Firefox Community Forum

I cannot receive a page from the copyright office because they say I have a popup blocker preventing it. How do I find it to turn it off. It is not in the system settings when searched. Help please.

Very annoying to deprive me of my preferred news source. Firefox refuses to load any link on Netflix

   Here is the message "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

Please fix this or advise Thank you. David Vosbein [edited email and phone# from public community support forum]

Hi Firefox community,

I’m not your usual tech influencer or a corporate “enthusiast”—I’m just a longtime open source user who’s spent more than a few years behind the veiled curtain, watching how this world of software and possibility unfolds. I love what Mozilla does for users like me. That’s exactly why I want to raise something: I keep seeing the word “chatbot” show up for Firefox’s new AI-powered assistants (like the sidebar and what’s coming next). But let’s be honest—“chatbot” belongs to the days of robotic customer service and scripted dead-ends.

What we have now in Firefox—powered by real LLMs (Large Language Models)—is a whole different species. Calling these assistants “chatbots” just doesn’t fit. It sells short what LLM-based assistants can do: they’re powerful, context-aware, and, at times, strikingly human in their conversation. New users might miss the true magic if we stick to old language. So why not call them “AI assistants,” “LLM-powered assistants,” or just “AI” instead? It would help everyone see the progress, and show how Mozilla’s still leading, not just catching up.

I’ll leave it open for discussion, but I hope others feel this shift too. Language shapes how we see these things—and sometimes it takes a Singular Fella (or maybe two) to nudge the world past old memes. Thanks for hearing me out, and here’s to a future where our assistants, and our words, keep getting smarter.

—Robert Beck

I sign onto BROTHER-USA.COM to inquire about ink for my Brother printer. I key in the model and get a "Drivers Search Results" with no printer found nor displayed. Keeps looping or searching, I suppose. This same inquire works fine with any other browser, but not Firefox. Can you advise which Firefox settings is preventing any response from the Brother website? Thanks, Joe

When I view an item on Ebay this weekend, the images are not selectable (ie., an item that has 5 images will only show the 1st one in the main window, with no zoom or clickability). Firefox is my default browser, version is 143.0.1 (current), Windows 64-bit, and no ad-block extension is activated for that tab. Opened same pages/items in Bing, and images were accessible and selectable.

I'm not able to uninstall PWA apps created in Firefox 143.0.1 using Windows 11 usual uninstalling procedure. If i click "uninstall" in Windows Start Menu the app remains installed. PWA apps created with Firefox do not show on Windows 11 installed apps list so I cannot uninstall them. I haven't found any guide on the web on how to uninstall PWA created from Firefox. So, how can I effectively uninstall those PWA apps? Thank you in advance for your kind answer. Regards.

Whenever I play videos on YouTube in Firefox, the video is always choppy and does not run smoothly. I’ve tried restarting the browser and checking my internet connection, but the issue continues. This problem only happens in Firefox, not in other browsers.

I'm refreshing a page on my phone service provider's website. I'm logged into the account along with my sister. She deleted a scheduled topup for her phone and the page showed no scheduled topups. i refreshed the same webpage but it listed the topup. I cleared the cache and again reloaded the page and it still showed an outdated version of the page. I used Google Chrome and it showed the updated version of the page with no scheduled topups.

how may i report a problem with a specific website on firefox desktop. The site is ( https://www.mybookie.ag/) and it got stuck while trying to login. I did refresh and all other recommended things on help page but no success . The website telling no problem on their end.

Trying to add my yahoo email account to Gmail. Keep getting message Must enable cookies on browser for yahoo account.

Have tried Firefox process shown in past posts. Keep getting redirected to same page on how to enable cookies.

Screenshots shown on earlier posts by “Jon…” not legible.

Thanks for your help!!

Hi, I'm on Debian. In the last day I have intermittent connection problems on many websites which go away after a while. Any ideas? I'm using Quad9 for DNS but I don't know where in the chain something is going wrong

Hi Team, Hope you are doing well. I am not able to install firefox on my win 11 laptop Because of the error shown below. I tried to delete all temp files, I also, restarted my laptop several times and I did the scan to check corrupted files too. Please advice on the further steps.

Thank you.

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommended I contact Firefox. Edge and Chrome load Yahoo Finance stock quote sites just fine; I'm only having trouble with Firefox. Any ideas on how to fix? Thanks! Carol

Lately, when I go online to bank account, at the botton of screen is says transferring data from Google. Google is NOT installed on my computer. I have Firefox and Duck Duck Go. NOT GOOGLE