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Firefox Keeps Crashing after Latest Update

  • 3 replies
  • 2 have this problem
  • 13 views
  • Last reply by TyDraniu

jmay11
jmay11
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A few days ago I got a popup notice of a Firefox update. I clicked to download the update and away it went. However, since that update was installed, Firefox crashes several times a day. I click on the 'Tell Mozilla' button and restart my session, but then it happens again. Am I the only one who is seeing this?

A few days ago I got a popup notice of a Firefox update. I clicked to download the update and away it went. However, since that update was installed, Firefox crashes several times a day. I click on the 'Tell Mozilla' button and restart my session, but then it happens again. Am I the only one who is seeing this?

All Replies (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
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I guess it's your Avast AV crashing Firefox.

jmay11
jmay11 Question owner
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You guess?

I can't be the only Firefox user who uses Avast Anti-Virus. Am I the only one who has reported a problem after the latest update?

If my concern can be dismissed so casually, it does not fill me with any confidence in Mozilla or its help system.

TyDraniu
TyDraniu
  • Top 10 Contributor
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I guess because you didn't provide any crash ID.

But all the Avast/AVG users have problems since a few days. We've already send them info and we trying to mitigate it somehow.