Firefox Community Forum

Hi. I tried to log in to my new bank website today and it's asking me, each and every time, to fill out the pass code it has sent to my email. I went in to settings on Firefox and added the website as an exception so that the cookies for that website aren't deleted and, lo and behold, when I try to log in, again the bank website is challenging it as a new device and sending me a one-time code! So, for some reason, it hasn't saved, or at least not registered, the fact that this should be a safe website where cookies are saved!

I'm trying to copy and paste the list of exceptions to show you but it's not allowing me to copy and paste them.

Can you please clarify how I can add these cookies so that the website doesn't see my desktop as a new computer each and every time I log in to my account on my desktop?

How can I customize url and search fields to remove the search engine dropdown, and ideally make the URL fields ONLY work with URLs and the search field only work with my default search engine?

A recent update has completely broken my muscle memory: I'm used to typing Cmd-L to move to the URL field, then a single tab to move to the search field, where I immediately start typing.

Now, that single tab moves me to the search engine dropdown, which I don't even want to use, so every time I try to search I have to stop and back up and it's badly affecting my workflow.

How can I either change the tab order or just get rid of the dropdown completely? If I want to use a different search engine, I can always just go to their page instead of using the search bar.

Also, is the URL field now exactly the same as the search field? I really want them to behave differently - I don't want to touch search if all I'm doing is re-visiting a URL in my history. Is there a way to have a URL field that ONLY works with URLs and avoids search, and a separate search field that works with my default search engine?

Thanks for your help.

I need to interact with a Danish website that is geofenced, accepting contact from Scandinavia and Germany only. How do I select the German VPN for Firefox browser?

Until a week or two ago, Amazon Prime Video worked without a problem in my Firefox browser. Now I cannot get Prime Video to open any show (the play button keeps spinning and is not clickable). The website is unresponsive as well, although it loads. Here is what I have already done for troubleshooting.

1. Updated Firefox to latest version. 2. Cleared cache and cookies. 3. Checked for hardware acceleration issues. 4. Disabled IPv6. 5. Tested in Private mode with all add-ons disabled. 6. Disabled Enhanced tracking protection.

This is an issue with Firefox since Prime Video works fine on other browsers.

From one day to another the website I use stopped working and can't figure out why. I can access the website from Microsoft Edge so I know it's not the website. I pressed F12 and got this info:

Cookie “TiPMix” has been rejected for invalid domain. getUserSettings2 Cookie “x-ms-routing-name” has been rejected for invalid domain. getUserSettings2 Cookie “token” has been rejected for invalid domain. getUserSettings2 Cookie “user” has been rejected for invalid domain. getUserSettings2 Loading failed for the <script> with source “https://tr-cdn.tipranks.com/home/__tr__/prod/js/d1d10dfef0a56c078405.styles.min.js”. www.tipranks.com:1:1 Loading failed for the <script> with source “https://tr-cdn.tipranks.com/home/__tr__/prod/js/d1d10dfef0a56c078405.main.min.js”. Cookie warnings 3 The value of the attribute “expires” for the cookie “_ga_FFX3CZN1WY” has been overwritten. www.tipranks.com Cookie “prism_90278194” will soon be rejected because it is foreign and does not have the “Partitioned“ attribute. prism.app-us1.com The value of the attribute “expires” for the cookie “_ga_FFX3CZN1WY” has been overwritten. www.tipranks.com Reporting Header: invalid JSON value received. collect Partitioned cookie or storage access was provided to “https://prism.app-us1.com/?a=90278194&u=https%3A%2F%2Fwww.tipranks.com%2F&t=316f470d-2b81-428d-9c1c-bfb8ab120c11” because it is loaded in the third-party context and dynamic state partitioning is enabled. The resource at “https://www.tipranks.com/api/users/getUserSettings2” preloaded with link preload was not used within a few seconds. Make sure all attributes of the preload tag are set correctly. www.tipranks.com The resource at “https://blog.tipranks.com/wp-content/uploads/2026/10/aaa-143-750x406.jpg” preloaded with link preload was not used within a few seconds. Make sure all attributes of the preload tag are set correctly.

I am not computer savy so I have no idea how to fix this. Please help.

i am on a firefox browser and when i open my gmail, i get a message that says: This browser version is no longer supported. Please upgrade to a supported browser.

i have the most current update for firefox so i am confused! see upper menu bar on attached screenshot thanks

For the last year, I have been unable to receive incoming emails from Sutter Health and I have been unable to get my written messages to Sutter Health to send. Have I caused something in the Firefox browser to block the site sutterhealth.com or mho.com? If this message is not something Firefox can help me with, can you reply so I might search out who might be able to assist me. Thank you, in advance, to your potential help in this regard.

To, The Nodal Officer / IT Support Team, Ayushman Bharat - Pradhan Mantri Jan Arogya Yojana (PM-JAY), National Health Authority (NHA), New Delhi. Subject: Request to update the site certificate for the PMJAY portal in Mozilla Firefox. Respected Sir/Madam, I am writing to bring to your immediate attention a technical issue we are facing while accessing the official PMJAY portal via the Mozilla Firefox browser. At our center, we regularly use Firefox to manage beneficiary registrations, golden card generations, and claim processings on the official website https://pmjay.gov.in. Recently, we have been repeatedly encountering a "Secure Connection Failed" or "Your connection is not secure" certificate error whenever we try to log in. This security alert from the browser is preventing our staff from accessing the portal, which is causing significant delays in delivering healthcare benefits to patients under this scheme. To ensure data security and uninterrupted workflow, it is essential that the site's SSL/TLS certificate is fully compatible and updated for Mozilla Firefox. Therefore, I kindly request your technical team to look into this matter and update the site certificate. Alternatively, please provide the official guidelines or the root certificate file required to install it manually in our browsers. Thank you for your prompt attention to this urgent matter. Yours faithfully, tarish meshram raipur, chhattisgarh official site address:- https://beneficiary.nha.gov.in/

Selection items are purple no matter what change to. After latest update I cannot get rid of the purple background color no matter the theme. I use a dark theme and the purple sticks out like a sore thumb. How can I change it? Thank James

Hi. In Firefox versions newer than 153.0.4, I can't connect to my camera when I'm away from home. I see that the message about accepting the PLUGIN has changed a bit, and now a prompt to grant permissions pops up near the search bar. I think this problem occurred about 1.5 years ago. The camera is a FOSCAM, and I have the plugin from their website installed.

Interestingly, in Firefox versions newer than 154.0, I can log in and manage the camera via the web, but only on localhost at home :) The plugin prompt appears, and everything works fine.

Unfortunately, accessing it from outside my home doesn’t work, even though the camera’s login page loads. After entering my username and password, I get a “TIME OUT” message from the browser.

I’ve tried everything—creating a clean new profile, etc. Starting with version 153.0.4, you can only log in via localhost; otherwise, only the login page loads, and you get a “TIMEOUT” error after entering your username and password.

Please forgive me if I’m posting this in the wrong place, but I’m not very up-to-date and I’m using a translator.

Best regards.

My browser is using 2,3 Gb of extra ram it goes away by restarting but comes back in 5-10 min. It occurs wathing twich, i have tried disabling extentsions but it doesn't work. in about:memory the readout is as thoug it is keaping an extra copy of open browser files in ram.

2,511.83 MB (100.0%) -- heap ├──2,301.00 MB (91.61%) -- committed │ ├──2,016.65 MB (80.29%) ── unused-pages/dirty │ ├────230.75 MB (09.19%) ── allocated │ ├─────32.96 MB (01.31%) ++ bin-unused │ └─────20.65 MB (00.82%) ++ (2 tiny) └────210.82 MB (08.39%) -- decommitted

    ├──210.21 MB (08.37%) ── unmapped
    └────0.61 MB (00.02%) ++ unused-pages

YouTube videos on Nightly are flickering with green and the frames of the video. I am on Firefox Nightly, so it's really just me not sure how to report this bug.. Thanks!

Hello Community and/or Support,

After installing the latest "Mozilla VPN Release 2.40.0" upon Windows 11 Version 26H2 OS Build 26300.9711, I received the follow error message 3 to 4 times in a row. after acknowledging the error (pressed "OK").

(See attached image) Mozilla VPN.exe - Bad Image is either not designed to run on Windows or It contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status OxcOOON28.

Prior to installation, I just booted my computer and observed that my VPN App needed to be updated. I did not open any other app or perform any other work.

The VPN update informed me that it needed to close my current VPN connection to continue with the installation Update, which I allowed the update to manage.

In my troubleshooting efforts, reviewing other forums, and ask Google Gemini, I have performed the following. 1). Rebooted the computer after install. (Same Error Message) 2). Uninstall and reinstall Mozilla VPN. (Same Error Message) 3). Updated my NVIDIA GeForce GTX 1660 Ti driver to the latest release. (Same Error Message) 4). Ran "sfc /scannow" as administrator within the Command Prompt (Same Error Message). 5). Ran "dissm /online /cleanup-image /restorehealth" (Same Error Message).

Is there a method to correct the "Bad Image" error from popping up after restarting my computer? Also, would someone be so kind to inform the Mozilla VPN software team of this error?

Thank you all for your time!