Showing questions tagged:

Browser keeps crashing on desktop

I had this trouble after Firefox's previous update, where the browser would just close as I was in a tab. It had stopped so I thought the problem was fixed. However, it… (read more)

I had this trouble after Firefox's previous update, where the browser would just close as I was in a tab. It had stopped so I thought the problem was fixed. However, it just updated the browser a few days ago and again I'm having a problem where the browser will just close in the middle of me entering information. It does not have to do with which program I am in as it just seems to happen randomly. It does not save any information I've typed in.

Open 1

Firefox would not load. I deleted the app and then reinstalled. I still get no response from the app.

I have an app showing on my desktop. It does nothing. I would like to be able to use my previous desktop for using firefox. If that is not possible. I would simply li… (read more)

I have an app showing on my desktop. It does nothing. I would like to be able to use my previous desktop for using firefox. If that is not possible. I would simply like to use.

Open 1

I can’t verify my account because the verification link you sent my me is broken

Many verification emails have been sent. None of the links work. It’s also next to impossible to find a way to reach you so my account doesn’t get deleted. Smh…….. … (read more)

Many verification emails have been sent. None of the links work. It’s also next to impossible to find a way to reach you so my account doesn’t get deleted. Smh……..

Open 4 109

Mozilla VPN does not open

I had been using the Mozilla Firefox VPN for a few weeks, but now it will not launch. I sign in without a problem but when I click on the VPN icon on the toolbar, nothi… (read more)

I had been using the Mozilla Firefox VPN for a few weeks, but now it will not launch. I sign in without a problem but when I click on the VPN icon on the toolbar, nothing happens. I just get the pop-up to try the VPN and "Get Started" (see attachment).

Please advise.

Open 4 1 27

The default setting for Firefox browser

I have now been prompted 10 times today to make firefox by default browser - it has been my default browser for years. Each time I go to windows settings to check - it do… (read more)

I have now been prompted 10 times today to make firefox by default browser - it has been my default browser for years. Each time I go to windows settings to check - it does not show me that firefox is the default. I select default for firefox but still is doesn't follow the command. I did manage to get it to accept the default command ONCE today but when I rebooted the laptop it went back to prompting me to make it the default all over again - must be 10 times now. This is infuriating. Could this issue be due to a VPN I have (NORD)? Having said that, I have tried 8 times to set the default while NOT connected to the VPN. What can I do?

Open 3 55

Why can't my desktop sync to my mobile phone data instead of me having to store, delete blah blah blah

You need to enable me to sync the desktop to my mobile phone. I've had mozilla firefox on my Mac and android phone for years but now I am expected to work out how to crea… (read more)

You need to enable me to sync the desktop to my mobile phone. I've had mozilla firefox on my Mac and android phone for years but now I am expected to work out how to create a back up and then delete all of my data and trust it will upload to the new browser on my desktop -- which before the update held the same data. Really unimpressed. Get it sorted.

Open 1

Recover open tabs from an older device

Hello! Is it possible to recover older open tabs from a broken device that had sync activated? For a while they appeared in the hamburger menu in the top right, but now t… (read more)

Hello! Is it possible to recover older open tabs from a broken device that had sync activated? For a while they appeared in the hamburger menu in the top right, but now they suddenly disappeared, and under the "connected devices" I cannot click the device or anything. It went broken 2-3 months ago. Best wishes!

Open 3 18