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Mozilla account privacy

Hello, I always use Firefox logged into my Mozilla account. Yesterday I went to a (legitimate) site, that I had never visited before and only read one page. I didn't cli… (read more)

Hello, I always use Firefox logged into my Mozilla account.

Yesterday I went to a (legitimate) site, that I had never visited before and only read one page. I didn't click on anything on that site/page, I only read that one page and left the site. Not long afterwards, I received a promotional email from that site stating "Thanks for stopping by!".

My question is: how did they know my email (the email used by my Mozilla account)? I have never received emails from that site, and as I said, I never visited it until then.

Does Firefox expose the Mozilla account email when visiting sites? This is pretty troubling. I would appreciate any input you have. Thanks

Asked by rd2p 3 hours ago

Last reply by cor-el 4 minutes ago

Backspace key

Hello all. I'd like to restore the backspace button function but the previously workable solution — resetting browser. backspace_action to 0 — is not working for me. Any … (read more)

Hello all. I'd like to restore the backspace button function but the previously workable solution — resetting browser. backspace_action to 0 — is not working for me. Any hints as to why that might be the case?

Asked by richkhav 16 hours ago

Last reply by cor-el 6 minutes ago

Unable to play amazon prime videos on firefox

I've been unable to play amazon prime videos on firefox for some time now. It comes up with error message 'video unavailable'. I've followed all the advice on amazon webs… (read more)

I've been unable to play amazon prime videos on firefox for some time now. It comes up with error message 'video unavailable'. I've followed all the advice on amazon website and google searches but nothing works. what do i do ? (this is on asus zenbook laptop) I've tried checking for updates on firefox and add ons, restarting Firefox, restarting laptop, clearing cache , checking DRM settings and deactivating proxy servers.

Asked by Rebecca_M 21 hours ago

Last reply by zeroknight 9 minutes ago

Youtube bottom left corner URL won't go away - full solution

Moderators, I am copy and pasting the below warning I have seen on similar posts at the top of the post. --- WARNING: This script is not provided by Mozilla and is not o… (read more)

Moderators, I am copy and pasting the below warning I have seen on similar posts at the top of the post.

--- WARNING: This script is not provided by Mozilla and is not officially supported Creating a userChrome.css file and other ways of customizing Firefox that are not exposed in the interface are there for developers, not end-users. If it were intended for end-users, you would see a menu option or checkbox; you wouldn't have to hack a text file in a hidden location.

What this means is that even though the functionality you want is no longer supported, a third-party has found a way to do it using the CSS file. If it breaks in new versions, you will need to contact the person who provided the script.

[Warning was not added by moderator, but by me to save someone time.] ---

With that out of the way, here's the issue I have, how I've solved it temporarily for the community.

When I load YouTube videos, I am given a statuspanel message with the URL of the video playing. It's not momentary or temporary, it stays there, the entire time. Why anyone thought this was a good idea, I'm not sure.

My question is simple, is there an alternative solution - to remove this statuspanel message permentantly - to what I'm sharing here, without using the userChrome.css file?

If so, please provide the solution so it can be tested and upvoted by the community, thank you in advance if that is you.

If there is not, then this post also serves as solution as well as a request to Modzila, that being.

Modzilla. Please make a solution that doesn't need custom .css scripts.

I am posting this as I needed multiple posts to achieve a solution so am hoping this serves as that for someone (including myself) until Firefox resolves this issue themselves, another way.

Solution: Windows 7/8/10/11 as of Firefox version 120.0

1. Go to about:config, click Accept the Risk and Continue 2. Type "toolkit.legacyUserProfileCustomizations.stylesheets", toggle this to true 3. Close all instances of Firefox 4. Open Explorer, navigate to %appdata% then navigate down to \Mozilla\Firefox\Profiles and select your profile folder. If you only have 1 it may be obvious, if not for me it's the only "~.default-release" folder, where ~ is a random set or letters and numbers. If you're unsure, pick the first folder named like this, then repeat the next steps for all profile folders, or use trial and error if you prefer until you achieve the desired result. 5. Make a new folder "chrome" in that folder. 6. In this folder make a new .css file, right click make a new .txt file rename the file and extension "userChrome.css". 6. Open the blank .css file with a text editor and paste this line without quotes "#statuspanel {display:none!important;}" and save. 7. Attempt to load videos or pages where messages usually appear in the bottom left and observe the results

There are various other posts both here and other places that I have combined to write this solution, none of the others worked on their own, for me, which is why I write this and to refresh the request to the Modzilla Firefox team, to please, share or make a solution so we don't have to do this, as you'll otherwise need to continue supporting this legacy feature in future versions of Firefox.

Note: This will likely remove all statuspanel messages on other pages too, I have read other statuspanel commands online so if you want to be particular about muting some and not others, you may need to modify the file further.

Asked by Conza 4 days ago

Last reply by zeroknight 1 hour ago

FIrefox wont open

i have just downloaded Firefox and i go to open in and it flashes open an close immediately. the occurs every time that i open the program. i have reinstalled it multiple… (read more)

i have just downloaded Firefox and i go to open in and it flashes open an close immediately. the occurs every time that i open the program. i have reinstalled it multiple times to see if that's the issue, used the Microsoft store to download it, the website, i tried to get the beta that didn't help and i was just wondering what the issues was and wondering if you could. i looked in the error message folder as well and its empty.

Asked by noah 7 hours ago

Last reply by zeroknight 4 hours ago

Captcha problem with Firefox and other forks

problem screenshot Hi. I am using 120.0 last version firefox, Windows 11 also last build When i open normal tab with Yandex search and search something, i get yandex cap… (read more)

problem screenshot Hi. I am using 120.0 last version firefox, Windows 11 also last build

When i open normal tab with Yandex search and search something, i get yandex captcha every time

When i open private tab firefox (also waterfox\librefox), i get captcha every search google.com. Change proxy with FoxyProxy fixing problem

Google chrome \ vivaldi \edge \ yandex browser and other chromium browsers doesnt have this problem

Asked by Asus Firefox 8 hours ago

Last reply by zeroknight 4 hours ago

Themes do not stay locked since several updates back.

Themes do not stay locked since several updates back. It is ridiculous that every time you open the browser you need to go to settings and get 'dark theme' back on, when … (read more)

Themes do not stay locked since several updates back. It is ridiculous that every time you open the browser you need to go to settings and get 'dark theme' back on, when it is the only theme many of us with visual problems can use. MANY people have complained about this (read your own reviews). FIX IT! It's doubtless a five minute job to put this back the way it was.

Asked by Shaun Russell 8 hours ago

Last reply by zeroknight 5 hours ago

Font in the PDFs looks wrong

Somehow, for some pdf files, the font looks very weird as in the following image. When I open the same website with other browsers like Brave it looks normal. It also bec… (read more)

Somehow, for some pdf files, the font looks very weird as in the following image. When I open the same website with other browsers like Brave it looks normal. It also becomes normal when I download it and open it with pdf reader. So this is basically a font issue. Any solution?

Asked by Enes 1 day ago

Last reply by zeroknight 7 hours ago

Missing Cookie Banner Blocker in 120.0 Firefox Release November 21, 2023

Hi, I use Firefox Developer Edition as my default testing browser. I have it set up to clear the cookies and site data when Firefox is closed. For my normal browsing I… (read more)

Hi,

I use Firefox Developer Edition as my default testing browser. I have it set up to clear the cookies and site data when Firefox is closed. For my normal browsing I use regular Firefox (currently version 120.0). I was looking through the settings on 121.0 beta Firefox Beta November 21, 2023 and saw it has the very useful Cookie Banner Blocker: When a site asks if they can use cookies in private browsing mode, Firefox Developer Edition automatically refuses for you. Only on supported sites.

According to the https://support.mozilla.org/en-US/kb/cookie-banner-reduction?as=u&utm_source=inproduct this was introduced in Firefox version 120. However I do not see it in my regular Firefox 120.0. Both browsers say that "Your browser is being managed by your organization." I can change the proxy settings in regular Firefox 120, but not in Firefox Developer beta 121. Although both have the same sentinelone 2023.1.4.650 extension set.

Asked by ewgoforth 1 day ago

Last reply by zeroknight 7 hours ago

Horizontal scroll bar disappear

I have been using firefox mozilla to access our company EPM system for 3 years. It has been working fine but lately after I installed the latest firefox mozilla version,… (read more)

I have been using firefox mozilla to access our company EPM system for 3 years. It has been working fine but lately after I installed the latest firefox mozilla version, the horizontal scroll bar disappear in search results in the EPM system.

This did not happen when I use google chrome to access the system or Edge. It is clearly Firefox mozilla issue. Nothing is set in my preferences to make scroll bar disappear.

Asked by Jenny Tan 1 day ago

Last reply by zeroknight 8 hours ago

Fidelity Auto-Logout

I'm having an issue with Fidelity Investments website logging me off after 5-10 minutes of inactivity. Before Fidelity's website redesign, I could go at least 30 minutes… (read more)

I'm having an issue with Fidelity Investments website logging me off after 5-10 minutes of inactivity. Before Fidelity's website redesign, I could go at least 30 minutes or more without having to login again. It seems now I have to login constantly.

I have contacted Fidelity, but the said it was a Firefox issue, however, I cannot find any information about this issue (or I don't know where to look).

How do I extend the time before needing to login again? Thoughts on if is this even a Firefox issue or is it Fidelity's website?

Thank you!

Asked by SS 18 hours ago

Last reply by cor-el 16 hours ago

Manage extensions

I have attempted to follow published instructions on how to manage extensions but the steps described are completely wrong. When I click the extensions icon, it opens th… (read more)

I have attempted to follow published instructions on how to manage extensions but the steps described are completely wrong. When I click the extensions icon, it opens the add-ons tab (does not present a list of extensions). There is no "gear" next to any of my extensions; just the on/off button and the .... button.

How can I force an extension to show on the toolbar?

Firefox is up to date (version 120.0).

Asked by duvalljm 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

OneNote Web Clipper not available for Firefox. Why?

I find that OneNote Web Clipper extension is not available for Firefox now. I'm sure it used to be. Why is it not available and is there a workaround to be able to use it… (read more)

I find that OneNote Web Clipper extension is not available for Firefox now. I'm sure it used to be. Why is it not available and is there a workaround to be able to use it still in FF? Windows 11.

Asked by rafikiphoto 1 day ago

Last reply by James 1 day ago

I just get a black screen when trying to watch spacex launche videos or live launch from spacex website

black page (no video) when trying to watch spacex live or past videos https://www.spacex.com/launches/mission/?missionId=starship-flight-2 … (read more)

black page (no video) when trying to watch spacex live or past videos https://www.spacex.com/launches/mission/?missionId=starship-flight-2

Asked by Tiki Time 1 day ago

Last reply by cor-el 1 day ago

All my bookmarks have the same webaddress and only one backup shows under restore (The one which was made today with the bad web address)?

I opened my bookmarks today to find out that all my bookmarks are showing the same web address (Chevrolet.com). And when I went to Recovery, I only found the backup that … (read more)

I opened my bookmarks today to find out that all my bookmarks are showing the same web address (Chevrolet.com). And when I went to Recovery, I only found the backup that Firefox did today with the single web address for all my bookmarks. Firefox was updated to version 120 on 11/21/2023.

Asked by otrepusa 2 days ago

Last reply by cor-el 2 days ago

Won't scroll on page

On https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_CAREERS_FL&Action=U when I log in and go to my page, Firefox will … (read more)

On https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_CAREERS_FL&Action=U when I log in and go to my page, Firefox will not allow me to scroll and see all of the information whereas Chrome and Edge does. I am not sure if there is a setting incorrect in Firefox or it is blocking an area from scrolling. I added a copy of the screenshots below from Edge and Firefox.

Asked by shawnwil 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

retrieving deleted emails

I deleted some emails on the weekend by mistake so I went into trash to retrieve them but couldn't find them. I checked again this morning and they are still not there. … (read more)

I deleted some emails on the weekend by mistake so I went into trash to retrieve them but couldn't find them. I checked again this morning and they are still not there. Please help Thank you, Basma Brown

Asked by basma1 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Outlook emails first open near the end not at the beginning

I use MS Outlook for email in the Firefox browser. Regularly when I open a long email from organisations I subscribe to the email opens near it's end, it does does not o… (read more)

I use MS Outlook for email in the Firefox browser. Regularly when I open a long email from organisations I subscribe to the email opens near it's end, it does does not open scrolled to the start of the email. This happens randomly with various websites, it is not associated with any specific website. I reported this to Microsoft Support. At their suggestion I tried using MS Outlook in Google Chrome. I have not experienced this problem in Google Chrome. For the last 3-4 days I have used Outlook in both Firefox and Google Chrome. On each day I have experienced emails opening near their end when first viewed in Firefox but not in Chrome. I have not had even one experience of this problem in Chrome so my conclusion is the problem must be an issue with Firefox's interaction with MS Outlook. I want to use Firefox but this problem is becoming very annoying and at the moment my go-to browser for email is Chrome. I spend several hours a day on-line and normally use Firefox for my internet browsing. I have not had any problems with any website other than this scrolling problem with Outlook. I'm not sure exactly when this problem started but have been aware of it for probably 2-3 weeks. This is a random problem, I don't have any screenshots to share with you. Thanks for your help.

Asked by steve.evans33 1 week ago

Last reply by jscher2000 - Support Volunteer 2 days ago