Firefox Community Forum

Hello Friends!

I ran a CC Cleaner update this morning on my one main desktop computer and after running this all of the synced bookmarks on this 1 computer across my 3 computers disappeared under the Bookmarks Toolbar. The other 2 computers still show and have access to the bookmarks as we are all signed in under the same account. Of note the Bookmarks Menu and Other Bookmarks have not changed on the main desktop computer. However under the Bookmarks Toolbar the main desktop computer shows an empty bookmarks field. I have tried to reboot, sign out and back in etc. I even tried to download to an html file the bookmarks on the working laptop but when I attempted to choose the file for upload on the problem machine it failed. Any other ideas from the good folks out there would be most appreciated! I have many many bookmarks and it will be quite painful to recreate for just one machine. Thanks in advance for any help! Paul

I can no longer see a list of tabs from other devices. My computer was wiped recently and I was using the tab sync function to see the tabs I had open before the wipe. Now they have vanished. How do I get them back?

I currently actively use Firefox on three devices, my old laptop with Windows 10, my new laptop with Windows 11, and an Android mobile phone. In the past I've had largely positive experience with the Account sync feature, but after logging into my profile on Win11, my mobile phone seems to disappear from the list (opened tabs), or seems to automatically log out of my profile.

New computer. Cannot import bookmarks or passwords. cannot save bookmarks or passwords. Will be forced against my will to use Microsoft. Sync won't easily connect old computer to new. Only computer to phone. Help ! old win 10 new win 11

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using xxx@xxxx.xxx, create a new profile."

So I deleted my old mozilla account since I abandoned the email that it was linked to, but when I tried to sync with my new account I get this. Is there anyway to do this without having to make a new profile?

I tried making a new profile and copy and pasting my profile into the new one, but still get the same pop up. I guess there's something in my profile that says it's been synced before, is there anyway I can find that and delete it or change it?

Dear Firefox Support Team,

After reinstalling Firefox and logging into my account, my saved passwords, bookmarks, and other data have not synced and are missing.

I have confirmed I'm using the correct account and that sync is enabled for all data types.

Please advise on how I can recover my information. Thank you for your assistance.

Sincerely

Old bookmarks not showing up in Firefox on new computer. It seems to merge all Edge bookmarks onto new Firefox on new computer. Is there away to get old Firefox bookmarks backed that were synched?

I moved to the Firefox flatpack after the Debian version couldn't display the code inspector/ web developer tools anymore (it was blank amid other likely javascript-based rendering errors). I only include this context in case some one else has the issue and searches for it.

I want to sync all my tabs from the Debian version to the flatpack version and similar to this solved issue I cannot access those tabs from the firefox view. However I am also unable to access these tabs from the sidebar. I am only able to access these tabs from the account menu but this would have me open each tab individually which is not feasible for me.

Is there a way to fix the "Check your internet connection If you’re using a firewall or proxy, check that Firefox has permission to access the web." error that comes up in both the Tabs from other devices sidebar and Firefox View menu?

On my windows 11 machine, Firefox requires me to re-log into my Mozilla account every few days (there is a yellow triangle on the Account extension, which when clicked, has me to log into my Mozilla account). I have tried several troubleshooting steps:

1) Create a new profile and set it as the default profile 2) Completely uninstall and reinstall Firefox using the steps in the following article, including removing user data. https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer

I'm using Firefox on a Mac and my iPhone and I don't experience this issue. I am logged into my account on both devices.

Thanks,

Paolo

look, i have no idea if this is a bug, but i have been dealing with this for over a month now. i even have tried to use what was suggested, still does it. it all started AFTER i used mozilla sync, now for some reason it forces me out of my accounts every time i try to restart my browser, forces me to log back into them, then does it again if i close out mozilla at any point after to make sure it isn't about to sign me out another time.

it's getting frustrating because i am tired of losing my history, my bookmarks, and my extensions. this is also reaching a point i am considering changing web browsers because it won't fix after trying the suggestion given before of deleting the files.

I've ALL Mac. Desktop, laptop, i-pad, i-phone - oh, and I've got a Lenova for an exercise program that's in the mix. I can't seem to get any syncing done. I see notices that it's happened, but the tabs on none of the devices line up. I also tried syncing with/to/from my iphone. I got you QR Code and had to use the Iphone camera to scan it in. I got a message that I have to do it from within Firefox - but all I can get there is something KROLL. And that's an internet URL/page. I can't find a way to scan the QR code with that app hogging my screen. I've attempted to scroll/dump that tab but when I open up Firefox again...it's still there.

I was logged in to my Firefox account and was syncing with other devices, so I thought I was all set .

I formatted my C drive and reinstalled windows, but logging back into a fresh install of Firefox, none of my extensions showed up. Bookmarks and History, yes. But no extensions.

I've lost them and now I don't even remember what they were. Is there a way to check the history in my account to determine the lost extensions?