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Browsing various business sites.

When I down load my bank statements in (PDF) they are not readable. To get aropund this issue, I have to use Google. What I see when I try to open the PDF i get a BLACK… (read more)

When I down load my bank statements in (PDF) they are not readable. To get aropund this issue, I have to use Google. What I see when I try to open the PDF i get a BLACK screen and key board is locked up. To escape I do a Ctrl,Alt,Delete. This has been going on for some 5 to 6 months. When i contacted my bank they sugggested using another browser. There are other problems which have crept up, but I get around by using Google.

Asked by Jim Vogel 2 days ago

Last reply by markwarner22 2 days ago

Can I sync or restore Firefox data from a synced mobile device back to PC after PC Firefox deleted

Thanks to a Microsoft update my PC had to have Windows reinstalled causing me to lose all my apps. I have reinstalled Firefox on the PC but of course, all my bookmarks an… (read more)

Thanks to a Microsoft update my PC had to have Windows reinstalled causing me to lose all my apps. I have reinstalled Firefox on the PC but of course, all my bookmarks and passwords are missing. I had set up syncing between my PC and my Android mobile devices (phone and tablet). Can I restore or sync from the mobile device back to the PC? I have searched and found nothing. Even when signed into Firefox on the phone, it does not bring up "Sync" when I go to settings. I truly appreciate your help.

Asked by Susan Beecher 5 days ago

Last reply by jonzn4SUSE 3 days ago

Firefox Keeps Crashing after Latest Update

A few days ago I got a popup notice of a Firefox update. I clicked to download the update and away it went. However, since that update was installed, Firefox crashes se… (read more)

A few days ago I got a popup notice of a Firefox update. I clicked to download the update and away it went. However, since that update was installed, Firefox crashes several times a day. I click on the 'Tell Mozilla' button and restart my session, but then it happens again. Am I the only one who is seeing this?

Asked by jmay11 1 week ago

Last reply by TyDraniu 1 week ago

Box in center of screen

I don't know if you can help, Miscrosoft is useless so have given up on them. For some days now I've been getting a grey box with red printing appearing repeatedly on my… (read more)

I don't know if you can help, Miscrosoft is useless so have given up on them. For some days now I've been getting a grey box with red printing appearing repeatedly on my screen, right in the centre. Try as I might I cannot get it to stop. It could have something to do with videos as today it started appearing after I looked at a video on Twitter. I have included a photo of the box Weirdly, I can't take a screen shot of it - it comes up blank and also, the cursor disappears behind the box and is invisible.

If you can't help could you point me to where I might get help please?

Thank you. Jenny

Asked by Jenny Dowde 5 months ago

Last reply by Matt 2 weeks ago

Latest Developers edition missing new tab and reload icons

I'm using Firefox Developer Edition 132.0b2 (64-bit) and noticed that the only way to open a new tab is to click on the pancake icon and select new tab. The "+" icon in t… (read more)

I'm using Firefox Developer Edition 132.0b2 (64-bit) and noticed that the only way to open a new tab is to click on the pancake icon and select new tab. The "+" icon in the tab bar is missing.

I also noticed that there is no way to reload the page (especially doing a hard reload). This is a major issue when making updates to websites and wanting to see those edit. Clicking in the address bar and then on enter will reload the page, but does not do a hard reload, so the cached version of the page is displayed, not the updates.

Asked by scott224 3 weeks ago

Last reply by cor-el 3 weeks ago

completely disable tab preview

I already turned pff the graphic tab preview, but the tab title still pops up when I move my mpuse pointer on a tab. I do not need this and find it terribly annoying. How… (read more)

I already turned pff the graphic tab preview, but the tab title still pops up when I move my mpuse pointer on a tab. I do not need this and find it terribly annoying. How do I completely deactive this?

Asked by Thaliel 2 months ago

Last reply by me 3 weeks ago

ограничения в приеме писем

Добрый день! Есть проблема в получении определенных писем. От отправителя один вид писем приходит (общение с тех.поддержкой), а автоматическая рассылка кодов нет. Может л… (read more)

Добрый день! Есть проблема в получении определенных писем. От отправителя один вид писем приходит (общение с тех.поддержкой), а автоматическая рассылка кодов нет. Может ли быть у меня проблема в получении писем? какое то ограничение или запрет? В папке спам письма так же проверяю

Asked by biv 3 weeks ago

Last reply by TyDraniu 3 weeks ago

I do NOT suscribe to Mozilla VPN nor install it, but the program keeps overriding my ExpressVPN, which causes constant disconnects. what do I do?

I need to know why Mozilla is hijacking my VPN. I only have BitdefenderVPN, which I no longer use, and ExpressVPN, which is what I now use. Today when I connect through F… (read more)

I need to know why Mozilla is hijacking my VPN. I only have BitdefenderVPN, which I no longer use, and ExpressVPN, which is what I now use. Today when I connect through Firefox, MozillaVPN keeps shutting down my ExpressVPN and opening itself. I have a tug-of-war between the two, even though I did not subscribe to nor install MozillaVPN. I believe this happened after the latest Firefox update. Any ideas? I run Windows 11 64-bit, which seems not to play well with LOTS of programs, include some browser extensions.

Asked by G Ooster 4 weeks ago

Last reply by James 3 weeks ago

Microsoft is blocking access to my computer

Starting last night, Microsoft wants me to login with my username and password. However, it will not allow me to input those factors. I have Windows 11 and am using a n… (read more)

Starting last night, Microsoft wants me to login with my username and password. However, it will not allow me to input those factors. I have Windows 11 and am using a new desktop cube made by KAMRUI. I detest the control Microsoft is forcing on me. Can I delete my MS account? I don't use their products. Also, I am disgusted by their manipulation and invasion of my privacy. What are my options, in this case?

Asked by Bruce Swanson 4 weeks ago

Last reply by Khalid 4 weeks ago

Conflict between Firefox and Thunderbird

Each time I open Thunderbird, Firefox randomly switches to another window. When I set Firefox back to the proper window, Thunderbird closes. Using Windows 11, Firefox 13… (read more)

Each time I open Thunderbird, Firefox randomly switches to another window. When I set Firefox back to the proper window, Thunderbird closes.

Using Windows 11, Firefox 130.0.1 and Thunderbird 128.2.3esr.

I suspect the problem is with the latest release of Thunderbird. I want to install the older Thunderbird 115.10.1, but I did not find an easy way to do that.

Asked by ChrisVS 1 month ago

Last reply by jonzn4SUSE 1 month ago

support with webpage difficulty

When I go on eBay the first website page is fine. However when I click on a link to a product I get weird web pages with a heading "breadcrumb" and the page comes out wi… (read more)

When I go on eBay the first website page is fine. However when I click on a link to a product I get weird web pages with a heading "breadcrumb" and the page comes out with only a few images and this strange lot of directional arrows. When I paste the webpage address into another webpage exactly the same problem. When I paste the address into Chrome, no problem, the page comes up correctly with all the images and not this weird page I get with Firefox. I prefer to use Firefox and I would really rather not have to change to Chrome or MS Edge.

I didn't always have this problem, it seemed to have been more recently and seems to be only with eBay. I imagine it's something in the settings that somehow switched and I need to switch it back.

Thank you for all those at Mozilla support, I look forward to a reply. My email address is alesich@optusnet.com.au regards, Bert

Asked by alesich 1 month ago

Last reply by jonzn4SUSE 1 month ago

Cannot print from Firefox in Win 11, unless I log in as a different Windows user?

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appe… (read more)

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appear, and nothing shows up in the printer queue. All the other applications in Windows print just fine. It's just Firefox. And just for this one Windows user.

I tried clearing the saved printer settings in the about:support page. I tried refreshing Firefox. I tried uninstalling and reinstalling Firefox. I tried uninstalling, removing the mozilla folder in %appdata%, and reinstalling Firefox. No luck.

The only time I can get it to print anything is to log into a different user account on this same PC. Printing from Firefox seems to work then.

It seems there is some user-specific printer setting/file/whatever that is messed up. I'm not sure what else to try.

Thanks.

Asked by jason147 4 months ago

Last reply by cor-el 1 month ago

Firefox not showing some videos. Have to switch to Chrome as many people do to watch video

For some time now Firefox will not show some videos. Like many other users of Firefox I have to begrudgingly switch to Chrome to see the video. I have tried most of the… (read more)

For some time now Firefox will not show some videos. Like many other users of Firefox I have to begrudgingly switch to Chrome to see the video. I have tried most of the advise on the internet and reinstalled Firefox but the problem continues. This never use to happen. All videos played. It has only started in last few months. I see many other people have same problem with Firefox. It would be nice if Firefox was to change it back to working on all videos again. Thank you.

Asked by bonner martin 1 month ago

Last reply by ThePillenwerfer 1 month ago

EMAIL - Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR

Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR. I recently updated Firefox from … (read more)

Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR. I recently updated Firefox from 128 ESR to 128.1 ESR.

On one of them Ctrl-A highlights the main body of the email (GMX Mail) and then reloads itself and shows okay, but I'm not going to continue to use it like that.

The other one, I can manually highlight the otherwise invisible text, but then it just goes away again, and this is my main email (Proton Mail), so it is unusable in Firefox.

How do I remove the last ESR update? Do I have to switch browsers permanently or is this fixable?

Thanks, AnneF

Asked by Anne 2 months ago

Last reply by cor-el 1 month ago

Firefox extension won't bring up an important website

I use Lastpass to manage my passwords. I have always accessed the Lastpass facility via the Lastpass Extension. However it's just stopped functioning (in the last week)… (read more)

I use Lastpass to manage my passwords. I have always accessed the Lastpass facility via the Lastpass Extension. However it's just stopped functioning (in the last week). I click on the extension (top right of my browser screen). It invites me to click on 'Vault'. But when I do, It takes me to an empty Lastpass page. (See screenshot, attached.) When I use this same approach using Google Chrome - no problem. So the problem seems to be with the Firefox platform.

Asked by houseoffrancis 1 month ago

Last reply by Edward Sullivan 1 month ago

Unsupported video pages.

Playback of videos on the invideo.io site is not supported. Also the Tiktok account page for uploading videos says Firefox is not supported. Both sites recommend Chrome… (read more)

Playback of videos on the invideo.io site is not supported. Also the Tiktok account page for uploading videos says Firefox is not supported. Both sites recommend Chrome or Edge instead. I'm using the latest version on my laptop. Firefox is my default browser so would like these sites to work.

Asked by santiago72000-tefl 1 month ago

Last reply by jonzn4SUSE 1 month ago