newbie

I'm trying to import my passwords; what I've read says I will find Logins and Passwords in the menu represented by three bars at the top right of my foxfire sign in page.… (read more)

I'm trying to import my passwords; what I've read says I will find Logins and Passwords in the menu represented by three bars at the top right of my foxfire sign in page. The problem is I have three dots, not three lines, and nowhere do I see Logins and Passwords, just Passwords, and there's no import data option there. Sorry if this is lame. I'm old and clueless in the world of tech. Also, thanks for any assist.

Asked by zoponex 16 hours ago

Last reply by jscher2000 - Support Volunteer 13 hours ago

Firefox wont update, gives error when trying to

Hello, I'm having some problems with updating firefox. It started a few months ago that I got a Pop-up every time I started Firefox about needing to update it. But when I… (read more)

Hello, I'm having some problems with updating firefox. It started a few months ago that I got a Pop-up every time I started Firefox about needing to update it. But when I click on the prompt to update it, it leads me to this website: https://www.mozilla.org/de/firefox/new/?reason=manual-update , and after clicking on the download button I get to this site for about a second: https://www.mozilla.org/de/firefox/download/thanks/ after which it loads this site: https://download.mozilla.org/?product=firefox-stub&os=win&lang=de which my browser can't connect to (aka just gives me the standard error message as if you entered an invalid URL). Today I got this website pop-up when starting Firefox: https://www.mozilla.org/de/firefox/welcome/21/ which leads to the same outcome as above. After that I tried to update Firefox by going to the menu -> help -> about Firefox, which searches for updates but then tells me that I have the newest version installed already??? Even when I try to manually install a new version through this site: https://www.mozilla.org/de/firefox/all/ I still get the same result. Please somebody help me out here!

Asked by Blu 1 day ago

Last reply by jscher2000 - Support Volunteer 13 hours ago

Webpages are blank

I received a dialogue window telling me that the browser has a problem displaying the webpage. The problem is being worked on and to try again in a few minutes. I refresh… (read more)

I received a dialogue window telling me that the browser has a problem displaying the webpage. The problem is being worked on and to try again in a few minutes. I refreshed the webpage about ten minutes later and the webpage is displayed as a blank white page. The web address for that webpage is displayed in the web address bar.

Asked by Stephen Bus 16 hours ago

Last reply by jscher2000 - Support Volunteer 13 hours ago

  • Solved

Secure Connection Failed

When I try to read my webmail I get this: Secure Connection Failed An error occurred during a (https) connection to www.nebula.fi. Peer’s Certificate has been revoked. E… (read more)

When I try to read my webmail I get this:

Secure Connection Failed An error occurred during a (https) connection to www.nebula.fi. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE

The same address www.nebula.fi works fine in Edge browser, which claims: Connection is secure. This site has a valid certificate, issued by a trusted authority.

I would prefer using Firefox. Is it somehow possible?

-Tom

Asked by tom486 21 hours ago

Answered by jscher2000 - Support Volunteer 13 hours ago

Sync MS Outlook with Firefox

I would like to know how to get an "app password" for Firefox so that I can sync Outlook with Firefox. I received an error msg that said I needed to get an app password f… (read more)

I would like to know how to get an "app password" for Firefox so that I can sync Outlook with Firefox. I received an error msg that said I needed to get an app password from Firefox in order to sign in to Outlook to complete the sync process. Any help would be greatly appreciated.

Asked by michaelcopeland2 16 hours ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

Modify email address

I'm having trouble with Time Warner/Spectrum email and attempting to change my Bartesian account to use [edited] @gmail instead of [edited] @neo.rr.com can you help me. … (read more)

I'm having trouble with Time Warner/Spectrum email and attempting to change my Bartesian account to use [edited] @gmail instead of [edited] @neo.rr.com can you help me.

Asked by debfried002 17 hours ago

Last reply by jscher2000 - Support Volunteer 16 hours ago

Firefox advises me to Upgrade

Firefox today advised me to upgrade as my current version will cease to function in the near future. I am currently running Win 7 x64 and Firefox 102.10.0 esr . Attemptin… (read more)

Firefox today advised me to upgrade as my current version will cease to function in the near future. I am currently running Win 7 x64 and Firefox 102.10.0 esr . Attempting to update results in a request if running Win 7,8 or 8.1 to also download and run additional 115.18.0esr . Attempting to run either 115.18.0esr OR Firefox 128.5.2esr results in a screen stating firstly "Windows 10" and secondly "Unable to install this version requires Win 7 x64 or newer". Win 7 x64 IS the version I'm running.

Asked by werewoolufs 1 day ago

Last reply by James 15 hours ago

I'm moving back to Chrome

Ublock origin lite, enough said. Not sure why Mozilla wants to risk the security of people's computers but I guess if they really don't want them to use firefox anymore,… (read more)

Ublock origin lite, enough said. Not sure why Mozilla wants to risk the security of people's computers but I guess if they really don't want them to use firefox anymore, that's their prerogative. I'm good without it.

Asked by Bloody Kun 16 hours ago

Last reply by markwarner22 16 hours ago

Updating my Firefox browser.

When I look at about Firefox it says I'm up to date - but it's only version 115.18. How do I update further? I'm starting to get messages that my browser is no longer sup… (read more)

When I look at about Firefox it says I'm up to date - but it's only version 115.18. How do I update further? I'm starting to get messages that my browser is no longer supported.

Asked by tyhaller 20 hours ago

Last reply by James 16 hours ago

Youtube comment box doesn't show cursor or typed characters

Suddenly, as of a couple of days ago, without my doing changes to the settings, when I want to leave comments on YouTube, neither the cursor nor any letters I type show u… (read more)

Suddenly, as of a couple of days ago, without my doing changes to the settings, when I want to leave comments on YouTube, neither the cursor nor any letters I type show up. This is true for both identical brand and model laptops. I am able to comment on my Samsung 22 cell phone. I hope that someone can solve this for me. Thank you in advance.

Asked by Abraham Ben-Ze'ev 6 days ago

Last reply by Paul 16 hours ago