open any focused page in Firefox with Microsoft Edge from the context menu. The intention is to utilise the existing microsoft-edge URL Protocol in Windows instead of a native client.

QUESTION WILL MOVE TO https://discourse.mozilla.org/

Asked by deanone 2 years ago

Answered by Paul 2 years ago

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Enhanced Site Tracking is off but Firefox is deleting sessions between screens

I developed a web app that checks the existing session login for each new page. So, after logging in the first time, the user is shown a dashboard with a list of function… (read more)

I developed a web app that checks the existing session login for each new page. So, after logging in the first time, the user is shown a dashboard with a list of functions they can access (My Account, etc). When an item is clicked and the application calls the function, it first checks for the existence of login session. If it's not there, then the user is forced back to login screen. However Firefox is deleting the session at some point so when the session is checked for the new function, the user is forced to login again. Chrome, Safari, Edge do not and are fine.

Enhanced tracking is turned off for the site and is shown as an exception. What is happening and how can prevent it?

Asked by breadwild 2 years ago

Answered by breadwild 2 years ago

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How do I turn off this new address bar feature? This thing, with the buttons?

[See uploaded image] I don't know what this is, what it's called, or why the someone in your UI/UX team continues to think that it's a good idea to change the keyboard n… (read more)

[See uploaded image]

I don't know what this is, what it's called, or why the someone in your UI/UX team continues to think that it's a good idea to change the keyboard navigation in the browser with all these new, special, or whatever controls that are ultimately useless.

How do I turn this off?

Asked by metalphoenixrising 2 years ago

Answered by metalphoenixrising 2 years ago

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Google Maps Not finding any addresses

MacBook Pro OS High Sierra Firefox version: 106.0b4 When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a co… (read more)

MacBook Pro OS High Sierra Firefox version: 106.0b4

When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a couple of months. See Error Message below.. Google Chrome has NO problem pulling up the address. How can I fix this? Thank you.

Asked by SunnySkyez 2 years ago

Answered by SunnySkyez 2 years ago

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Disable horizontal scrolling

Is there any way I can completely disable horizontal scrolling? I'm using a laptop with a trackpoint (lenovo x230, Windows 10) and it's not terribly accurate, which means… (read more)

Is there any way I can completely disable horizontal scrolling? I'm using a laptop with a trackpoint (lenovo x230, Windows 10) and it's not terribly accurate, which means scrolling whilst a youtube video is going often makes it track backwards or forwards, and another website I use uses a horizontal click to send me to the next page, which sucks. I would prefer to just be able to disable it entirely. Thanks!

I swear to god I used to have it disabled, just need to work out how again.

Asked by koco1 2 years ago

Answered by koco1 2 years ago

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Firefox Developer edition 109-b9 breaks focusing in and out of app on Ubuntu 22.10

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is mini… (read more)

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is minimised or in another workspace. I have tested this in a clean install along with a clean profile. Bitwarden and other windows seem to act weird when they are interacted with.

This all works well and good on b8 and stable. I am using wayland (Ubuntu 22.* default), but xwayland is available.

Asked by Oliver Wilkes 2 years ago

Answered by Oliver Wilkes 2 years ago

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You must enable cookies to use WordPress.

When I try to log into my website - https://huppbrian.us/tsc-admin - with Firefox Developer 111.0b8 (64-bit), get the following error first time every time... Error: Cook… (read more)

When I try to log into my website - https://huppbrian.us/tsc-admin - with Firefox Developer 111.0b8 (64-bit), get the following error first time every time... Error: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress. If I try again without making any changes, I'm able to log in fine. I've tried playing with the protections settings, but haven't found the magic pill to fix this yet.

Asked by Brian Hupp 2 years ago

Answered by Brian Hupp 2 years ago

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Full screen border

I use Firefox Developer Edition and recently I noticed a problem when watching videos on any website in full screen mode. As can be seen on the attached image, there is a… (read more)

I use Firefox Developer Edition and recently I noticed a problem when watching videos on any website in full screen mode. As can be seen on the attached image, there is a weird pixelated border around the video.

Asked by John Glesby 2 years ago

Answered by John Glesby 2 years ago

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How to disable videos dropping to the lower right-hand corner on websites

Every time I go to Fox News, the video at the top of the page drops to the lower right-hand corner. It's an annoyance I've been searching for a way to eliminate. I have p… (read more)

Every time I go to Fox News, the video at the top of the page drops to the lower right-hand corner. It's an annoyance I've been searching for a way to eliminate. I have pop-ups blocked in preferences and I have a couple of different pop-up blockers, but nothing seems to work. I'm currently using Firefox 114b.09 on a Mac Desktop.

Asked by soofeenee2 2 years ago

Answered by cor-el 2 years ago

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Youtube Basic Buttons not appearing

Buttons like 3 bar preferences button, notification etc are broken or not visible just the highlight is visible and click the notification button also break the whole bro… (read more)

Buttons like 3 bar preferences button, notification etc are broken or not visible just the highlight is visible and click the notification button also break the whole browser

Asked by Oliullah 1 year ago

Answered by jonzn4SUSE 1 year ago

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Firefox boots up after ~25 seconds of inactivity

Whenever I try to open Firefox, it takes about 25 seconds to boot. This behavior can be observed both with all the extensions running and in safe mode. The link to the pr… (read more)

Whenever I try to open Firefox, it takes about 25 seconds to boot. This behavior can be observed both with all the extensions running and in safe mode. The link to the profiles are shared below.

With extensions: https://share.firefox.dev/3riMPQZ In safe mode: https://share.firefox.dev/3OadE31

I have been noticing this for a few months now. Firefox works just fine after wasting ~25 seconds initially. I have also reinstalled Firefox multiple times. Right after the installation, the boot-up can be very fast (less than 1 second). However, after using Firefox for a few hours, the problem comes back.

I am not well-versed in reading Firefox profiler reports. So, please help me figure out what's actually happening in those ~25 seconds.

Asked by Atomsky Jahid 1 year ago

Answered by zeroknight 1 year ago

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Cookie Consent option not showing on certain sites (EU area)

Firefox beta release: 116.0b6 (64-bit) On sites such as BBC.com, Youtube.com and Facebook.com I am not getting the normal cookie consent pop-up option which used to aut… (read more)

Firefox beta release: 116.0b6 (64-bit)

On sites such as BBC.com, Youtube.com and Facebook.com I am not getting the normal cookie consent pop-up option which used to automatically show on opening the sites. Other sites are still showing the cookie consent option pop-ups. This means I cannot select if I wish to accept or reject cookies on several sites that used to allow me the option.

In checking about:config, the cookiebanners.service.mode is set to 1, which I believe this the correct setting for enabling the cookies consent pop-up option.

Is there any fix for the cookie consent pop-up not working on certain sites within the EU? I am not using a VPN or pop-up blocker. Tracking protection is set to Standard, cookies and site data are always deleted on closing Firefox and "Do Not Track” signal is set to always. Deleting all installed FF extensions has no effect either.

In other browsers on the same PC, Chrome and Edge, the cookie consent option does still work as it should on the sites mentioned. In Firefox it doesn't.

This is only happening on one PC. My latop has the same FF beta build installed and is not showing this behaviour, it still automatically shows the cookie consent pop-ups when visiting sites such as BBC.com, Youtube.com and Facebook.com.

Asked by Richard Law Bijster 1 year ago

Answered by Richard Law Bijster 1 year ago

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Can't play any videos on many sites (Facebook, Twitter etc) and some videos on YouTube

Hello. For a couple of months now I can't seem to be able to reproduce some videos on YouTube (depends on their format) and no videos at all on Facebook, for example. I h… (read more)

Hello. For a couple of months now I can't seem to be able to reproduce some videos on YouTube (depends on their format) and no videos at all on Facebook, for example. I have the same issue on both regular and dev versions. I tried many solutions from the forums but no success so far.

My OS is Linux Ubuntu 20.04. Browser and video drivers all up to date.

a

Asked by Luis Braske 1 year ago

Answered by Luis Braske 1 year ago

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Virus / Malware Warning Every Time I Open Firefox

A few days ago I was downloading a ZIP file and was warned that "This file contains a virus or malware". Fine, thank you for telling me but now how do I seeing the same w… (read more)

A few days ago I was downloading a ZIP file and was warned that "This file contains a virus or malware". Fine, thank you for telling me but now how do I seeing the same warning every time I start Firefox? The file in question does not exist on my computer so far as I can tell and I did a thorough search through 3.5tB of storage on the machine to make sure. How do I stop this warning?

Asked by Bodger 1 year ago

Answered by Bodger 1 year ago

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Hanging on text box input

I'm having an issue with a particular text field. When entering any text into said text field, my CPU will shoot to 100% usage on some cores, hang for a bit and then prin… (read more)

I'm having an issue with a particular text field. When entering any text into said text field, my CPU will shoot to 100% usage on some cores, hang for a bit and then print the text after a few seconds. I have an Intel 13900k @ 5.5ghz.

I can't provide a link to the text box as it's a WordPress CMS on my local machine. This issue does not present itself on the competitor browser.

A few troubleshooting steps I've taken:

  • Re-install Firefox
  • New profile
  • Disable all extensions
  • PC safemode + Firefox safe mode
  • Tested dev/nightly/stable (I'm using BETA daily)
  • Disabled accel

Hopefully I'm able to have an expert look at my profiler to help determine what the issue is. I'm not knowledgeable in this area unfortunately. https://share.firefox.dev/3s60ISV

Thank you.

Asked by mattskiiau 1 year ago

Answered by mattskiiau 1 year ago

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Videos washed out in FireFox

For some reason every type of embedded video, youtube, webms, etc, all show up washed out in white. This only happens in FF and I have tried a few ways to fix, but no luc… (read more)

For some reason every type of embedded video, youtube, webms, etc, all show up washed out in white. This only happens in FF and I have tried a few ways to fix, but no luck. Any ideas?


Thanks.

Asked by LazHimself 1 year ago

Answered by jonzn4SUSE 1 year ago

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Whatsapp Web: Unable to paste in the text input

When I copy text from other websites, I'm not able to paste in the text field of Whatsapp Web. I'm using Firefox Developer Edition Browser in my laptop. But when I copy t… (read more)

When I copy text from other websites, I'm not able to paste in the text field of Whatsapp Web. I'm using Firefox Developer Edition Browser in my laptop. But when I copy text from Whatsapp Web itself, I am able to paste in the text field.

This issue started happening just a few days ago.

Here are my specifications:

Browser: Firefox Developer Edition 117.0b8 (64-bit)

OS: Pop!_OS 21.10

Asked by sahilnare78 1 year ago

Answered by Dan 1 year ago