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Please I need to speak with a human representative

When trying to access the Princess Cruise website I just keep getting a blank page. Princess says I need to remove extensions. I have read and read and to be honest I a… (read more)

When trying to access the Princess Cruise website I just keep getting a blank page. Princess says I need to remove extensions. I have read and read and to be honest I am totally confused. Please help.

Asked by SandiOC 1 day ago

Last reply by Denys 1 day ago

поиск в firefox

каждый раз когда я закрываю все в кладки в firefox после того как я захожу в браузер снова у меня открываеться сайт яндекса и поиск ведеться только через яндекс пока я не… (read more)

каждый раз когда я закрываю все в кладки в firefox после того как я захожу в браузер снова у меня открываеться сайт яндекса и поиск ведеться только через яндекс пока я не выберу снова google, как решить эту проблему?

Asked by t.t.chokolad 1 day ago

Last reply by Denys 1 day ago

the last 2-3 weeks I have had a constant message that reads We've detected a problem with your cookie settings

I have been using Firefox for many years and I was satisfied with this browser. For the last 2-3 weeks I have had a constant message that reads We've detected a problem w… (read more)

I have been using Firefox for many years and I was satisfied with this browser. For the last 2-3 weeks I have had a constant message that reads

We've detected a problem with your cookie settings. Enable cookies

Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies If you have cookies enabled but are still having trouble, clear your browser's cache and cookies.

Adjust your privacy settings

I did everything, I deleted, I enabled cookies, cleared cache, but the next day the same message is repeated again. I'm tired of it because I have to retype my passwords every day and I'm close to permanently using MS Edge which serves me perfectly fine. Please give me the correct instructions on what to do to get Firefox to load my email normally again or I'm really going to quit Firefox forever.

Asked by gkoljesar 2 days ago

Last reply by Denys 1 day ago

Missing specific AI icon in toolbar – only generic sidebar icon available

On my first PC, I have this specific sidebar icon in my toolbar. When I click it, the sidebar opens with Gemini ready to go. Perfect. But on my second PC, that specific i… (read more)

On my first PC, I have this specific sidebar icon in my toolbar. When I click it, the sidebar opens with Gemini ready to go. Perfect.

But on my second PC, that specific icon is nowhere to be found. Even when I go to "Customize Toolbar," it’s not in the list of available buttons. The only thing I can use is the generic "Sidebar" button, which is annoying because it doesn't open Gemini directly, it just opens the general sidebar and I have to click again.

I provided an image, where the first icon is what I want, but only second icon is available.

Asked by fatih_5858 5 days ago

Last reply by Denys 4 days ago

something making my computer slow down

Just recently when logged onto Hotcopper.com.au have been getting a message that reads "This page is slowing Firefox down. To speed up this browser, stop this page." Ther… (read more)

Just recently when logged onto Hotcopper.com.au have been getting a message that reads "This page is slowing Firefox down. To speed up this browser, stop this page." There is a STOP button, that helps for a moment or two only. When I open the program with MS Edge, the problem does nor occur. I was going to remove the Firefox App but saw the repair option. Repairing did not stop the problem. Any suggestions? John I have a near new Acer laptop running Win 11.

Asked by john “jwt” 4 days ago

Last reply by strokes8600 4 days ago

no website can establish a secure connection

An error occurred during a connection to ms.now. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the auth… (read more)

An error occurred during a connection to ms.now. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by pepperjones 1 week ago

Last reply by Balázs Meskó 6 days ago

Shortly after upgrading, every time I click to go to a website, I get a "related" different page. I have to click out of it to continue to the website I want.

Shortly after upgrading FireFox, whenever I try to go to a website, like PayPal or my bank or anything else, I immediately get a large Ad/site for something frequently re… (read more)

Shortly after upgrading FireFox, whenever I try to go to a website, like PayPal or my bank or anything else, I immediately get a large Ad/site for something frequently related somehow.

Like my bank I will get something suggesting an online bank, or ways to make banking easier. It will be a large window, covering my original window. I have to exit THAT site to get to the one I want.

It is a separate window, I cannot just X it out, I must shut down that window. Then the window that I actually want will be beneath it.

I can't figure out how to fix it.

Macbook Air, Sonoma 14.6.1 Firefox up to date

Moderator note: This question has been edited to correct the formatting.

Asked by fraker 1 week ago

Last reply by Denys 1 week ago

Blocked cookies not blocked

I am using 147 ESR and when I go to permissions and block all cookies for the site plex.tv the cookies are not blocked. If I go to the URL field and select the lock, it s… (read more)

I am using 147 ESR and when I go to permissions and block all cookies for the site plex.tv the cookies are not blocked. If I go to the URL field and select the lock, it shows "clear cookies and site data" which means the cookies have being accepted.

Why are the cookies accepted from the site when I have set cookies "blocked"

Asked by natalkalyu 4 weeks ago

Last reply by Denys 1 week ago

last update removed the Bookmarks icon from top ribbon--how can I restore it?

The last update (which was VERY rocky... I had to reinstall and functionality has NOT been great since) eliminated the Bookmarks icon from the top ribbon. I've looked t… (read more)

The last update (which was VERY rocky... I had to reinstall and functionality has NOT been great since) eliminated the Bookmarks icon from the top ribbon. I've looked through settings, but find no way to restore it. Can it be restored? I now have to click the menu, Settings, and THEN Bookmarks.

Asked by maryannenunn 2 weeks ago

Last reply by Denys 1 week ago